Exam 7: Decision Making and Creativity

After choosing among several computer server systems, the Director of Information Systems feels very positive about the choice that was made.However, some of this optimism is due to the fact that the Director forgot about some of the limitations of the chosen system and unconsciously downplays the importance of the positive features of the rejected systems.The Director of Information Systems is engaging in:

Scenario planning improves decision making by:

An executive was trying to think of ways to increase sales of ballpoint pens among young people.While walking down a street with lots of neon signs, the executive got the idea that young people would want to buy pens with ink in bright neon colors and with pen containers that glow in the dark.This situation is an example of:

You have just received seed money for a new e-commerce business and you want to hire a dozen people with a high level of creative potential.To hire the most creative people, you would select applicants who:

The incubation stage of creativity is more effective when the decision maker sets aside all other activities and focuses attention on the issue or problem.

Convergent thinking mainly improves what stage of the creative process?

Employees tend to be more creative when they:

Which of these statements about intuition is TRUE?

One reason why the problem identification stage is imperfect is that various stakeholders try to "frame" the decision maker's view of the situation.

The Director of Nursing is looking throughout the hospital for a new format of a work schedule for nurses.She evaluates each schedule system as soon as she learns about it.Eventually, she finds a schedule that is 'good enough' for her needs and ends her search even though there may be better schedules available that she hasn't yet learned about.The Director of Nursing is engaging in:

Satisficing refers to:

human limitations or problems that might make it difficult for Switched Enterprises executives to choose the best alternative.

To make the best decisions, the number of employees involved should be minimized.

To choose the best solution, decision makers need clear organizational goals that do not conflict with each other.

Need for stimulation, the ability to synthesize ideas, and low need for social approval are characteristics of:

The tendency to define problems in terms of a preferred solution occurs because:

Recent studies of human decision making conclude that ___________ ultimately energizes us to select the preferred choice.

Describe the rational choice paradigm of decision making.

The first stage of the creative process is:

Prospect theory and self-justification are the main causes of satisficing.