Question 1

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Accepted Answer

A) True 
 B)False

Question 2

Chevron's 60,000 employees work for thirteen major operating companies in fifty eight countries.Each national unit does business according to the needs of its market.Effective management of human resources in such a complex environment is an awesome task,and the key to success is reliable,accurate management information.Thus,Chevron developed an online human resources information system,which is a critical tool in managing its human resources.As expected,one of the broad goals of the human resources information system is to help management

Accepted Answer

A)  prepare specific job or position descriptions. 
B)  write a job specification for the computer programmer. 
C)  develop a replacement chart. 
D)  send greetings to employees on their birthdays. 
E)  utilize human resources efficiently to meet organizational goals. 
A)  prepare specific job or position descriptions. 
B)  write a job specification for the computer programmer. 
C)  develop a replacement chart. 
D)  send greetings to employees on their birthdays. 
E)  utilize human resources efficiently to meet organizational goals.

Question 3

Title VII of the Civil Rights Act of 1964 addresses the issue of workplace discrimination based on all of the following except

Accepted Answer

A)  age. 
B)  sex. 
C)  race. 
D)  color. 
E)  religion. 
A)  age. 
B)  sex. 
C)  race. 
D)  color. 
E)  religion.

Question 4

A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40.Therefore,management decided to hire only workers under 40 to reduce company health insurance costs.This is illegal under the

Accepted Answer

A)  Civil Rights Act of 1964. 
B)  Occupational Safety and Health Act. 
C)  Age Discrimination in Employment Act. 
D)  Equal Pay Act. 
E)  Older Workers Equal Employment Opportunity Act. 
A)  Civil Rights Act of 1964. 
B)  Occupational Safety and Health Act. 
C)  Age Discrimination in Employment Act. 
D)  Equal Pay Act. 
E)  Older Workers Equal Employment Opportunity Act.

Question 5

The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to

Accepted Answer

A)  wages. 
B)  equal pay for equal work. 
C)  selection and promotion. 
D)  employee health and safety. 
E)  discrimination based on age. 
A)  wages. 
B)  equal pay for equal work. 
C)  selection and promotion. 
D)  employee health and safety. 
E)  discrimination based on age.

Question 6

Jamerson,Inc.(JI) Jamerson Inc.(JI)is a relatively new company that wants to improve its employee rewards,compensation,and benefits.The company understands that there are effective reward systems that will motivate employees.However,JI management is not sure which would be the best for the company.Compensation,another important area,must also be improved so that it will satisfy all employees effectively.In addition,the company wants to create benefits to keep the employees not just satisfied,but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees.
JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards,compensation,and benefits are effectively distributed.
-Refer to Jamerson,Inc.JI management must consider implementing the many different types of benefits.These include all of the following except

Accepted Answer

A)  insurance packages. 
B)  pension and retirement programs. 
C)  workers' compensation insurance. 
D)  Social Security. 
E)  profit-sharing. 
A)  insurance packages. 
B)  pension and retirement programs. 
C)  workers' compensation insurance. 
D)  Social Security. 
E)  profit-sharing.

Question 7

In human resources management,job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.

Accepted Answer

A) True 
 B)False

Question 8

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney.This is called

Accepted Answer

A)  pre-employment testing. 
B)  recruitment. 
C)  internal recruitment. 
D)  an orientation process. 
E)  compensation. 
A)  pre-employment testing. 
B)  recruitment. 
C)  internal recruitment. 
D)  an orientation process. 
E)  compensation.

Question 9

Job analysis provides a job description and a job specification for a particular position.

Accepted Answer

A) True 
 B)False

Question 10

What is the problem-solving approach to performance feedback interviews?

Accepted Answer

A)  This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior. 
B)  In this type of interview,the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together. 
C)  This is when the superior has only negative results of a performance appraisal to discuss with her employee.Thus,they spend a great deal of time coming up with solutions to the many problems the employee is having. 
D)  In this approach,the superior conveys both the good and bad aspects of the appraisal with the employee,and she then offers the employee solutions for the areas needing improvement. 
E)  In this type of interview,the superior tells the employee what has been right and wrong,she gives the employee a chance to respond,and then they come up with agreed-upon solutions to the problems at hand. 
A)  This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior. 
B)  In this type of interview,the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together. 
C)  This is when the superior has only negative results of a performance appraisal to discuss with her employee.Thus,they spend a great deal of time coming up with solutions to the many problems the employee is having. 
D)  In this approach,the superior conveys both the good and bad aspects of the appraisal with the employee,and she then offers the employee solutions for the areas needing improvement. 
E)  In this type of interview,the superior tells the employee what has been right and wrong,she gives the employee a chance to respond,and then they come up with agreed-upon solutions to the problems at hand.

Question 11

Job evaluation is almost always the basis for developing a

Accepted Answer

A)  wage survey. 
B)  wage structure. 
C)  bonus system. 
D)  profit-sharing program. 
E)  performance appraisal. 
A)  wage survey. 
B)  wage structure. 
C)  bonus system. 
D)  profit-sharing program. 
E)  performance appraisal.

Question 12

South Carolina is facing budget cuts.The number of employees needs to be reduced over the next three years at all state agencies.The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints.This approach is called

Accepted Answer

A)  attrition. 
B)  natural turnover. 
C)  layoffs. 
D)  passive firing. 
E)  downsizing. 
A)  attrition. 
B)  natural turnover. 
C)  layoffs. 
D)  passive firing. 
E)  downsizing.

Question 13

OSHA is charged with enforcing Title VII.

