Question 1

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

Accepted Answer

People resist change out of fear of losi

Question 2

To compete with rival company X, company Y changes its management structure.This is an example of ________.

Accepted Answer

A) an internal change causing an external change 
B) an internal change causing another internal change 
C) an external change causing another external change 
D) an external change causing an internal change 
A) an internal change causing an external change 
B) an internal change causing another internal change 
C) an external change causing another external change 
D) an external change causing an internal change

Question 3

In a short essay, describe the "calm waters" view of organizational change.

Accepted Answer

Up until the late 1980s, the "calm water

Question 4

Older workers tend to resist change more than younger workers because they ________.

Accepted Answer

A) have less invested in the current system 
B) have more invested in the current system 
C) have confidence in themselves 
D) have less to lose 
A) have less invested in the current system 
B) have more invested in the current system 
C) have confidence in themselves 
D) have less to lose

Question 5

In an organization, only a manager can be a change agent.

Accepted Answer

A) True 
 B)False

Question 6

An example of a change in structure is an organization becoming more decentralized.

Accepted Answer

A) True 
 B)False

Question 7

The primary goal of the OD method called teambuilding is to ________.

Accepted Answer

A) increase efficiency 
B) increase trust and openness 
C) identify troublemakers 
D) play games such as volleyball to build morale 
A) increase efficiency 
B) increase trust and openness 
C) identify troublemakers 
D) play games such as volleyball to build morale

Question 8

Some people believe that creativity is ________, while others think that creativity ________.

Accepted Answer

A) quickly and easily learned; is slowly learned 
B) a genuine quality; does not really exist 
C) inborn; can be learned 
D) learned; is forgotten after childhood 
A) quickly and easily learned; is slowly learned 
B) a genuine quality; does not really exist 
C) inborn; can be learned 
D) learned; is forgotten after childhood

Question 9

In a short essay, list and explain four common organization development (OD)techniques.

Accepted Answer

Team building-activities that help team

Question 10

The first step in creativity involves ________.

Accepted Answer

A) making something useful 
B) seeing things from a unique perspective 
C) putting ideas together 
D) consolidating ideas 
A) making something useful 
B) seeing things from a unique perspective 
C) putting ideas together 
D) consolidating ideas

Question 11

One reason people resist change is that it substitutes ambiguity for uncertainty.

Accepted Answer

A) True 
 B)False

Question 12

A manager who "cherry picks" facts to make change seem less disruptive is using the technique of coercion.

Accepted Answer

A) True 
 B)False

Question 13

In terms of change, Lewin's force field analysis might see ________ as a driving force.

Accepted Answer

A) fear of change 
B) inertia 
C) reward from change 
D) difficulty of change 
A) fear of change 
B) inertia 
C) reward from change 
D) difficulty of change

Question 14

The main idea of the "white-water rapids" metaphor is that change is always destructive.

Accepted Answer

A) True 
 B)False

Question 15

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

Accepted Answer

A) Innovation 
B) Imagination 
C) Creativity 
D) Open-minded thinking 
A) Innovation 
B) Imagination 
C) Creativity 
D) Open-minded thinking

Question 16

All of the following are common personality characteristics of idea champions EXCEPT ________.

Accepted Answer

A) extremely high self-confidence 
B) persistence 
C) energy 
D) risk aversion 
A) extremely high self-confidence 
B) persistence 
C) energy 
D) risk aversion

Question 17

Organic organizations tend to inhibit innovation.

Accepted Answer

A) True 
 B)False

Question 18

Potential stress can become actual stress when the outcome of an event is both ________ and important to the individual.

Accepted Answer

A) uncertain 
B) certain 
C) meaningful 
D) significant 
A) uncertain 
B) certain 
C) meaningful 
D) significant

Question 19

Stress can arise from an opportunity.

Accepted Answer

A) True 
 B)False

Question 20

Anika loves being a professional dancer, but she feels stress from the tension-packed, high-pressure, fear-filled atmosphere of her group.She is likely to be experiencing stress from ________.

Accepted Answer

A) too much autonomy 
B) organizational leadership 
C) role overload 
D) role ambiguity 
A) too much autonomy 
B) organizational leadership 
C) role overload 
D) role ambiguity

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

To compete with rival company X, company Y changes its management structure.This is an example of ________.

In a short essay, describe the "calm waters" view of organizational change.

Older workers tend to resist change more than younger workers because they ________.

In an organization, only a manager can be a change agent.

An example of a change in structure is an organization becoming more decentralized.

The primary goal of the OD method called teambuilding is to ________.

Some people believe that creativity is , while others think that creativity .

In a short essay, list and explain four common organization development (OD)techniques.

The first step in creativity involves ________.

One reason people resist change is that it substitutes ambiguity for uncertainty.

A manager who "cherry picks" facts to make change seem less disruptive is using the technique of coercion.

In terms of change, Lewin's force field analysis might see ________ as a driving force.

The main idea of the "white-water rapids" metaphor is that change is always destructive.

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

All of the following are common personality characteristics of idea champions EXCEPT ________.

Organic organizations tend to inhibit innovation.

Potential stress can become actual stress when the outcome of an event is both ________ and important to the individual.

Stress can arise from an opportunity.

Anika loves being a professional dancer, but she feels stress from the tension-packed, high-pressure, fear-filled atmosphere of her group.She is likely to be experiencing stress from ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 8: Managing Change and Innovation

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

To compete with rival company X, company Y changes its management structure.This is an example of ________.

In a short essay, describe the "calm waters" view of organizational change.

Older workers tend to resist change more than younger workers because they ________.

In an organization, only a manager can be a change agent.

An example of a change in structure is an organization becoming more decentralized.

The primary goal of the OD method called teambuilding is to ________.

Some people believe that creativity is ________, while others think that creativity ________.

In a short essay, list and explain four common organization development (OD)techniques.

The first step in creativity involves ________.

One reason people resist change is that it substitutes ambiguity for uncertainty.

A manager who "cherry picks" facts to make change seem less disruptive is using the technique of coercion.

In terms of change, Lewin's force field analysis might see ________ as a driving force.

The main idea of the "white-water rapids" metaphor is that change is always destructive.

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

All of the following are common personality characteristics of idea champions EXCEPT ________.

Organic organizations tend to inhibit innovation.

Potential stress can become actual stress when the outcome of an event is both ________ and important to the individual.

Stress can arise from an opportunity.

Anika loves being a professional dancer, but she feels stress from the tension-packed, high-pressure, fear-filled atmosphere of her group.She is likely to be experiencing stress from ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Some people believe that creativity is , while others think that creativity .