Question 1

Employees probably should not make the decision alone (without the manager's involvement) when:

Accepted Answer

A) their goals and norms conflict with the organization's objectives. 
B) they lack commitment to decisions made by the boss alone. 
C) they possess more knowledge than the manager. 
D) employees are likely to disagree with each other regarding the preferred solution. 
E) the problem calls for a nonprogrammed decision. 
A) their goals and norms conflict with the organization's objectives. 
B) they lack commitment to decisions made by the boss alone. 
C) they possess more knowledge than the manager. 
D) employees are likely to disagree with each other regarding the preferred solution. 
E) the problem calls for a nonprogrammed decision.

Question 2

In what stage of the decision-making process do emotions influence human decision making?

Accepted Answer

A) Identifying problems. 
B) Identifying alternatives. 
C) Choosing alternatives. 
D) All of the above. 
E) None of the above; emotions do not influence decision making. 
A) Identifying problems. 
B) Identifying alternatives. 
C) Choosing alternatives. 
D) All of the above. 
E) None of the above; emotions do not influence decision making.

Question 3

Creativity is related to both the characteristics of creative people and the situation in which they work.

Accepted Answer

A) True 
 B)False

Question 4

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Accepted Answer

A) True 
 B)False

Question 5

Two contingencies of employee involvement are decision commitment and risk of conflict.

Accepted Answer

A) True 
 B)False

Question 6

A learning orientation is:

Accepted Answer

A) an important condition for creativity. 
B) one of four causes of escalation of commitment. 
C) a condition to be avoided in scenario planning. 
D) a personal characteristic of someone who has low creative potential. 
E) the label given to people who learn but are not creative in their learning. 
A) an important condition for creativity. 
B) one of four causes of escalation of commitment. 
C) a condition to be avoided in scenario planning. 
D) a personal characteristic of someone who has low creative potential. 
E) the label given to people who learn but are not creative in their learning.

Question 7

Task significance and autonomy are important conditions for creativity in organizations.

Accepted Answer

A) True 
 B)False

Question 8

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

Accepted Answer

A) True 
 B)False

Question 9

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Accepted Answer

A) implicit favorite. 
B) bounded rationality. 
C) intuition. 
D) nonprogrammed decision making. 
E) prospect theory. 
A) implicit favorite. 
B) bounded rationality. 
C) intuition. 
D) nonprogrammed decision making. 
E) prospect theory.

Question 10

_______ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

Accepted Answer

A) Decision making 
B) Bounded rationality 
C) Divergent thinking 
D) Prospect theory 
E) Scenario planning. 
A) Decision making 
B) Bounded rationality 
C) Divergent thinking 
D) Prospect theory 
E) Scenario planning.

Question 11

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

Accepted Answer

A) True 
 B)False

Question 12

In organizational settings, creativity usually occurs alone rather than with other people.

Accepted Answer

A) True 
 B)False

Question 13

Senior management at Candoo Graphics has numerous administrative and client problems.In the past, the company assigned one person (typically a senior executive or department manager) to solve each problem.Although no one was prevented from discussing these issues with colleagues, most managers believed that they could overcome the challenging assignment without anyone's help.The results were usually adequate, but rarely exceptional and several were disastrous.Senior management is now considering involving employees in these decisions, but are unsure how employee involvement could make a difference.Explain to Candoo's managers how employee involvement potentially results in more effective decisions.

Accepted Answer

The textbook describes three ways that e

Question 14

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

Accepted Answer

A) True 
 B)False

Question 15

What do impromptu storytelling, morphological analysis, and artwork have in common?

Accepted Answer

A) They are forms of cross-pollination. 
B) They increase the risk of bounded rationality. 
C) They are forms of associative play. 
D) They significantly weaken the creative process. 
E) They are mainly used to improve the rational choice process. 
A) They are forms of cross-pollination. 
B) They increase the risk of bounded rationality. 
C) They are forms of associative play. 
D) They significantly weaken the creative process. 
E) They are mainly used to improve the rational choice process.

Question 16

Creative people have a high degree of non-conformity and have less concern about social approval.

Accepted Answer

A) True 
 B)False

Question 17

Decision makers tend to rely on their implicit favorite when:

Accepted Answer

A) they are trying to determine the most appropriate decision style. 
B) they evaluate decision alternatives. 
C) they want to avoid escalation of commitment. 
D) they want to make more creative decisions. 
E) they don't have any alternatives to choose from, yet still want to make a decision. 
A) they are trying to determine the most appropriate decision style. 
B) they evaluate decision alternatives. 
C) they want to avoid escalation of commitment. 
D) they want to make more creative decisions. 
E) they don't have any alternatives to choose from, yet still want to make a decision.

Question 18

As director of new projects, you have just learned that cash flow problems have forced your organization to cut back product-development activities.This means that two of the eight projects currently being developed must be terminated along with the employees working on those projects (about 25 per cent of employees in your unit).You have a good knowledge of these projects as well as the performance and seniority of employees who work in your unit.While some projects clearly have a high chance of success, the long-term potential of a couple of them is unknown.Identify the best level of employee involvement in this situation and describe three factors (contingencies) that support this level of involvement.

Accepted Answer

This question requires students to consi

Question 19

Which of the following is NOT a consequence of post-decisional justification?

Accepted Answer

A) The individual forgets about favorable aspects of the discarded alternatives. 
B) The individual reduces the importance of negative aspects of the selected alternative. 
C) The individual continues to look for alternatives better than the one selected. 
D) The individual looks for more information that further supports the selected alternative. 
E) The individual increases the importance of negative aspects of the discarded alternatives. 
A) The individual forgets about favorable aspects of the discarded alternatives. 
B) The individual reduces the importance of negative aspects of the selected alternative. 
C) The individual continues to look for alternatives better than the one selected. 
D) The individual looks for more information that further supports the selected alternative. 
E) The individual increases the importance of negative aspects of the discarded alternatives.

Question 20

Typically, creative people possess less knowledge and experience on the subject than experts in the field.

Accepted Answer

A) True 
 B)False

Employees probably should not make the decision alone (without the manager's involvement) when:

In what stage of the decision-making process do emotions influence human decision making?

Creativity is related to both the characteristics of creative people and the situation in which they work.

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Two contingencies of employee involvement are decision commitment and risk of conflict.

A learning orientation is:

Task significance and autonomy are important conditions for creativity in organizations.

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

_______ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

In organizational settings, creativity usually occurs alone rather than with other people.

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

What do impromptu storytelling, morphological analysis, and artwork have in common?

Creative people have a high degree of non-conformity and have less concern about social approval.

Decision makers tend to rely on their implicit favorite when:

Which of the following is NOT a consequence of post-decisional justification?

Typically, creative people possess less knowledge and experience on the subject than experts in the field.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Employees probably should not make the decision alone (without the manager's involvement) when:

In what stage of the decision-making process do emotions influence human decision making?

Creativity is related to both the characteristics of creative people and the situation in which they work.

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Two contingencies of employee involvement are decision commitment and risk of conflict.

A learning orientation is:

Task significance and autonomy are important conditions for creativity in organizations.

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

_______ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

In organizational settings, creativity usually occurs alone rather than with other people.

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

What do impromptu storytelling, morphological analysis, and artwork have in common?

Creative people have a high degree of non-conformity and have less concern about social approval.

Decision makers tend to rely on their implicit favorite when:

Which of the following is NOT a consequence of post-decisional justification?

Typically, creative people possess less knowledge and experience on the subject than experts in the field.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters