Question 1

An effective report conclusion might be Both managers and classified staff members report that employee absenteeism has increased since the company's relocation.

Accepted Answer

A) True 
 B)False  True

Question 2

Select the best wording for a recommendation.

Accepted Answer

A)  Our college campus should extend café hours to meet the needs of evening students. 
B)  Extend the campus café hours to meet the needs of evening students. 
C)  Perhaps we should extend the campus café hours to meet the needs of evening students. 
D)  Busy students are taking more evening classes and should be able to use the campus café before class. 
A)  Our college campus should extend café hours to meet the needs of evening students. 
B)  Extend the campus café hours to meet the needs of evening students. 
C)  Perhaps we should extend the campus café hours to meet the needs of evening students. 
D)  Busy students are taking more evening classes and should be able to use the campus café before class. B

Question 3

Report information can be arranged using five common organizational methods.List and describe four of these.Then give an original example of one type of report commonly written in each organizational method.

Accepted Answer

Student answers will vary but should include four of the following organizational methods.
Time: Ordering data by time means establishing a chronology of events.
Example: Ian is preparing an agenda for next week's task force meeting.
Component: Especially for informational reports, data may be organized by components such as location, geography, division, product, or part.
Example: Vanessa is preparing a report that shows sales figures for each mall tenant for December.
Importance: Organization by importance involves beginning with the most important item and proceeding to the least important-or vice versa.
Example: Leslie is preparing a report that describes ten reasons for employee turnover.She plans to present the most common reason first, followed by less common reasons.
Criteria: Reports that compare two or more items can be arranged by criteria to help readers make comparisons.
Example: Tristan is writing a report in which he will compare three possible locations for his company's next branch location.
Convention: Many operational and recurring reports are structured using a prescribed plan that everyone understands.
Example: Catherine is a sales rep and must submit a weekly sales report to her supervisor.Each week she uses the same headings in her report.

Question 4

Moreover, therefore, on the contrary, previously, and for instance are ____________________ that can show relationships and reveal the logical flow of ideas in a report.

Accepted Answer

transition

Question 5

Which of the following is an example of an informational report?

Accepted Answer

A)  A report recommending that an organization begin selling its stock to the public 
B)  A report describing a new procedure for processing payroll 
C)  A report analyzing reasons for a company's high turnover rate 
D)  A report determining which wireless carrier to use for the sales staff's smartphones 
A)  A report recommending that an organization begin selling its stock to the public 
B)  A report describing a new procedure for processing payroll 
C)  A report analyzing reasons for a company's high turnover rate 
D)  A report determining which wireless carrier to use for the sales staff's smartphones

Question 6

____________________ reports, such as justification/recommendation reports, feasibility reports, and yardstick reports, collect and present data, analyze the data, and present conclusions and recommendations.

Accepted Answer

The answer of ____________________ reports, such as justification/recommendation reports, feasibility...

Question 7

A(n)____________________ composed of rows and columns is useful for analyzing raw data-especially verbal data.

Accepted Answer

The answer of A(n)____________________ composed of rows and columns is...

Question 8

Which of the following transitional expressions suggest cause and effect?

Accepted Answer

A)  After, before, first, finally, now, previously, to conclude 
B)  For example, for instance, in other words 
C)  At the same time, but, however, though, yet 
D)  Accordingly, as a result, consequently, therefore 
A)  After, before, first, finally, now, previously, to conclude 
B)  For example, for instance, in other words 
C)  At the same time, but, however, though, yet 
D)  Accordingly, as a result, consequently, therefore

Question 9

Because Keith is sure that his boss will be interested in Keith's recommendation for a new payroll procedure that Kevin is recommending be used for processing payroll; therefore, Keith should organize his recommendation report directly.

Accepted Answer

A) True 
 B)False

Question 10

Constance must submit a weekly productivity report that contains headings established by her supervisor.This recurring report is organized by

Accepted Answer

A)  criteria. 
B)  time. 
C)  component. 
D)  convention. 
A)  criteria. 
B)  time. 
C)  component. 
D)  convention.

Question 11

Which statement most accurately describes recommendations?

Accepted Answer

A)  Recommendations should be general to allow readers to apply them in a variety of ways. 
B)  Recommendations should begin with an action verb. 
C)  Recommendations should include words like maybe and perhaps to show that other solutions may exist. 
D)  Recommendations should be prepared before interpreting data. 
A)  Recommendations should be general to allow readers to apply them in a variety of ways. 
B)  Recommendations should begin with an action verb. 
C)  Recommendations should include words like maybe and perhaps to show that other solutions may exist. 
D)  Recommendations should be prepared before interpreting data.

Question 12

The conclusions of a report

Accepted Answer

A)  should be written using command language. 
B)  offer specific suggestions for actions that can solve a report problem. 
C)  should analyze information logically and show how the data answer questions and solve problems. 
D)  All of these choices 
A)  should be written using command language. 
B)  offer specific suggestions for actions that can solve a report problem. 
C)  should analyze information logically and show how the data answer questions and solve problems. 
D)  All of these choices

Question 13

Analytical reports should be organized using which of the following patterns?

