Question 1

__________ is the loss of high-performing employees who voluntarily choose to leave a company.

Accepted Answer

A)  De-employment 
B)  Dysfunctional turnover 
C)  Reactive turnover 
D)  Regressive turnover 
E)  A "brain leak" 
A)  De-employment 
B)  Dysfunctional turnover 
C)  Reactive turnover 
D)  Regressive turnover 
E)  A "brain leak" B

Question 2

Which training method is NOT used to practice, learn, or change job behaviors?

Accepted Answer

A)  On-the-job training 
B)  Role-playing 
C)  Simulations and games 
D)  Lectures 
E)  Vestibule training 
A)  On-the-job training 
B)  Role-playing 
C)  Simulations and games 
D)  Lectures 
E)  Vestibule training D

Question 3

Background checks can be used to verify the truthfulness and accuracy of information that applicants provide about themselves.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following type of tests accurately predicts job performance in almost all kinds of jobs?

Accepted Answer

A)  specific ability tests 
B)  cognitive ability tests 
C)  personality tests 
D)  achievement tests 
E)  work sample tests 
A)  specific ability tests 
B)  cognitive ability tests 
C)  personality tests 
D)  achievement tests 
E)  work sample tests

Question 5

The __________ interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates

Accepted Answer

A)  formalized 
B)  structured 
C)  semi-structured 
D)  scripted 
E)  canned 
A)  formalized 
B)  structured 
C)  semi-structured 
D)  scripted 
E)  canned

Question 6

Functional turnover is the loss of high-performing employees who choose to leave the organization.

Accepted Answer

A) True 
 B)False

Question 7

Human resource management (HRM) is the process of finding, developing, and keeping the right people to form a qualified work force.

Accepted Answer

A) True 
 B)False

Question 8

A __________ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Accepted Answer

A)  job analysis 
B)  task evaluation 
C)  job specification 
D)  job validation 
E)  job description 
A)  job analysis 
B)  task evaluation 
C)  job specification 
D)  job validation 
E)  job description

Question 9

To which of the following aspects of the human resource management process does federal employment law apply?

Accepted Answer

A)  selection decisions 
B)  compensation decisions 
C)  performance appraisals 
D)  training and development activities 
E)  all of these 
A)  selection decisions 
B)  compensation decisions 
C)  performance appraisals 
D)  training and development activities 
E)  all of these

Question 10

Which of the following is an example of a subjective performance measure?

Accepted Answer

A)  behavioral observation scales 
B)  sales quotas 
C)  production rate 
D)  revenues 
E)  customer complaints 
A)  behavioral observation scales 
B)  sales quotas 
C)  production rate 
D)  revenues 
E)  customer complaints

Question 11

The only time that gender, age, religion, etc. can be used to make employment decisions is when they are considered a bona fide occupational qualification (BFOQ).

Accepted Answer

A) True 
 B)False

Exam 11: Managing Human Resource Systems: Part A

__________ is the loss of high-performing employees who voluntarily choose to leave a company.

Which training method is NOT used to practice, learn, or change job behaviors?

Background checks can be used to verify the truthfulness and accuracy of information that applicants provide about themselves.

Which of the following type of tests accurately predicts job performance in almost all kinds of jobs?

The __________ interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates

Functional turnover is the loss of high-performing employees who choose to leave the organization.

Human resource management (HRM) is the process of finding, developing, and keeping the right people to form a qualified work force.

A __________ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

To which of the following aspects of the human resource management process does federal employment law apply?

Which of the following is an example of a subjective performance measure?

The only time that gender, age, religion, etc. can be used to make employment decisions is when they are considered a bona fide occupational qualification (BFOQ).

Management

Management: Part A

Management: Part B

History of Management

History of Management: Part A

History of Management: Part B

Organizational Environments and Cultures

Organizational Environments and Cultures: Part A

Organizational Environments and Cultures: Part B

Ethics and Social Responsibility

Ethics and Social Responsibility: Part A

Ethics and Social Responsibility: Part B

Planning and Decision Making

Planning and Decision Making: Part A

Planning and Decision Making: Part B

Organizational Strategy

Organizational Strategy: Part A

Organizational Strategy: Part B

Innovation and Change

Innovation and Change: Part A

Innovation and Change: Part B

Global Management

Global Management: Part A

Global Management: Part B

Designing Adaptive Organizations

Designing Adaptive Organizations: Part A

Designing Adaptive Organizations: Part B

Managing Teams

Managing Teams: Part A

Managing Teams: Part B

Managing Human Resource Systems

Managing Human Resource Systems: Part B

Managing Individuals and a Diverse Work Force

Managing Individuals and a Diverse Work Force: Part A

Managing Individuals and a Diverse Work Force: Part B

Motivation

Motivation: Part A

Motivation: Part B

Leadership

Leadership: Part A

Leadership: Part B

Managing Communication

Managing Communication: Part A

Managing Communication: Part B

Control

Control: Part A

Control: Part B

Managing Information

Managing Information: Part A

Managing Information: Part B

Managing Service and Manufacturing Operations

Managing Service and Manufacturing Operations: Part A

Managing Service and Manufacturing Operations: Part B

Filters