Exam 11: PC Maintenance and Troubleshooting Strategies

Describe the steps in planning your solution and fixing a problem.

____ are intended to legally protect the intellectual property rights of organizations or individuals to creative works,which include books,images,and software.

Match each term with the correct statement below. -Allows companies to distribute software to PCs from network servers or execute software directly off the server

If you have an accident with dangerous products,your company or organization might require you to report the accident to your company and/or fill out a(n)____________________ report.

Discuss how to approach a problem systematically.

Match each term with the correct statement below. -Keeps computer problems from occurring in the first place

Explain why it is a good idea to trade suspected bad for known good when troubleshooting a PC.

Match each term with the correct statement below. -Selling counterfeit software by installing unauthorized software on computers for sale

User manuals and ____ for a device or software often list symptoms of problems with possible solutions and troubleshooting tips.

Match each term with the correct statement below. -Unauthorized copies of original software