Exam 1: Introduction to Marketing Research

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Effective competitive intelligence is a continuous process involving the legal and ethical collection of information, analysis that avoids unwelcome conclusions, and controlled dissemination of actionable intelligence to decision makers.

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Marketing research has often been described as having three stakeholders.

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Each phase of the marketing research process is important. If in the first phase of the process the problem is identified, what is done after that but before data is collected?

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Which of the tasks below might be conducted by the researcher during the "problem definition" and the "development of an approach to the problem" steps of the marketing research process?

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The Nielsen Television Index is a set of information of known commercial value that is provided to multiple clients on a subscription basis. The Nielsen Index is an example of ________.

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The task of marketing research is to assess the information needs and provide management with relevant, accurate, reliable, cheap, and current information.

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The definition of a(n)________ is similar to marketing research, except that a(n)________ provides information continuously rather than on the basis of ad hoc research studies.

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Marketing research suppliers can be classified as internal or external.

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What is competitive intelligence and how does it help companies in making their marketing decisions?

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Operational supervisor, project manager, research director, analyst, and statistician/data processing specialist are all positions in the marketing research field.

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________ features statistical programs such a Missing Values, SamplePower, Decision Time and Data Entry.

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When Eric Kim came to Samsung in 1999, he realized that Samsung's basic problem lay in the brand's image. Describe the state of Samsung's brand image at that time and discuss the actions Kim took to fix the brand image problem.

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The Scion line of cars was advertised through traditional channels such as network television and magazines.

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More information can be obtained from MIS than from ad hoc marketing research projects, but MIS is limited in the amount and nature of information it provides and the way this information can be used by the decision maker.

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Marketing research is classified into two areas-problem identification and problem solving research.

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