Exam 8: Measuring and Controlling Quality

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A _____ is the result of some cause that gradually affects the quality characteristics of the product and causes the points on a control chart to gradually move up or down from the center line.

(Multiple Choice)
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What were the upper and lower specification limits desired for the syringe assembly process?

(Essay)
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To ensure consistent quality,Kroger Company initiated a _____ that began by collecting voice of the customer data using focus groups.

(Multiple Choice)
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Define pre-control and explain under what conditions pre-control can be used.

(Essay)
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If most of the points on a control chart are within the control limits with a recognizable pattern,then the process is in statistical control.

(True/False)
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Control limits for the s-chart are given by: LCLs = B3s and UCLs = B4s,where B3 and B4 are constants.

(True/False)
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A "hugging the center line" pattern in a control chart can be the result of taking each sample from different process but not mixed together.

(True/False)
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What did the statistical consultants recommend to the managers of the pharmaceutical company,after the maintenance technician explained the reason for the increased length of the syringes? Was it implemented? What was the final result?

(Essay)
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A _____ monitors the fraction of nonconforming units.

(Multiple Choice)
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If the lower limit for a p-chart computes to a number less than zero,this indicates:

(Multiple Choice)
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A process fills boxes with detergent.Construct an appropriate set of control limits to monitor the filling process.Historical data for fill weight (in ounces) of ten samples are presented below.A sample size of six was used. A process fills boxes with detergent.Construct an appropriate set of control limits to monitor the filling process.Historical data for fill weight (in ounces) of ten samples are presented below.A sample size of six was used.

(Essay)
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State the conclusion drawn by the operators in the capability study of the tacking operation.

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In determining whether a process is in statistical control,the _____ is/are generally analyzed first.

(Multiple Choice)
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Compared to variable measurement,attributes measurement requires _____ to obtain the same amount of statistical information about the quality of the product.

(Multiple Choice)
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_____ is measured as the amount of error in a measurement in proportion to the total size of the measurement.

(Multiple Choice)
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The center line for the np-chart is the average number of nonconforming items per sample.

(True/False)
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A process is said to be out of control when:

(Multiple Choice)
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A c-chart is based on the binomial distribution.

(True/False)
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Statistical process control relies on _____.

(Multiple Choice)
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Explain the inspection procedure at Kroger when batches of products arrive at the Distribution Center?

(Essay)
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