Accepted Answer

A) True 
 B)False

Question 14

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

Accepted Answer

A)  incentive payment. 
B)  lump-sum salary increase. 
C)  commission salary increase. 
D)  gain-sharing salary increase. 
E)  percentage-of-salary payment. 
A)  incentive payment. 
B)  lump-sum salary increase. 
C)  commission salary increase. 
D)  gain-sharing salary increase. 
E)  percentage-of-salary payment.

Question 15

A list of key personnel as well as possible successors within a firm is called

Accepted Answer

A)  a replacement chart. 
B)  a skills inventory. 
C)  management inventory. 
D)  a wage survey. 
E)  performance appraisal. 
A)  a replacement chart. 
B)  a skills inventory. 
C)  management inventory. 
D)  a wage survey. 
E)  performance appraisal.

Question 16

​A form of employee training that is accomplished by having a trainee learn by doing the work under the supervision of an experienced employee is called

Accepted Answer

A)  ​on-the-job training. 
B)  ​role-playing. 
C)  ​classroom teaching and lectures. 
D)  ​conferences and seminars. 
A)  ​on-the-job training. 
B)  ​role-playing. 
C)  ​classroom teaching and lectures. 
D)  ​conferences and seminars.

Question 17

What is the job evaluation process in terms of the wage structure decision?

Accepted Answer

The wage structure in an organization is

Question 18

Gerome is the human resource manager at his company.He is systematically studying positions to determine their various elements and requirements.He has noted that,while there are many clerks at his business,they serve different functions: accounting clerks need to have an excellent understanding of accounting and therefore need accounting education,IT clerks assist with basic programming,setting up hardware,and create presentations and therefore need some technological education,and clerks that support the executive administrative assistant to the CEO must have excellent written,verbal,scheduling,and recordkeeping skills and therefore need an excellent understanding and proficiency in office computer programs and a knowledge of the use and purpose of various kinds of office equipment.What part of the employment process is he engaged in?

Accepted Answer

A)  He is engaged in creating a job description. 
B)  He is gathering data to create job specifications. 
C)  He is engaged in job analysis. 
D)  He is gathering data for a human relations plan. 
A)  He is engaged in creating a job description. 
B)  He is gathering data to create job specifications. 
C)  He is engaged in job analysis. 
D)  He is gathering data for a human relations plan.

Question 19

Verizon Wireless employees who sell cellular phones and calling plans are evaluated based on their total sales per hour worked.This is a(n)____ appraisal method.

Accepted Answer

A)  objective 
B)  judgmental 
C)  subjective 
D)  performance-based 
E)  time-consuming 
A)  objective 
B)  judgmental 
C)  subjective 
D)  performance-based 
E)  time-consuming

Question 20

For a cultural diversity program to be successful,it is essential that

Accepted Answer

A)  the employees themselves initiate the program. 
B)  it be given a set time frame in which to show positive results. 
C)  those who participate get a pay bonus for taking time out of their normal work schedule to participate. 
D)  it has a strong,sustained commitment from top leadership. 
E)  it be unstructured and free-flowing so that employees feel free to say whatever is on their minds. 
A)  the employees themselves initiate the program. 
B)  it be given a set time frame in which to show positive results. 
C)  those who participate get a pay bonus for taking time out of their normal work schedule to participate. 
D)  it has a strong,sustained commitment from top leadership. 
E)  it be unstructured and free-flowing so that employees feel free to say whatever is on their minds.

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Title VII of the Civil Rights Act of 1964 addresses the issue of workplace discrimination based on all of the following except

A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40.Therefore,management decided to hire only workers under 40 to reduce company health insurance costs.This is illegal under the

The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to

In human resources management,job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney.This is called

Job analysis provides a job description and a job specification for a particular position.

What is the problem-solving approach to performance feedback interviews?

Job evaluation is almost always the basis for developing a

South Carolina is facing budget cuts.The number of employees needs to be reduced over the next three years at all state agencies.The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints.This approach is called

OSHA is charged with enforcing Title VII.

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

A list of key personnel as well as possible successors within a firm is called

A form of employee training that is accomplished by having a trainee learn by doing the work under the supervision of an experienced employee is called

What is the job evaluation process in terms of the wage structure decision?

Verizon Wireless employees who sell cellular phones and calling plans are evaluated based on their total sales per hour worked.This is a(n)____ appraisal method.

For a cultural diversity program to be successful,it is essential that

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

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Exam 9: Attracting and Retaining the Best Employees

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Title VII of the Civil Rights Act of 1964 addresses the issue of workplace discrimination based on all of the following except

A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40.Therefore,management decided to hire only workers under 40 to reduce company health insurance costs.This is illegal under the

The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to

In human resources management,job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney.This is called

Job analysis provides a job description and a job specification for a particular position.

What is the problem-solving approach to performance feedback interviews?

Job evaluation is almost always the basis for developing a

South Carolina is facing budget cuts.The number of employees needs to be reduced over the next three years at all state agencies.The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints.This approach is called

OSHA is charged with enforcing Title VII.

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

A list of key personnel as well as possible successors within a firm is called

​A form of employee training that is accomplished by having a trainee learn by doing the work under the supervision of an experienced employee is called

What is the job evaluation process in terms of the wage structure decision?

Verizon Wireless employees who sell cellular phones and calling plans are evaluated based on their total sales per hour worked.This is a(n)____ appraisal method.

For a cultural diversity program to be successful,it is essential that

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters

A form of employee training that is accomplished by having a trainee learn by doing the work under the supervision of an experienced employee is called