Question 1

How would you respond to the following statement? "Group conflict is always bad."

Accepted Answer

A)  Affective conflict is strongly associated with improvements in team performance. 
B)  Both a-conflict and c-conflict are harmful, but b-conflict is not. 
C)  All cognitive conflict is bad, but all affective conflict is beneficial to the group. 
D)  Cognitive conflict is strongly associated with improvements in team performance. 
E)  The statement is correct. 
A)  Affective conflict is strongly associated with improvements in team performance. 
B)  Both a-conflict and c-conflict are harmful, but b-conflict is not. 
C)  All cognitive conflict is bad, but all affective conflict is beneficial to the group. 
D)  Cognitive conflict is strongly associated with improvements in team performance. 
E)  The statement is correct. D

Question 2

Which of the following types of teams have the authority to change their composition as well as all of their tasks and work methods?

Accepted Answer

A)  self-designing teams 
B)  sequentially interdependent teams 
C)  semi-autonomous work groups 
D)  self-managing teams 
E)  self-autonomous teams 
A)  self-designing teams 
B)  sequentially interdependent teams 
C)  semi-autonomous work groups 
D)  self-managing teams 
E)  self-autonomous teams A

Question 3

In the decision-making process, teams can do a much better job than individuals in defining the problem and generating alternative solutions.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following kinds of team is defined as a permanent part of the organization's structure?

Accepted Answer

A)  cross-functional teams 
B)  project teams 
C)  virtual teams 
D)  employee involvement teams 
E)  none of these 
A)  cross-functional teams 
B)  project teams 
C)  virtual teams 
D)  employee involvement teams 
E)  none of these

Question 5

What can management do to promote group cohesiveness?

Accepted Answer

A)  Have the group members engage in nonwork activities together. 
B)  Create a special jargon for the group members to use. 
C)  Instruct the group members to work in each others' offices 
D)  Limit task interdependence. 
E)  Do all of these. 
A)  Have the group members engage in nonwork activities together. 
B)  Create a special jargon for the group members to use. 
C)  Instruct the group members to work in each others' offices 
D)  Limit task interdependence. 
E)  Do all of these.

Question 6

As a member of a typical of traditional work group, Joshua should expect to be responsible for:

Accepted Answer

A)  doing what he is told to do 
B)  giving advice and making suggestions to management 
C)  making decisions and solving problems regarding major production/service tasks 
D)  cross training employees who are not part of his work team 
E)  creating ideas through processes like brainstorming 
A)  doing what he is told to do 
B)  giving advice and making suggestions to management 
C)  making decisions and solving problems regarding major production/service tasks 
D)  cross training employees who are not part of his work team 
E)  creating ideas through processes like brainstorming

Question 7

Structural accommodation means giving teams the ability to change organizational structures, policies, and practices if it helps them meet their stretch goals.

Accepted Answer

A) True 
 B)False

Question 8

__________ is a compensation system in which companies share the financial value of performance gains, such as productivity, cost savings, or quality, with their workers.

Accepted Answer

A)  Skill-based pay 
B)  Gainsharing 
C)  A draw account 
D)  Profit sharing 
E)  Optional equity 
A)  Skill-based pay 
B)  Gainsharing 
C)  A draw account 
D)  Profit sharing 
E)  Optional equity

Question 9

Work teams enhance speed and efficiency when designing and manufacturing new products because they:

Accepted Answer

A)  allow departments to work independently of one another 
B)  make possible overlapping development phases 
C)  fit well with traditional sequential development phases 
D)  avoid problems associated with synergy 
E)  do all of these 
A)  allow departments to work independently of one another 
B)  make possible overlapping development phases 
C)  fit well with traditional sequential development phases 
D)  avoid problems associated with synergy 
E)  do all of these

Question 10

Which of the following size teams usually provides the best performance?

Accepted Answer

A)  2 to 3 
B)  6 to 9 
C)  15 to 20 
D)  more than 20 
E)  All sizes tend to perform equally well. 
A)  2 to 3 
B)  6 to 9 
C)  15 to 20 
D)  more than 20 
E)  All sizes tend to perform equally well.

Question 11

The achievement of stretch goals is made easier when the team members have:

Accepted Answer

A)  localized synergy 
B)  bureaucratic immunity 
C)  strategic diversity 
D)  organizational accommodation 
E)  limited cohesiveness 
A)  localized synergy 
B)  bureaucratic immunity 
C)  strategic diversity 
D)  organizational accommodation 
E)  limited cohesiveness

Question 12

__________ describes the average level of ability, experience, personality, or any other factor on a team.

Accepted Answer

A)  Team diversity 
B)  Group synergy 
C)  Team level 
D)  Team conformity 
E)  Team performance 
A)  Team diversity 
B)  Group synergy 
C)  Team level 
D)  Team conformity 
E)  Team performance

Exam 10: Managing Teams: Part B

How would you respond to the following statement? "Group conflict is always bad."

Which of the following types of teams have the authority to change their composition as well as all of their tasks and work methods?

In the decision-making process, teams can do a much better job than individuals in defining the problem and generating alternative solutions.

Which of the following kinds of team is defined as a permanent part of the organization's structure?

What can management do to promote group cohesiveness?

As a member of a typical of traditional work group, Joshua should expect to be responsible for:

Structural accommodation means giving teams the ability to change organizational structures, policies, and practices if it helps them meet their stretch goals.

__________ is a compensation system in which companies share the financial value of performance gains, such as productivity, cost savings, or quality, with their workers.

Work teams enhance speed and efficiency when designing and manufacturing new products because they:

Which of the following size teams usually provides the best performance?

The achievement of stretch goals is made easier when the team members have:

__________ describes the average level of ability, experience, personality, or any other factor on a team.

Management

Management: Part A

Management: Part B

History of Management

History of Management: Part A

History of Management: Part B

Organizational Environments and Cultures

Organizational Environments and Cultures: Part A

Organizational Environments and Cultures: Part B

Ethics and Social Responsibility

Ethics and Social Responsibility: Part A

Ethics and Social Responsibility: Part B

Planning and Decision Making

Planning and Decision Making: Part A

Planning and Decision Making: Part B

Organizational Strategy

Organizational Strategy: Part A

Organizational Strategy: Part B

Innovation and Change

Innovation and Change: Part A

Innovation and Change: Part B

Global Management

Global Management: Part A

Global Management: Part B

Designing Adaptive Organizations

Designing Adaptive Organizations: Part A

Designing Adaptive Organizations: Part B

Managing Teams

Managing Teams: Part A

Managing Human Resource Systems

Managing Human Resource Systems: Part A

Managing Human Resource Systems: Part B

Managing Individuals and a Diverse Work Force

Managing Individuals and a Diverse Work Force: Part A

Managing Individuals and a Diverse Work Force: Part B

Motivation

Motivation: Part A

Motivation: Part B

Leadership

Leadership: Part A

Leadership: Part B

Managing Communication

Managing Communication: Part A

Managing Communication: Part B

Control

Control: Part A

Control: Part B

Managing Information

Managing Information: Part A

Managing Information: Part B

Managing Service and Manufacturing Operations

Managing Service and Manufacturing Operations: Part A

Managing Service and Manufacturing Operations: Part B

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