Question 1

Bcc, which stands for "____________________ carbon copy," sends a copy of an e-mail message to a third party without the addressee's knowledge.

Accepted Answer

blind

Question 2

E-mail messages should use numbered lists, headings, and tables to help the reader easily comprehend the message.

Accepted Answer

A) True 
 B)False  True

Question 3

Why are employers concerned with employees misusing electronic media in the workplace?

Accepted Answer

A)  Misuse costs employers millions of dollars in lost productivity. 
B)  Misuse can lead to costly litigation. 
C)  Misuse can lead to security problems. 
D)  Employers have all of these concerns. 
A)  Misuse costs employers millions of dollars in lost productivity. 
B)  Misuse can lead to costly litigation. 
C)  Misuse can lead to security problems. 
D)  Employers have all of these concerns. D

Question 4

____________________ networking sites such as Facebook and MySpace allow participants with various interests to connect and collaborate.

Accepted Answer

The answer of ____________________ networking sites such as Facebook and...

Question 5

Ashley has just been hired for her first full-time position and knows that she'll have access to the Web during her workday.What should she do to appear professional on the job?

Accepted Answer

A)  Avoid or minimize sending personal e-mails or texts from work. 
B)  Don't download free software or utilities to her company computer. 
C)  Be careful when blogging, tweeting, or posting on social networking sites, even when she is not working. 
D)  Ashley should do all of these. 
A)  Avoid or minimize sending personal e-mails or texts from work. 
B)  Don't download free software or utilities to her company computer. 
C)  Be careful when blogging, tweeting, or posting on social networking sites, even when she is not working. 
D)  Ashley should do all of these.

Question 6

____________________ messaging involves the exchange of text messages in real time between two or more people logged into a special service.

Accepted Answer

The answer of ____________________ messaging involves the exchange of text...

Question 7

In most businesses today, ____________________ is the communication channel of choice.

Accepted Answer

The answer of In most businesses today, ____________________ is the...

Question 8

Stating the purpose of the e-mail message in the subject line and again in the first sentence is redundant and unnecessary.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not a common business use of blogs?

Accepted Answer

A)  To allow remote team members to share information and to access and edit their documents online 
B)  To provide up-to-date company information to the press and the public 
C)  To invite opinions and feedback from customers and industry experts 
D)  To recruit potential employees 
A)  To allow remote team members to share information and to access and edit their documents online 
B)  To provide up-to-date company information to the press and the public 
C)  To invite opinions and feedback from customers and industry experts 
D)  To recruit potential employees

Question 10

What tool allows businesspeople to monitor many news sources in one convenient spot?

Accepted Answer

A)  Google 
B)  RSS (really simple syndication) 
C)  LinkedIn 
D)  No tool currently exists for this purpose. 
A)  Google 
B)  RSS (really simple syndication) 
C)  LinkedIn 
D)  No tool currently exists for this purpose.

Question 11

A major attraction of instant messaging (IM)in the workplace is that it allows real-time communication with colleagues anywhere in the world.

Accepted Answer

A) True 
 B)False

Question 12

Paper-based letters and interoffice memos are no longer used in today's workplace.

Accepted Answer

A) True 
 B)False

Question 13

Even privacy settings on social networking sites do not guarantee complete protection.

Accepted Answer

A) True 
 B)False

Question 14

Type your name at the bottom of an e-mail message only when you are writing to someone you don't know.

Accepted Answer

A) True 
 B)False

Question 15

Sending really short messages (160 or few characters)from mobile phones and other wireless devices is called ____________________ messaging.

Accepted Answer

The answer of Sending really short messages (160 or few...

Question 16

What is a disadvantage of text messaging?

Accepted Answer

A)  Using text messaging on the job lowers productivity. 
B)  Incompatible wireless standards have prevented the reach of short message services (SMS) across continents. 
C)  Texting is a relatively high-cost substitute for voice calls. 
D)  Text messaging is an indiscreet way of communicating. 
A)  Using text messaging on the job lowers productivity. 
B)  Incompatible wireless standards have prevented the reach of short message services (SMS) across continents. 
C)  Texting is a relatively high-cost substitute for voice calls. 
D)  Text messaging is an indiscreet way of communicating.

Question 17

In most businesses today, e-mail is the communication channel of choice.

