Exam 7: Managing Human Resources

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Recruitment is the process of ________.

(Multiple Choice)
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How effective are behavioral interviews?

(Multiple Choice)
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To find out more about a job with a title of "assistant media buyer," you would find this to be most helpful.

(Multiple Choice)
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In a short essay, describe employee counseling and explain how it can be beneficial in remedying employee underperformance due to lack of effort.

(Essay)
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An accept error involves not hiring an employee who could have performed well in a job.

(True/False)
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Workplace spirituality exclusively involves religion in the workplace.

(True/False)
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Sexual harassment is defined as any unwanted activity of a sexual nature that affects an individual's employment.

(True/False)
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All of the following are goals of the orientation process EXCEPT ________.

(Multiple Choice)
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According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.

(Multiple Choice)
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In a short essay, discuss the interview as a selection device for HRM.

(Essay)
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This is the most important factor in determining how much pay an employee receives.

(Multiple Choice)
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The first three activities of the human resource management (HRM)process are about ________.

(Multiple Choice)
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Written tests fell into disfavor in the late 1960s and are now rarely used in the selection process.

(True/False)
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In a short essay, discuss how workforce diversity is directly affected by recruitment, selection, orientation, and training.

(Essay)
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Job referrals generally are not a good method for improving workplace diversity.

(True/False)
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A wheelchair-bound applicant may be denied a job ________.

(Multiple Choice)
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Employee referrals are usually reliable.

(True/False)
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The New Hire (Scenario) Frances begins her career working in the human resources department of a major corporation. She is asked to help ensure that the organization is following the federal guidelines for employment. -Prior to setting up the interviews for the executive position, Frances spent a great deal of time analyzing the position and determining what skills, attitudes, and actions it would require.This lengthy review is called a ________.

(Multiple Choice)
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The first step in any employment planning process involves making a ________.

(Multiple Choice)
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The 360-degree appraisal includes an evaluation from the person who is being evaluated.

(True/False)
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