Exam 3: Perception and Learning in Organizations

Social perception is influenced by three activities in the process of forming and maintaining our social identity: learning, stereotyping, and reinforcement.

Reflecting and experimenting are components of:

Attribution theory mainly explains the selective attention process.

Mental models that give us a rich understanding of one's environment may cause us to screen out or ineffectively organize information in another environment.

Mental models cause us to:

Several junior investment analysts recently hired by a major firm have been placed under the guidance of senior investment analyst Roger Yu.One of the new recruits, Daphne Silberg, is the daughter of a well-known mutual fund executive who retired from the industry a few years ago.Yu has a lot of respect for Silberg's father and has quickly developed the belief that Daphne could be as successful as her father.Based on your knowledge of the self-fulfilling prophecy, explain how Yu's expectations of Daphne might unknowingly turn into a reality.

According to the Johari Window, the hidden area is reduced through disclosure.

Comment on the accuracy of the following statement: We would work more effectively in organizational settings if we could avoid the process of stereotyping.

The process of assigning traits to people based on their membership in a social category refers to:

Which of the following increases the future probability of a desired behavior by removing a negative stimulus after the desired behavior occurs?

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Prejudice and discrimination are most closely tied to which of these concepts?

Social identity theory explains the dynamics of social perception.

The contact hypothesis states that:

Homogenization and differentiation are two activities in the process of forming and maintaining our social identity.

Fundamental attribution error refers to the tendency to attribute the behavior of other people to internal factors more than external factors.

Social identity is a comparative process, and that comparison begins with categorical thinking.

According to the halo effect, a supervisor's initial expectations of you influence your behavior so that you are more likely to act consistently with those expectations.

How might self-serving bias be observed in a corporate annual report?

Organizational learning is not dependent on individual learning since it mostly involves the organization managing its own knowledge-based assets.