Exam 11: PC Maintenance and Troubleshooting Strategies

A(n)____________________ gives you direction,purpose,and a plan.

Match each term with the correct statement below. -Loose cables or cords in a traffic area

Choose the solution that fixes the problem by making as many changes to the system as possible.

Dispose of ____ by returning them to the original dealer or by taking them to a recycling center.

____,caused by lifting heavy objects,is one of the most common injuries that happen at work.

As you solve computer problems,always keep in mind that you don't want to make things worse,so you should use the ____ invasive solution.

Match each term with the correct statement below. -Archive copy of software

Good ____ help(s)you think more clearly.

If you want to recover lost data on a hard drive,don't ____ the drive.

Explain why you do not need to back up installed applications in most situations.

____ from cigarettes can accumulate on fans,causing them to jam,which in turn will cause the system to overheat.

Dispose of ____ in the regular trash.

Although modern hard drives are tougher than earlier models,it's still possible to crash a drive by banging into it while it's reading or writing data.

Match each term with the correct statement below. -Intended to legally protect the intellectual property rights of organizations or individuals to creative works,which include books,images,and software

Leaving the PC turned off for weeks or months at a time is not a problem.

Describe what you should do after you have implemented your solution.

Match each term with the correct statement below. -Usually displayed during installation and requires that you agree to it before continuing with the installation

Most CRT monitors today are designed to discharge after sitting unplugged for ____ minutes.

Explain why good documentation is important.

The trick in diagnosing problems that come and go is to look for ____________________ or clues as to when the problems occur.