Exam 9: Performance Management and Appraisal

Several computer programmers have the technical expertise to do their jobs and work hard, but are using outdated software programs. In this case, which of the following factors in individual performance are reduced?

One of the main reasons for using multisource appraisals is to eliminate bias in the ratings of employees.

Which of the following terms is most associated with defining a satisfactory level of carrying out work?

One advantage of the forced distribution approach to performance appraisal is that it can be used in workplaces that have few employees.

At Car Repair Central, the assistant managers are evaluated only on the dollar amounts of repairs they generate each month. This practice is likely to lead to ethical problems.

Subjective measures of performance are more difficult to determine than objective measures are.

Research has shown that employees who must evaluate their own performance tend to use standards similar to what outsiders would.

One advantage of having supervisors and managers rated by their employees is that managers will probably become more responsive to employees.

The performance committee of Physical Therapy Associates has identified four grounds on which to measure the performance of physical therapists: (1) the progress of the patient according to medical guidelines, (2) patient satisfaction, (3) meeting of treatment deadlines, and (4) therapist presence at work. Which of the following has the committee established?

The vice president of HR for Health Wizard Ltd. is designing a performance appraisal system that allows subordinates to rate their supervisors. The supervisors are concerned about this and have raised many objections. Which of the following ideas are they unlikely to have presented?

The training of raters should centre on two main things. One is minimizing rater errors. Which of the following is the other?

The recency effect occurs during an individual's performance appraisal when a rater focuses most on events that have happened in the near past.

The main purpose of developmental performance appraisal is to address current deficiencies in the employee's performance.

In one form of appraisal, the manager records both highly favourable and unfavourable aspects of an employee's performance throughout a rating period. Which of the following terms best identifies this method?

Virtual or global teams are ideal situations for the use of peer ratings for performance appraisal.

Which of the following enables evaluation to take place?

At High Flyer Airlines, managers rate their subordinates on a continuum from 1 to 7. A score of 1 indicates unsatisfactory performance, and a score of 7 indicates superior performance. Which of the following is the performance appraisal method that High Flyer is using?

Which of these statements best explains the need for job-related, non-discriminatory, and documented performance appraisals when organizations terminate or promote employees, or pay employees differently?

Neil, the director of HR for a commercial graphics design firm, has found that the supervisors in the company give generous and lenient appraisals to their subordinates. It is difficult to determine from the appraisals which employees deserve pay raises more than others. Neil has decided to address this problem. Which of the following approaches to performance appraisal is the most likely to implement?

Raters in a multisource appraisal situation know that their input will affect someone's career or pay. Which of the following do they commonly do in response?