Exam 14: Business Presentations

Use the ____________________ of your oral presentation to capture listeners' attention and get them involved, to identify yourself and establish your credibility, and to preview your main points.

Like written reports, oral presentations may be organized by chronology, geography/space, comparison/contrast, importance, or problem/solution groupings.

When making business telephone calls, you do not need to smile because the other person can't see you.

Which of the following is the best conclusion for an oral presentation?

Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.

Programs such as Microsoft PowerPoint and Adobe Presenter allow presenters to design ____, which can include sound, videos, and hyperlinks.

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by

An attention-getting introduction and conscious repetition are the two most powerful keys to audience comprehension and retention.

In his presentation Zubin says, Let me review the four steps in processing a customer return.What verbal signpost is he using?

Elliott will be giving a PowerPoint presentation in a lightened room.He should use light text on a dark background.

Skilled speakers use the ____________________ of an oral presentation to summarize the main themes and to leave the audience with a specific and memorable "take-away."

In her presentation Valerie says, I will now discuss three possible solutions to our employee turnover problem to

What is the best advice for concluding your presentation?

The most important part of your preparation for an oral presentation is deciding what to wear so that you will look professional and credible.

Because it is the most remembered part of a speech, spend sufficient time making the ____ as effective as possible.

Which of the following is the best advice regarding nonverbal messages during your presentation?

Visual aids for cross-cultural presentations should

____________________ mail links a telephone system to a computer that digitizes and stores incoming messages.

A key element in preparing for an oral presentation is analyzing your audience.Audiences fall into one of four categories.List and describe these four audiences.Then tell how you would present to each category of audience to better guarantee that your presentation will be successful.

Select the most accurate statement about the question-and-answer period after an oral presentation.