Question 1

Which of the following BEST describes the result of having "family friendly" policies in companies?

Accepted Answer

A) They are good recruiting tools, but often result in relocation failures. 
B) They are one of the six leading reasons that new managers fail. 
C) They have given employees with children higher overall compensation levels. 
D) They produce clear gains in productivity and customer service. 
A) They are good recruiting tools, but often result in relocation failures. 
B) They are one of the six leading reasons that new managers fail. 
C) They have given employees with children higher overall compensation levels. 
D) They produce clear gains in productivity and customer service.

Question 2

Which of the following BEST describes very effective workers, according to research?

Accepted Answer

A) They focus on understanding and carrying out assigned tasks. 
B) They focus on implementing their superiors' goals. 
C) They define their own goals based their clients' needs. 
D) They adjust assigned tasks to meet their own personal needs. 
A) They focus on understanding and carrying out assigned tasks. 
B) They focus on implementing their superiors' goals. 
C) They define their own goals based their clients' needs. 
D) They adjust assigned tasks to meet their own personal needs.

Question 3

Explain the differences between observations, inferences and judgments.

Accepted Answer

Answers should discuss the following: Ob

Question 4

Email often has a negative effect on productivity.

Accepted Answer

A) True 
 B)False

Question 5

_____ audiences are defined as other people in the same organization, including subordinates, superiors, and peers.

Accepted Answer

The answer of _____ audiences are defined as other people...

Question 6

A survey conducted by the International Association of Business Communicators reveals that good communication has a modest return on investment.

Accepted Answer

A) True 
 B)False

Question 7

You should assume that your work email is being monitored.

Accepted Answer

A) True 
 B)False

Question 8

List and explain three costs of technology.

Accepted Answer

Answers will vary, but may include the f

Question 9

Explain what reputation management is and why it has become a concern for organizations.

Accepted Answer

Answers should discuss the following: Re

Question 10

___________________ is the ability to communicate sensitively with people from other cultures and countries, and is based on an understanding of cultural differences.

Accepted Answer

Intercultu

Question 11

The ______ is an informal source of company information that can be valuable in helping newcomers understand the organizational culture.

Accepted Answer

The answer of The ______ is an informal source of...

Question 12

Brianna doesn't read the memo that Larry writes.Which of the following reasons would be an example of physical noise that led to this result?

Accepted Answer

A) Brianna is too busy to read her mail. 
B) The memo was typed on erasable paper, and the ink has smudged. 
C) Larry chooses words poorly. 
D) Brianna never got a copy of the memo. 
A) Brianna is too busy to read her mail. 
B) The memo was typed on erasable paper, and the ink has smudged. 
C) Larry chooses words poorly. 
D) Brianna never got a copy of the memo.

Question 13

A(n) ________________ is an error that occurs when someone does not recognize that prices, situations, and people change with time.

Accepted Answer

The answer of A(n) ________________ is an error that occurs...

Question 14

Interference with any aspect of the communication process is called _____.

Accepted Answer

The answer of Interference with any aspect of the communication...

Question 15

Indicate the semantic category, if any, for the following statement: "This page contains a True-False Question."

Accepted Answer

A) Observation 
B) Inference 
C) Judgment 
D) Opinion 
A) Observation 
B) Inference 
C) Judgment 
D) Opinion

Question 16

A(n) _____ is a statement that you yourself have verified, while a(n) _____ is a statement that you have not personally verified, but whose truth or falsity could be established either now or in the future.

Accepted Answer

observatio

Question 17

Graphic design has little or no influence on the ethics of written communication.

Accepted Answer

A) True 
 B)False

Question 18

When you're planning a document, which factors should you evaluate in order to determine what's at stake, and to whom? What should you do when the stakes are high?

Accepted Answer

Answers will vary, but should discuss at

Question 19

"Noise" refers only to physical problems with communication channels.

Accepted Answer

A) True 
 B)False

Question 20

Unnecessarily limiting the available options is called _____.

Accepted Answer

The answer of Unnecessarily limiting the available options is called...

Which of the following BEST describes the result of having "family friendly" policies in companies?

Which of the following BEST describes very effective workers, according to research?

Explain the differences between observations, inferences and judgments.

Email often has a negative effect on productivity.

_____ audiences are defined as other people in the same organization, including subordinates, superiors, and peers.

A survey conducted by the International Association of Business Communicators reveals that good communication has a modest return on investment.

You should assume that your work email is being monitored.

List and explain three costs of technology.

Explain what reputation management is and why it has become a concern for organizations.

___________________ is the ability to communicate sensitively with people from other cultures and countries, and is based on an understanding of cultural differences.

The ______ is an informal source of company information that can be valuable in helping newcomers understand the organizational culture.

Brianna doesn't read the memo that Larry writes.Which of the following reasons would be an example of physical noise that led to this result?

A(n) ________________ is an error that occurs when someone does not recognize that prices, situations, and people change with time.

Interference with any aspect of the communication process is called _____.

Indicate the semantic category, if any, for the following statement: "This page contains a True-False Question."

A(n) _ is a statement that you yourself have verified, while a(n) _ is a statement that you have not personally verified, but whose truth or falsity could be established either now or in the future.

Graphic design has little or no influence on the ethics of written communication.

When you're planning a document, which factors should you evaluate in order to determine what's at stake, and to whom? What should you do when the stakes are high?

"Noise" refers only to physical problems with communication channels.

Unnecessarily limiting the available options is called _____.

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Working and Writing in Teams

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters

Exam 1: Communicating in a Changing Business World

Which of the following BEST describes the result of having "family friendly" policies in companies?

Which of the following BEST describes very effective workers, according to research?

Explain the differences between observations, inferences and judgments.

Email often has a negative effect on productivity.

_____ audiences are defined as other people in the same organization, including subordinates, superiors, and peers.

A survey conducted by the International Association of Business Communicators reveals that good communication has a modest return on investment.

You should assume that your work email is being monitored.

List and explain three costs of technology.

Explain what reputation management is and why it has become a concern for organizations.

___________________ is the ability to communicate sensitively with people from other cultures and countries, and is based on an understanding of cultural differences.

The ______ is an informal source of company information that can be valuable in helping newcomers understand the organizational culture.

Brianna doesn't read the memo that Larry writes.Which of the following reasons would be an example of physical noise that led to this result?

A(n) ________________ is an error that occurs when someone does not recognize that prices, situations, and people change with time.

Interference with any aspect of the communication process is called _____.

Indicate the semantic category, if any, for the following statement: "This page contains a True-False Question."

A(n) _____ is a statement that you yourself have verified, while a(n) _____ is a statement that you have not personally verified, but whose truth or falsity could be established either now or in the future.

Graphic design has little or no influence on the ethics of written communication.

When you're planning a document, which factors should you evaluate in order to determine what's at stake, and to whom? What should you do when the stakes are high?

"Noise" refers only to physical problems with communication channels.

Unnecessarily limiting the available options is called _____.

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Working and Writing in Teams

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters

A(n) _ is a statement that you yourself have verified, while a(n) _ is a statement that you have not personally verified, but whose truth or falsity could be established either now or in the future.