Question 1

What is the estimated annual cost of workplace injuries in Canada?

Accepted Answer

A)  $125 million 
B)  $120 million 
C)  $1.2 billion 
D)  $12 billion 
A)  $125 million 
B)  $120 million 
C)  $1.2 billion 
D)  $12 billion

Question 2

Research on team training has found it has a positive effect on several learning outcomes. Which of the following has NOT been identified in the textbook as one of those outcomes?

Accepted Answer

A)  performance outcomes 
B)  affective outcomes 
C)  cognitive outcomes 
D)  essential skills outcomes 
A)  performance outcomes 
B)  affective outcomes 
C)  cognitive outcomes 
D)  essential skills outcomes

Question 3

Which of the following statements best describes the concept of essential skills training?

Accepted Answer

A)  providing employees with the basic skills to perform their jobs and adapt to change 
B)  providing employees with the essential skills to facilitate corporate objectives 
C)  providing employees with essential interpersonal skills training 
D)  providing employees with the essential technical training 
A)  providing employees with the basic skills to perform their jobs and adapt to change 
B)  providing employees with the essential skills to facilitate corporate objectives 
C)  providing employees with essential interpersonal skills training 
D)  providing employees with the essential technical training

Question 4

What type of training should be provided to managers who will be assigned a two-year post in a foreign subsidiary of a Canadian company?

Accepted Answer

A)  diversity training 
B)  technical training 
C)  orientation training 
D)  cross-cultural training 
A)  diversity training 
B)  technical training 
C)  orientation training 
D)  cross-cultural training

Question 5

The textbook offers a series of recommendations to help organizations effectively deal with and prevent sexual harassment at work. Which of the following is NOT one of those recommendations?

Accepted Answer

A)  educate employees about sexual harassment 
B)  develop sexual harassment policies 
C)  develop procedures for filing complaints 
D)  develop rewards for departments that do not report any type of harassment 
A)  educate employees about sexual harassment 
B)  develop sexual harassment policies 
C)  develop procedures for filing complaints 
D)  develop rewards for departments that do not report any type of harassment

Question 6

What contributory factor is associated with exceptional customer service?

Accepted Answer

A)  selection and recruitment 
B)  training commitment 
C)  education levels 
D)  management 
A)  selection and recruitment 
B)  training commitment 
C)  education levels 
D)  management

Question 7

What is the most likely explanation for why manufacturing companies provide so much technical skills training in Canada?

Accepted Answer

A)  low numeracy and literacy levels 
B)  more and more organizations are using computers to drive up productivity 
C)  change and global competition 
D)  long technology product cycles 
A)  low numeracy and literacy levels 
B)  more and more organizations are using computers to drive up productivity 
C)  change and global competition 
D)  long technology product cycles

Question 8

a) Define sexual harassment and explain the importance of sexual harassment training.?b) What are three actionable recommendations you would make to an organization that wanted to decrease or even eliminate sexual and racial harassment ?

Accepted Answer

a) Sexual harassment can be defined as a

What is the estimated annual cost of workplace injuries in Canada?

Research on team training has found it has a positive effect on several learning outcomes. Which of the following has NOT been identified in the textbook as one of those outcomes?

Which of the following statements best describes the concept of essential skills training?

What type of training should be provided to managers who will be assigned a two-year post in a foreign subsidiary of a Canadian company?

The textbook offers a series of recommendations to help organizations effectively deal with and prevent sexual harassment at work. Which of the following is NOT one of those recommendations?

What contributory factor is associated with exceptional customer service?

What is the most likely explanation for why manufacturing companies provide so much technical skills training in Canada?

a) Define sexual harassment and explain the importance of sexual harassment training.?b) What are three actionable recommendations you would make to an organization that wanted to decrease or even eliminate sexual and racial harassment ?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 12: Training Programs

What is the estimated annual cost of workplace injuries in Canada?

Research on team training has found it has a positive effect on several learning outcomes. Which of the following has NOT been identified in the textbook as one of those outcomes?

Which of the following statements best describes the concept of essential skills training?

What type of training should be provided to managers who will be assigned a two-year post in a foreign subsidiary of a Canadian company?

The textbook offers a series of recommendations to help organizations effectively deal with and prevent sexual harassment at work. Which of the following is NOT one of those recommendations?

What contributory factor is associated with exceptional customer service?

What is the most likely explanation for why manufacturing companies provide so much technical skills training in Canada?

a) Define sexual harassment and explain the importance of sexual harassment training.?b) What are three actionable recommendations you would make to an organization that wanted to decrease or even eliminate sexual and racial harassment ?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Management and Leadership Development

The Evolution and Future of Training and Development

Filters