Exam 16: Appendix: History Module

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In a short essay, identify the principles of management identified by Henri Fayol that are most important for establishing a manager's control over employees.

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[Answers will vary.]
Authority-gives managers the right to give orders and have those orders followed.
Discipline-requires employees to obey and respect the rules that govern the organization.
Unity of command-states that every employee should receive orders from only one superior.
Subordination of individual interests to the general interest-states that the interests of any one employee or group of employees should not take precedence over the interests of the organization as a whole.
Scalar chain-the chain of command that allows the individuals who rank higher in the hierarchy to have authority over individuals below them.

The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction.

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Early proponents of division of labor made claims that it could dramatically ________.

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D

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

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A conclusion that engineers from the Hawthorne studies made was that people behave ________ when they are being observed.

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Fayol's principle of ________ states that employees in an organization should be fairly compensated for their labor.

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A good model for Mary Parker Follett's view of a successful organization might be ________.

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In a short essay, discuss the impact that the publication of Adam Smith's Wealth of Nations had on management.

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Contemporary approaches to management see the organization as a closed system in which all inputs and outputs stay within the system.

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According to Henri Fayol, the principle of ________ requires employees to respect the rules of their organization.

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In a short essay, discuss scientific management.

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The behavioral approach to management focuses on motivating workers to work productively.

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In a short essay, identify the principles of management identified by Henri Fayol that are most important for the satisfaction and welfare of employees.

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Unity of command means that all employees should answer to only one superior.

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A contingency variable is a factor that can ________.

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Proof that the pyramids were well-managed projects can be seen in the fact that they ________.

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Real world studies have shown that division of labor ________.

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In a short essay, explain how the systems approach contributes to the understanding of management.

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Many techniques in the quantitative approach to management were borrowed from ________.

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In a short essay, identify the principles of management identified by Henri Fayol that are most important for efficiency and productivity of the entire organization.

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