Exam 9: Attracting and Retaining the Best Employees

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Derick wanted to know about the skills and experience needed to qualify for a management position with Sears.Thus,he called and asked the personnel specialist to send him a job

A list specifying qualifications necessary for a particular position is called a job

As a form of training and development,Jack attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years.Jack was engaged in what form of training and development?

How does a replacement chart differ from a skills inventory? What is the purpose of each?

Managers should view cultural diversity as an opportunity rather than as a limitation.

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project,they often have varying perspectives on given issues.This benefits the company in the form of

Teaching employees new jobs,skills,and more effective ways of doing their present jobs is called

When an organization has a diverse set of employees that can provide insight and cultural sensitivity,this should improve the company's ability to understand different cultures and languages.The company may gain:

Activities that increase employee satisfaction such as satisfaction surveys,employee communication programs,exit interviews,and fair treatment are all part of which phase of the human resources management process?

The interview is part of

The act that OSHA was created to enforce is the ____ Act.

​A federal law that concerns itself with the relationships between a business firm and labor unions is

Employee compensation systems are generally developed and administered by ____,and pay increases and promotions are usually recommended by ____.

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Gathering information about applicants for a position and choosing the most appropriate applicant is called

HR Solutions,Inc.(HRSI)HR Solutions,Inc.(HRSI)is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management,as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However,according to HRSI,an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done,HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions,Inc.When HRSI is going through the selection process,which of the following activities would it include?

At a large book publishing company like Cengage,we would expect human resources management to be handled by ____.At a small local print shop,human resources management would probably be ____.

​Which of the following is not a major approach to performance feedback interviews:

Firms with federal government contracts that exceed $50,000 must have an affirmative action program.