Exam 9: Understanding the Report Process and Research Methods
Exam 1: Establishing a Framework for Business Communication57 Questions
Exam 2: Focusing on Interpersonal and Group Communication60 Questions
Exam 3: Planning Spoken and Written Messages65 Questions
Exam 4: Preparing Spoken and Written Messages63 Questions
Exam 5: Communicating Electronically63 Questions
Exam 6: Delivering Good- and Neutral-News Messages59 Questions
Exam 7: Delivering Bad-News Messages56 Questions
Exam 8: Delivering Persuasive Messages68 Questions
Exam 9: Understanding the Report Process and Research Methods65 Questions
Exam 10: Managing Data and Using Graphics56 Questions
Exam 11: Organizing and Preparing Reports and Proposals51 Questions
Exam 12: Designing and Delivering Business Presentations66 Questions
Exam 13: Preparing Résumés and Application Letters52 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages52 Questions
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Which of the following techniques is most effective for taking notes from secondary sources?
(Multiple Choice)
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Primary research sources include periodicals, computer databases, and encyclopedias.
(True/False)
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Which type of primary research requires no direct involvement with human subjects?
(Multiple Choice)
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Which method of research would be best for researching whether distance learning or traditional classroom instruction is more effective for your company's employees?
(Multiple Choice)
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Scholarly journals in the social sciences tend to use the APA referencing method, while MLA is commonly used in the humanities.
(True/False)
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Referencing is essential when material is quoted from a source and is optional when paraphrasing.
(True/False)
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If your research calls for counting the number of people entering two fast-food restaurants, recording certain behavioral characteristics, and comparing those two sets of data, you would be conducting ____ research.
(Multiple Choice)
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A customer service representative who regularly tracks the type of customer complaints made through the company's 800 number is conducting experimental research.
(True/False)
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Feasibility Report for New Office
Hasley's, a retail chain based in the Midwest, has offices in several locations throughout the U.S. Due to expanding markets, the company is researching the need to open a new location in the Southwest. You are a member of a team asked to write a report on the feasibility of an office at this new location. The team must define the scope of the report and develop a statement of purpose.
Required:
Identify five questions that need answering to help the team limit the scope of this report. Provide an answer to each question and write a Statement of Purpose for the report.
(Essay)
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Which of the following is NOT a weakness in data interpretation?
(Multiple Choice)
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In a report on effective advertising to the net generation, researchers explain the small size of the selected sample and the use of three selected online databases. They are describing the ____ of the study.
(Multiple Choice)
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Which of the following does NOT apply to designing a questionnaire?
(Multiple Choice)
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Conducting a pilot test of a survey instrument involving a small group of the population can
(Multiple Choice)
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A report that provides a written description of how an organization can meet the needs of another organization by providing products, services, or solutions to problems is what kind of report?
(Multiple Choice)
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Brigit, head of a bank's internal auditing division, has prepared a report on current auditing procedures. The report which presents suggested solutions to the bank's auditing problems is what kind of a report?
(Multiple Choice)
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Which of the following would be considered a recommendation?
(Multiple Choice)
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Which of the following procedures is NOT recommended when conducting an electronic search?
(Multiple Choice)
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Identify four methods of collecting data through surveys, and list one advantage and one disadvantage of each method.
(Essay)
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Email polling is a popular primary research method, though it typically takes longer to conduct than other data collection methods.
(True/False)
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