Exam 13: Project Stakeholder Management

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 What is a stakeholder register and what information must be included in it?

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A simple way to document basic information on project stakeholders is by creating a stakeholder register. This document can take various forms and include the following information:
• Identification information: The stakeholders' names, positions, locations, roles in the project, and contact information.
• Assessment information: The stakeholders? ' major requirements and expectations, potential influences, and phases of the project in which stakeholders have the most interest.
• Stakeholder classification: Is the stakeholder internal or external to the organization? Is the stakeholder a supporter of the project or resistant to it?

 The main output of the identifying stakeholders process is the _____.

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stakeholder register

 _____ can be perceived as enemies or allies by stakeholders depending on the outcomes of a project.

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Project managers

 The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.

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 Though stakeholders cannot be controlled, their level of engagement can be monitored.

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 Which is the new knowledge area identified by the Project Management Institute?

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 One of the main outputs of the _____ process are change requests.

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 The main output of which process is the stakeholder register?

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 Identify and describe the processes involved in project stakeholder management.

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 A(n) _____ stakeholder is aware of the project yet resistant to change.

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 Key stakeholders need not be invited to participate in a kick-off meeting.

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 Communication and interpersonal skills are important for successful project stakeholder management.

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 Project stakeholder management is completely unrelated to communications and resource management.

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 Groups representing consumer, environmental, or other interests can be identified as project stakeholders.

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 The project sponsor, project team and the support staff would be the _____ project stakeholders.

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 After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

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 The stakeholder register is the output of the _____ stakeholders process of project stakeholder management.

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 The _____ is a formal or informal document that helps project teams to effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

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 The stakeholder management plan is always a formal document.

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 A leading stakeholder is one who is aware of the project and is neither supportive nor resistant to it.

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