Question 1

When assembling a team, managers should look for individuals who ________.

Accepted Answer

A) can fulfill team roles and have team skills 
B) have the required job skills 
C) are team players 
D) have both team and job skills 
A) can fulfill team roles and have team skills 
B) have the required job skills 
C) are team players 
D) have both team and job skills D

Question 2

In the norming stage of group development, the group becomes cohesive.

Accepted Answer

A) True 
 B)False  True

Question 3

In a short essay, discuss the third stage of group development.

Accepted Answer

The third stage of group development, the norming stage, is one in which close relationships develop and the group demonstrates cohesiveness.There is now a strong sense of group identity and camaraderie among group members.During the norming stage, the group establishes its norms-expectations and standards that both group members and the group as a whole will adhere to.This norming stage is complete when the group structure solidifies and the group has assimilated a common set of expectations of what defines correct member behavior.

Question 4

In a short essay, discuss the last two stages of group development.

Accepted Answer

The fourth stage of the group developmen

Question 5

Approximately 80 percent of all Fortune 500 companies use teams.

Accepted Answer

A) True 
 B)False

Question 6

An effective team leader is often more of a coach than a manager.

Accepted Answer

A) True 
 B)False

Question 7

Which statement is true of accountability?

Accepted Answer

A) Work team members are individually accountable only. 
B) Work team members are both individually and mutually accountable to one another. 
C) Work group members are mutually accountable to one another. 
D) Work group members are both individually and mutually accountable to one another. 
A) Work team members are individually accountable only. 
B) Work team members are both individually and mutually accountable to one another. 
C) Work group members are mutually accountable to one another. 
D) Work group members are both individually and mutually accountable to one another.

Question 8

The forming stage of group development begins when members consider themselves a part of the group.

Accepted Answer

A) True 
 B)False

Question 9

A major compositional factor that contributes to making a team effective is ________.

Accepted Answer

A) adequate resources 
B) personality 
C) team efficacy 
D) task identity 
A) adequate resources 
B) personality 
C) team efficacy 
D) task identity

Question 10

The Retreat (Scenario)
The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable.
The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group.
By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process.
On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life.
-The official forming stage of the group development process wasn't complete until group members ________.

Accepted Answer

A) experienced conflict 
B) introduced one another 
C) felt themselves a part of the group 
D) got acquainted with one another 
A) experienced conflict 
B) introduced one another 
C) felt themselves a part of the group 
D) got acquainted with one another

Question 11

In a short essay, describe the characteristics of a problem-solving team.

Accepted Answer

Problem-solving teams are teams from the

Question 12

This stage involves the most conflict during the entire group development process.

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 13

With respect to skills, most teams need this most.

Accepted Answer

A) members who excel at one particular skill 
B) members who have only general skills 
C) members who excel at different skills 
D) members who have interpersonal skills 
A) members who excel at one particular skill 
B) members who have only general skills 
C) members who excel at different skills 
D) members who have interpersonal skills

Question 14

Which of the following would a self-managed work team be LEAST likely to do?

Accepted Answer

A) select all projects it works on 
B) make decisions 
C) implement decisions it makes 
D) assign tasks 
A) select all projects it works on 
B) make decisions 
C) implement decisions it makes 
D) assign tasks

Question 15

A team's upholder-maintainer would likely submit the team's request for a large increase in resources to top management.

Accepted Answer

A) True 
 B)False

Question 16

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

Accepted Answer

A) risk 
B) authority 
C) following orders 
D) sharing information 
A) risk 
B) authority 
C) following orders 
D) sharing information

Question 17

This is a common and effective method of establishing group norms.

Accepted Answer

A) playing of board games 
B) teasing 
C) published lists of norms 
D) group norm websites 
A) playing of board games 
B) teasing 
C) published lists of norms 
D) group norm websites

Question 18

A team that lacks new, interesting, exciting ideas needs someone to fulfill this team role.

Accepted Answer

A) linker 
B) creator-innovator 
C) thruster-organizer 
D) upholder-maintainer 
A) linker 
B) creator-innovator 
C) thruster-organizer 
D) upholder-maintainer

Question 19

Members of a virtual team never actually communicate with one another.

Accepted Answer

A) True 
 B)False

Question 20

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.

Accepted Answer

A) conflict 
B) forming 
C) norming 
D) storming 
A) conflict 
B) forming 
C) norming 
D) storming

When assembling a team, managers should look for individuals who ________.

In the norming stage of group development, the group becomes cohesive.

In a short essay, discuss the third stage of group development.

In a short essay, discuss the last two stages of group development.

Approximately 80 percent of all Fortune 500 companies use teams.

An effective team leader is often more of a coach than a manager.

Which statement is true of accountability?

The forming stage of group development begins when members consider themselves a part of the group.

A major compositional factor that contributes to making a team effective is ________.

In a short essay, describe the characteristics of a problem-solving team.

This stage involves the most conflict during the entire group development process.

With respect to skills, most teams need this most.

Which of the following would a self-managed work team be LEAST likely to do?

A team's upholder-maintainer would likely submit the team's request for a large increase in resources to top management.

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

This is a common and effective method of establishing group norms.

A team that lacks new, interesting, exciting ideas needs someone to fulfill this team role.

Members of a virtual team never actually communicate with one another.

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 10: Understanding Groups and Managing Work Teams

When assembling a team, managers should look for individuals who ________.

In the norming stage of group development, the group becomes cohesive.

In a short essay, discuss the third stage of group development.

In a short essay, discuss the last two stages of group development.

Approximately 80 percent of all Fortune 500 companies use teams.

An effective team leader is often more of a coach than a manager.

Which statement is true of accountability?

The forming stage of group development begins when members consider themselves a part of the group.

A major compositional factor that contributes to making a team effective is ________.

In a short essay, describe the characteristics of a problem-solving team.

This stage involves the most conflict during the entire group development process.

With respect to skills, most teams need this most.

Which of the following would a self-managed work team be LEAST likely to do?

A team's upholder-maintainer would likely submit the team's request for a large increase in resources to top management.

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

This is a common and effective method of establishing group norms.

A team that lacks new, interesting, exciting ideas needs someone to fulfill this team role.

Members of a virtual team never actually communicate with one another.

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters