Exam 14: Building and Sustaining Quality and Performance Excellence
Exam 1: Introduction to Quality80 Questions
Exam 2: Foundations of Quality Management80 Questions
Exam 3: Customer Focus80 Questions
Exam 4: Workforce Focus80 Questions
Exam 5: Process Focus79 Questions
Exam 6: Statistical Methods in Quality Management95 Questions
Exam 7: Design for Quality and Product Excellence80 Questions
Exam 8: Measuring and Controlling Quality104 Questions
Exam 9: Process Improvement and Six Sigma80 Questions
Exam 10: The Baldrige Framework for Performance Excellence80 Questions
Exam 11: Strategy and Performance Excellence78 Questions
Exam 12: Measurement and Knowledge Management for Performance Excellence80 Questions
Exam 13: Leadership for Performance Excellence80 Questions
Exam 14: Building and Sustaining Quality and Performance Excellence77 Questions
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Describe the TPM Master Six Sigma certification offered by Honeywell International to its employees.
(Essay)
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For quality and performance excellence to truly succeed in an organization,it must define and drive the culture of the organization.
(True/False)
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Which of the following stages of the Baldrige roadmap can be rightly called the "sustaining" phase?
(Multiple Choice)
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With respect to American Express's change process,which of the following steps answer the question "How are we going to manage the effort on an ongoing basis?"
(Multiple Choice)
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The Six Sigma certification given to a Honeywell International employee with working knowledge of Six Sigma Plus methodology and tools,who is a highly skilled Six Sigma Plus expert,has completed four weeks of classroom learning,and over the course of four to six months,demonstrated mastery of the tools through the completion of a major process improvement project is a:
(Multiple Choice)
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Which of the following is true about the stage 1 of the Baldrige roadmap to performance excellence?
(Multiple Choice)
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Which of the following is true about the stage 3 of the Baldrige roadmap to performance excellence?
(Multiple Choice)
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What is the structure and systems employed from a strategic and operational mindset by Veridian Homes to achieve its goal of promoting and coordinating quality throughout the company?
(Essay)
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With respect to the six stages of a quality life cycle,the implementation stage of a new quality initiative is called:
(Multiple Choice)
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With respect to the six stages of a quality life cycle,in which of the following stages is quality strategically aligned and deployed across the organization?
(Multiple Choice)
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The managers of small organizations and non-profits are wrapped up in entrepreneurial activities that typically focus on sales strategies and market growth,day-to-day cash flow problems,and routine fire fighting.
(True/False)
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In viewing the three core principles of TQ,a focus on customers is clearly vital to small enterprises.
(True/False)
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Organizational changes result from strategy development and its implementation.
(True/False)
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Which of the following companies merge with Honeywell in 1999 to form Honeywell International?
(Multiple Choice)
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