Accepted Answer

A)  Introduction/background, facts/findings, summary/conclusion 
B)  Introduction/background, summary/conclusion, facts/findings 
C)  Summary/conclusion, introduction/background, facts/findings 
D)  Introduction/problem, facts/findings, discussion/analysis, conclusions/recommendations 
A)  Introduction/background, facts/findings, summary/conclusion 
B)  Introduction/background, summary/conclusion, facts/findings 
C)  Summary/conclusion, introduction/background, facts/findings 
D)  Introduction/problem, facts/findings, discussion/analysis, conclusions/recommendations

Question 14

The primary reason that management often requires trip, convention, and conference reports is to

Accepted Answer

A)  get a thorough chronological list of everything that occurred during a trip, convention, or conference. 
B)  determine whether the employee can be trusted to travel alone. 
C)  find out whether the organization's money was well spent in funding the travel. 
D)  gather material for press releases. 
A)  get a thorough chronological list of everything that occurred during a trip, convention, or conference. 
B)  determine whether the employee can be trusted to travel alone. 
C)  find out whether the organization's money was well spent in funding the travel. 
D)  gather material for press releases.

Question 15

The ____________________ to a report should tell the purpose of the report, describe the significance of the topic, and preview main points.

Accepted Answer

The answer of The ____________________ to a report should tell...

Question 16

A progress report on the status of construction of a new high-rise office building should describe the work that has been completed so far and explain the work currently in progress, including personnel, activities, methods, and locations.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is an example of a talking heading?

Accepted Answer

A)  Production Costs 
B)  Recommendations 
C)  Background Information 
D)  Employees Show Support for Stock Options 
A)  Production Costs 
B)  Recommendations 
C)  Background Information 
D)  Employees Show Support for Stock Options

Question 18

Ernest is writing a report to determine which of three cities should be the site for a new branch office.To select the new site, he is comparing labor costs, tax breaks, housing costs, and land availability in each city.Ernest is most likely conducting a feasibility study.

Accepted Answer

A) True 
 B)False

Question 19

Any set of data can produce only one set of conclusions.

Accepted Answer

A) True 
 B)False

Question 20

Determine the mode of the numbers 30, 25, 25, 45, and 70.

Accepted Answer

A)  195 
B)  25 
C)  30 
D)  39 
A)  195 
B)  25 
C)  30 
D)  39

An effective report conclusion might be Both managers and classified staff members report that employee absenteeism has increased since the company's relocation.

Select the best wording for a recommendation.

Report information can be arranged using five common organizational methods.List and describe four of these.Then give an original example of one type of report commonly written in each organizational method.

Moreover, therefore, on the contrary, previously, and for instance are ____________________ that can show relationships and reveal the logical flow of ideas in a report.

Which of the following is an example of an informational report?

____________________ reports, such as justification/recommendation reports, feasibility reports, and yardstick reports, collect and present data, analyze the data, and present conclusions and recommendations.

A(n)____________________ composed of rows and columns is useful for analyzing raw data-especially verbal data.

Which of the following transitional expressions suggest cause and effect?

Because Keith is sure that his boss will be interested in Keith's recommendation for a new payroll procedure that Kevin is recommending be used for processing payroll; therefore, Keith should organize his recommendation report directly.

Constance must submit a weekly productivity report that contains headings established by her supervisor.This recurring report is organized by

Which statement most accurately describes recommendations?

The conclusions of a report

Analytical reports should be organized using which of the following patterns?

The primary reason that management often requires trip, convention, and conference reports is to

The ____________________ to a report should tell the purpose of the report, describe the significance of the topic, and preview main points.

A progress report on the status of construction of a new high-rise office building should describe the work that has been completed so far and explain the work currently in progress, including personnel, activities, methods, and locations.

Which of the following is an example of a talking heading?

Ernest is writing a report to determine which of three cities should be the site for a new branch office.To select the new site, he is comparing labor costs, tax breaks, housing costs, and land availability in each city.Ernest is most likely conducting a feasibility study.

Any set of data can produce only one set of conclusions.

Determine the mode of the numbers 30, 25, 25, 45, and 70.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters

Exam 12: Informal Business Reports

An effective report conclusion might be Both managers and classified staff members report that employee absenteeism has increased since the company's relocation.

Select the best wording for a recommendation.

Report information can be arranged using five common organizational methods.List and describe four of these.Then give an original example of one type of report commonly written in each organizational method.

Moreover, therefore, on the contrary, previously, and for instance are ____________________ that can show relationships and reveal the logical flow of ideas in a report.

Which of the following is an example of an informational report?

____________________ reports, such as justification/recommendation reports, feasibility reports, and yardstick reports, collect and present data, analyze the data, and present conclusions and recommendations.

A(n)____________________ composed of rows and columns is useful for analyzing raw data-especially verbal data.

Which of the following transitional expressions suggest cause and effect?

Because Keith is sure that his boss will be interested in Keith's recommendation for a new payroll procedure that Kevin is recommending be used for processing payroll; therefore, Keith should organize his recommendation report directly.

Constance must submit a weekly productivity report that contains headings established by her supervisor.This recurring report is organized by

Which statement most accurately describes recommendations?

The conclusions of a report

Analytical reports should be organized using which of the following patterns?

The primary reason that management often requires trip, convention, and conference reports is to

The ____________________ to a report should tell the purpose of the report, describe the significance of the topic, and preview main points.

A progress report on the status of construction of a new high-rise office building should describe the work that has been completed so far and explain the work currently in progress, including personnel, activities, methods, and locations.

Which of the following is an example of a talking heading?

Ernest is writing a report to determine which of three cities should be the site for a new branch office.To select the new site, he is comparing labor costs, tax breaks, housing costs, and land availability in each city.Ernest is most likely conducting a feasibility study.

Any set of data can produce only one set of conclusions.

Determine the mode of the numbers 30, 25, 25, 45, and 70.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters