Question 1

The _________ area in the Johari Window, refers to information that is known to others but not to you.

Accepted Answer

A) blind 
B) feedback 
C) unknown 
D) hidden 
E) open 
A) blind 
B) feedback 
C) unknown 
D) hidden 
E) open

Question 2

Which of these does NOT illustrate a step in the self-fulfilling prophecy process?

Accepted Answer

A) A supervisor forms expectations about employee. 
B) A supervisor communicates expectations to employee. 
C) Expectations affect supervisor's behavior toward employee. 
D) A supervisor's behavior affects employee's abilities and self-efficacy. 
E) An employee's behavior becomes consistent with supervisor's expectations. 
A) A supervisor forms expectations about employee. 
B) A supervisor communicates expectations to employee. 
C) Expectations affect supervisor's behavior toward employee. 
D) A supervisor's behavior affects employee's abilities and self-efficacy. 
E) An employee's behavior becomes consistent with supervisor's expectations.

Question 3

In the Johari Window, the open area gets smaller when we:

Accepted Answer

A) provide disclosure. 
B) receive feedback from others. 
C) decrease the hidden area. 
D) do all of the above. 
E) None of the above decreases the open area. 
A) provide disclosure. 
B) receive feedback from others. 
C) decrease the hidden area. 
D) do all of the above. 
E) None of the above decreases the open area.

Question 4

The more we interact with someone, the more we rely on stereotypes to understand that individual.

Accepted Answer

A) True 
 B)False

Question 5

The objective of the Johari Window is to:

Accepted Answer

A) improve our awareness of ourselves. 
B) help others to understand the reasons behind our actions. 
C) improve our perceptual process. 
D) do all of the above. 
E) do 'A' and 'C' only. 
A) improve our awareness of ourselves. 
B) help others to understand the reasons behind our actions. 
C) improve our perceptual process. 
D) do all of the above. 
E) do 'A' and 'C' only.

Question 6

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Accepted Answer

A) True 
 B)False

Question 7

Self-reinforcement is a component of:

Accepted Answer

A) social learning theory. 
B) behavior modification. 
C) the Johari Window. 
D) attribution theory. 
E) None of the above. 
A) social learning theory. 
B) behavior modification. 
C) the Johari Window. 
D) attribution theory. 
E) None of the above.

Question 8

According to the fundamental attribution error:

Accepted Answer

A) people seldom make attributions about their own behavior. 
B) the likelihood of making an error attributing the behavior of another person increases with your familiarity of that other person. 
C) we tend to believe that other people have the same beliefs and behaviors that we have. 
D) we tend to believe the behavior of other people is caused more by their motivation and ability than by factors beyond their control. 
E) we tend to believe that colleagues perform their jobs better than we perform our job. 
A) people seldom make attributions about their own behavior. 
B) the likelihood of making an error attributing the behavior of another person increases with your familiarity of that other person. 
C) we tend to believe that other people have the same beliefs and behaviors that we have. 
D) we tend to believe the behavior of other people is caused more by their motivation and ability than by factors beyond their control. 
E) we tend to believe that colleagues perform their jobs better than we perform our job.

Question 9

According to social identity theory, people tend to:

Accepted Answer

A) perceive themselves as members of several groups. 
B) perceive that their own actions are due to the situation, whereas the behaviors of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) do all of the above. 
E) do only 'A' and 'C'. 
A) perceive themselves as members of several groups. 
B) perceive that their own actions are due to the situation, whereas the behaviors of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) do all of the above. 
E) do only 'A' and 'C'.

Question 10

Social perception is influenced by three activities in the process of forming and maintaining our social identity which are:

Accepted Answer

A) attribution, acceptance, and modification. 
B) categorization, homogenization, and differentiation. 
C) perception, personality, and attitude. 
D) fundamental attribution, self-serving attribution, and social identity. 
E) agreeableness, conscientiousness, and openness to experience. 
A) attribution, acceptance, and modification. 
B) categorization, homogenization, and differentiation. 
C) perception, personality, and attitude. 
D) fundamental attribution, self-serving attribution, and social identity. 
E) agreeableness, conscientiousness, and openness to experience.

Question 11

When could the self-fulfilling prophecy improve organizational effectiveness?

Accepted Answer

A) Never; self-fulfilling prophecy is a perceptual bias that always makes organizations less effective. 
B) Whenever and wherever it exists in organizational settings. 
C) When supervisors demonstrate their hope and optimism in each employee's potential. 
D) When supervisors also use stereotyping to determine the employee's potential performance. 
E) Only when supervisors have a self-serving bias. 
A) Never; self-fulfilling prophecy is a perceptual bias that always makes organizations less effective. 
B) Whenever and wherever it exists in organizational settings. 
C) When supervisors demonstrate their hope and optimism in each employee's potential. 
D) When supervisors also use stereotyping to determine the employee's potential performance. 
E) Only when supervisors have a self-serving bias.

Question 12

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

Accepted Answer

A) True 
 B)False

Question 13

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Accepted Answer

A) True 
 B)False

Question 14

Comment on the accuracy of the following statement: Self-fulfilling prophecy can be an effective management practice.

Accepted Answer

The answer to this question is ambivalen

Question 15

The A-B-C model of behavior modification helps us to:

Accepted Answer

A) teach language skills to employees more effectively. 
B) determine which contingency of reinforcement is best in a particular situation. 
C) understand how experiential learning differs from social learning. 
D) determine which schedule of reinforcement is best in a particular situation. 
E) understand how environmental factors influence learning and behavior. 
A) teach language skills to employees more effectively. 
B) determine which contingency of reinforcement is best in a particular situation. 
C) understand how experiential learning differs from social learning. 
D) determine which schedule of reinforcement is best in a particular situation. 
E) understand how environmental factors influence learning and behavior.

Question 16

In the Johari Window, feedback from others helps us to:

Accepted Answer

A) increase our open area by reducing our blind area. 
B) increase our unknown area by reducing our hidden area. 
C) decrease our open area by increasing our amount of disclosure. 
D) increase our open area by reducing our closed area. 
E) increase our open area by reducing our hidden area. 
A) increase our open area by reducing our blind area. 
B) increase our unknown area by reducing our hidden area. 
C) decrease our open area by increasing our amount of disclosure. 
D) increase our open area by reducing our closed area. 
E) increase our open area by reducing our hidden area.

Question 17

Which of the following is an example of punishment?

Accepted Answer

A) The organization takes away some of your paycheck to cover the cost of a machine that you carelessly broke. 
B) Your boss doesn't say anything after you have the highest sales of the month. 
C) Your boss stops complaining about your late arrival at work after you arrive early for several weeks. 
D) After signing a contract with an important client, the company announces its appreciation of your work. 
E) Both 'A' and 'C' are examples of punishment. 
A) The organization takes away some of your paycheck to cover the cost of a machine that you carelessly broke. 
B) Your boss doesn't say anything after you have the highest sales of the month. 
C) Your boss stops complaining about your late arrival at work after you arrive early for several weeks. 
D) After signing a contract with an important client, the company announces its appreciation of your work. 
E) Both 'A' and 'C' are examples of punishment.

Question 18

When people empathize with others, it leads to a higher likelihood of the occurrence of attribution errors.

Accepted Answer

A) True 
 B)False

Question 19

Continuous reinforcement provides the most rapid learning of the targeted behavior.

Accepted Answer

A) True 
 B)False

Question 20

The philosophy of positive organizational behavior states that:

Accepted Answer

A) employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B) employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D) organizational behavior knowledge offers more positive than negative information about how to survive in organizations. 
E) employees process more quickly positive rather than negative information. 
A) employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B) employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D) organizational behavior knowledge offers more positive than negative information about how to survive in organizations. 
E) employees process more quickly positive rather than negative information.

The _________ area in the Johari Window, refers to information that is known to others but not to you.

Which of these does NOT illustrate a step in the self-fulfilling prophecy process?

In the Johari Window, the open area gets smaller when we:

The more we interact with someone, the more we rely on stereotypes to understand that individual.

The objective of the Johari Window is to:

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Self-reinforcement is a component of:

According to the fundamental attribution error:

According to social identity theory, people tend to:

Social perception is influenced by three activities in the process of forming and maintaining our social identity which are:

When could the self-fulfilling prophecy improve organizational effectiveness?

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Comment on the accuracy of the following statement: Self-fulfilling prophecy can be an effective management practice.

The A-B-C model of behavior modification helps us to:

In the Johari Window, feedback from others helps us to:

Which of the following is an example of punishment?

When people empathize with others, it leads to a higher likelihood of the occurrence of attribution errors.

Continuous reinforcement provides the most rapid learning of the targeted behavior.

The philosophy of positive organizational behavior states that:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 3: Perception and Learning in Organizations

The _________ area in the Johari Window, refers to information that is known to others but not to you.

Which of these does NOT illustrate a step in the self-fulfilling prophecy process?

In the Johari Window, the open area gets smaller when we:

The more we interact with someone, the more we rely on stereotypes to understand that individual.

The objective of the Johari Window is to:

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Self-reinforcement is a component of:

According to the fundamental attribution error:

According to social identity theory, people tend to:

Social perception is influenced by three activities in the process of forming and maintaining our social identity which are:

When could the self-fulfilling prophecy improve organizational effectiveness?

Social identity theory explains why we see unique characteristics in everyone else but not in ourselves.

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Comment on the accuracy of the following statement: Self-fulfilling prophecy can be an effective management practice.

The A-B-C model of behavior modification helps us to:

In the Johari Window, feedback from others helps us to:

Which of the following is an example of punishment?

When people empathize with others, it leads to a higher likelihood of the occurrence of attribution errors.

Continuous reinforcement provides the most rapid learning of the targeted behavior.

The philosophy of positive organizational behavior states that:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters