Question 1

The term standing orders in meetings refers to

Accepted Answer

A) requests that attendees stand at certain times during the meeting or gathering,for example the loyalty toast to the Queen,the toast to the guest of honour or the bride and groom 
B) the criteria for member conduct contained in the Memorandum and Articles of Association of the organisation or entity 
C) the rules that determine the way in which the meeting is to be run 
D) orders for a member to 'stand' and be ejected from the meeting after repeated calls to order and motions 'that the member no longer be heard' 
A) requests that attendees stand at certain times during the meeting or gathering,for example the loyalty toast to the Queen,the toast to the guest of honour or the bride and groom 
B) the criteria for member conduct contained in the Memorandum and Articles of Association of the organisation or entity 
C) the rules that determine the way in which the meeting is to be run 
D) orders for a member to 'stand' and be ejected from the meeting after repeated calls to order and motions 'that the member no longer be heard'

Question 2

The Agenda Bell,according to Tropman 1996,refers to

Accepted Answer

A) the timing device used to signal the passage to the next agenda item 
B) the chronological placement of meeting agenda items according to their level of difficulty 
C) the equal distribution of 'for' and 'against' discussion time on either side of a central axis that should be applicable to each agenda item 
D) the level of focus and attention that attendees are able to maintain over the course of a meeting and where peak attention is at the middle of the meeting 
A) the timing device used to signal the passage to the next agenda item 
B) the chronological placement of meeting agenda items according to their level of difficulty 
C) the equal distribution of 'for' and 'against' discussion time on either side of a central axis that should be applicable to each agenda item 
D) the level of focus and attention that attendees are able to maintain over the course of a meeting and where peak attention is at the middle of the meeting

Question 3

Verbal communication barriers are caused by

Accepted Answer

A) illogical organisation of words and unclear,ambiguous and discourteous ways of speaking 
B) inappropriate use of gestures 
C) culturally inappropriate proxemics 
D) a combination of poor leadership and power-sharing 
A) illogical organisation of words and unclear,ambiguous and discourteous ways of speaking 
B) inappropriate use of gestures 
C) culturally inappropriate proxemics 
D) a combination of poor leadership and power-sharing

Question 4

Use of space,clothing and appearance in communication at meetings can be considered as

Accepted Answer

A) positive nonverbal feedback 
B) nonverbal behaviour which affects communication 
C) factors that decision making is based on 
D) less important than what is said in meetings 
A) positive nonverbal feedback 
B) nonverbal behaviour which affects communication 
C) factors that decision making is based on 
D) less important than what is said in meetings

Question 5

Communication barriers in face-to-face or virtual meetings arise from

Accepted Answer

A) technical faults and procedural omissions 
B) lack of meeting control 
C) lack of leadership or skills of members 
D) poor understanding of meeting maintenance procedures 
A) technical faults and procedural omissions 
B) lack of meeting control 
C) lack of leadership or skills of members 
D) poor understanding of meeting maintenance procedures

Question 6

The key feature of a synchronous virtual meeting is that

Accepted Answer

A) all group members sit at the telephone 
B) it must be a large group 
C) all members participate at the same time 
D) members can do their own job at the same time 
A) all group members sit at the telephone 
B) it must be a large group 
C) all members participate at the same time 
D) members can do their own job at the same time

Question 7

Compare virtual and face-to-face formal meetings.Discuss the benefits and disadvantages of each,and provide examples of where each type of meeting might be most effective.

Accepted Answer

Virtual and face-to-face formal meetings

Question 8

Informal virtual meetings include visiting each other's facebook sites,tweeting and blogging.

Accepted Answer

A) True 
 B)False

Question 9

The casting vote at formal meetings may be the verbal 'Aye' or 'No',a show of hands,a division or a secret vote.

Accepted Answer

A) True 
 B)False

Question 10

A representative committee is one which

Accepted Answer

A) is seen to represent the view of a special interest group 
B) is formed and steered by senior managers 
C) has members from a wide section of the workplace 
D) represents the working class 
A) is seen to represent the view of a special interest group 
B) is formed and steered by senior managers 
C) has members from a wide section of the workplace 
D) represents the working class

The term standing orders in meetings refers to

The Agenda Bell,according to Tropman 1996,refers to

Verbal communication barriers are caused by

Use of space,clothing and appearance in communication at meetings can be considered as

Communication barriers in face-to-face or virtual meetings arise from

The key feature of a synchronous virtual meeting is that

Compare virtual and face-to-face formal meetings.Discuss the benefits and disadvantages of each,and provide examples of where each type of meeting might be most effective.

Informal virtual meetings include visiting each other's facebook sites,tweeting and blogging.

The casting vote at formal meetings may be the verbal 'Aye' or 'No',a show of hands,a division or a secret vote.

A representative committee is one which

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Exam 10: Effective Meetings: Face-To-Face and Virtual

The term standing orders in meetings refers to

The Agenda Bell,according to Tropman 1996,refers to

Verbal communication barriers are caused by

Use of space,clothing and appearance in communication at meetings can be considered as

Communication barriers in face-to-face or virtual meetings arise from

The key feature of a synchronous virtual meeting is that

Compare virtual and face-to-face formal meetings.Discuss the benefits and disadvantages of each,and provide examples of where each type of meeting might be most effective.

Informal virtual meetings include visiting each other's facebook sites,tweeting and blogging.

The casting vote at formal meetings may be the verbal 'Aye' or 'No',a show of hands,a division or a secret vote.

A representative committee is one which

Communication Foundations

Social Media

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Customer Service

Public Relations

Knowledge Management and Decision Making

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking,Argument,logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking in the Professions

Writing for the Professions

Writing Correspondence,Emails and Short Reports

Writing Long Reports

Writing for the Web

Writing Reflective Journals

Academic Writing

The Job Search, Résumés and Interviews

Filters