Accepted Answer

A) True 
 B)False

Question 18

What is a benefit of instant messaging?

Accepted Answer

A)  Instant messaging allows real-time communication with colleagues anywhere in the world. 
B)  Instant messaging is a convenient alternative to the telephone. 
C)  Instant messaging allows people to share information immediately and make decisions quickly. 
D)  All of these choices are benefits of instant messaging. 
A)  Instant messaging allows real-time communication with colleagues anywhere in the world. 
B)  Instant messaging is a convenient alternative to the telephone. 
C)  Instant messaging allows people to share information immediately and make decisions quickly. 
D)  All of these choices are benefits of instant messaging.

Question 19

____________________ means that you provide links on your blog to other sites or blogs on the Web that you find valuable and that are related to your business or industry.

Accepted Answer

The answer of ____________________ means that you provide links on...

Question 20

Because e-mail messages are more informal than other communication channels, you do not have to worry so much about using proper spelling and grammar.

Accepted Answer

A) True 
 B)False

Bcc, which stands for "____________________ carbon copy," sends a copy of an e-mail message to a third party without the addressee's knowledge.

E-mail messages should use numbered lists, headings, and tables to help the reader easily comprehend the message.

Why are employers concerned with employees misusing electronic media in the workplace?

____________________ networking sites such as Facebook and MySpace allow participants with various interests to connect and collaborate.

Ashley has just been hired for her first full-time position and knows that she'll have access to the Web during her workday.What should she do to appear professional on the job?

____________________ messaging involves the exchange of text messages in real time between two or more people logged into a special service.

In most businesses today, ____________________ is the communication channel of choice.

Stating the purpose of the e-mail message in the subject line and again in the first sentence is redundant and unnecessary.

Which of the following is not a common business use of blogs?

What tool allows businesspeople to monitor many news sources in one convenient spot?

A major attraction of instant messaging (IM)in the workplace is that it allows real-time communication with colleagues anywhere in the world.

Paper-based letters and interoffice memos are no longer used in today's workplace.

Even privacy settings on social networking sites do not guarantee complete protection.

Type your name at the bottom of an e-mail message only when you are writing to someone you don't know.

Sending really short messages (160 or few characters)from mobile phones and other wireless devices is called ____________________ messaging.

What is a disadvantage of text messaging?

In most businesses today, e-mail is the communication channel of choice.

What is a benefit of instant messaging?

____________________ means that you provide links on your blog to other sites or blogs on the Web that you find valuable and that are related to your business or industry.

Because e-mail messages are more informal than other communication channels, you do not have to worry so much about using proper spelling and grammar.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters

Exam 7: Electronic Messages and Digital Media

Bcc, which stands for "____________________ carbon copy," sends a copy of an e-mail message to a third party without the addressee's knowledge.

E-mail messages should use numbered lists, headings, and tables to help the reader easily comprehend the message.

Why are employers concerned with employees misusing electronic media in the workplace?

____________________ networking sites such as Facebook and MySpace allow participants with various interests to connect and collaborate.

Ashley has just been hired for her first full-time position and knows that she'll have access to the Web during her workday.What should she do to appear professional on the job?

____________________ messaging involves the exchange of text messages in real time between two or more people logged into a special service.

In most businesses today, ____________________ is the communication channel of choice.

Stating the purpose of the e-mail message in the subject line and again in the first sentence is redundant and unnecessary.

Which of the following is not a common business use of blogs?

What tool allows businesspeople to monitor many news sources in one convenient spot?

A major attraction of instant messaging (IM)in the workplace is that it allows real-time communication with colleagues anywhere in the world.

Paper-based letters and interoffice memos are no longer used in today's workplace.

Even privacy settings on social networking sites do not guarantee complete protection.

Type your name at the bottom of an e-mail message only when you are writing to someone you don't know.

Sending really short messages (160 or few characters)from mobile phones and other wireless devices is called ____________________ messaging.

What is a disadvantage of text messaging?

In most businesses today, e-mail is the communication channel of choice.

What is a benefit of instant messaging?

____________________ means that you provide links on your blog to other sites or blogs on the Web that you find valuable and that are related to your business or industry.

Because e-mail messages are more informal than other communication channels, you do not have to worry so much about using proper spelling and grammar.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters