Exam 10: Understanding Individual Behavior

A recent survey by the Conference Board found that less than 50 percent of U.S.employees say they are satisfied at work.

Research shows that __________ are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.

Research indicates that employees who feel that they are treated with respect are 200 percent more likely to stay with the company.

___________ is a behavior pattern characterized by extreme competitiveness, impatience, aggressiveness, and devotion to work.

In the step-by-step guide for managing time described in the text,  the last step in getting organized is to empty your head.

__________ reflects the degree to which a person finds fulfillment in his or her job.

How people perceive the cause of life events-whether they place the primary responsibility within themselves or on outside forces-is called ___________.

Jay is a trusting and forgiving individual who gets along with others.He is good-natured and cooperative.Jay probably ranks high on which of the Big Five personality factors?

___________ is the ability to engage in self-regulating thoughts and behavior to accomplish all your tasks and handle difficult or challenging situations.

Define locus of control and explain why it matters in the workplace.

Frank missed an important deadline at work.His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." George has made which of the following kinds of attributions about Frank's behavior?

List two innovative to managing stress that managers and corporations can implement.

Define self-management.

Describe Type B behavior.

The ___________ occurs when the perceiver develops an overall impression of a person or situation based on one attribute, either favorable or unfavorable.

A survey of 75 members of the Stanford Graduate School of Business's Advisory Council revealed that by far the most important capability for managers to develop is self-confidence.

The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ___________.

___________ are judgments about what caused a person's behavior-something about the person or something about the situation.

Define emotional contagion.

Managers often experience __________ because the demands of their superiors conflict with those of the employees in their departments.