Question 1

The problem with membership and seniority-based rewards is that:

Accepted Answer

A) they discourage people from remaining with the organization. 
B) they are difficult to use in organizational settings. 
C) they do not directly motivate job performance. 
D) All of the answers are correct. 
E) they discourage people from remaining with the organization and they do not directly motivate job performancE. 
A) they discourage people from remaining with the organization. 
B) they are difficult to use in organizational settings. 
C) they do not directly motivate job performance. 
D) All of the answers are correct. 
E) they discourage people from remaining with the organization and they do not directly motivate job performancE.

Question 2

Which of the following is NOT explicitly identified as a component of self-leadership?

Accepted Answer

A) Constructive thought patterns 
B) Self-monitoring 
C) Personal goal setting 
D) Task identity 
E) Designing natural rewards 
A) Constructive thought patterns 
B) Self-monitoring 
C) Personal goal setting 
D) Task identity 
E) Designing natural rewards

Question 3

One problem with linking rewards to job performance is that managers rely on different criteria when estimating employee performance levels.

Accepted Answer

A) True 
 B)False

Question 4

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Accepted Answer

A) True 
 B)False

Question 5

Which of these performance-based rewards tends to create the lowest individual performance-to-outcome expectancy?

Accepted Answer

A) Share options 
B) Individual piece rates 
C) Gainsharing 
D) Individual commissions 
E) Team bonuses 
A) Share options 
B) Individual piece rates 
C) Gainsharing 
D) Individual commissions 
E) Team bonuses

Question 6

A government agency enriched the jobs of customer service assistants (CSAs)by giving them more autonomy and responsibility for clients in a specific geographic area.Previously,CSAs had limited autonomy and would serve clients based on random assignment.Although these changes clearly enriched the jobs,many of the CSAs were neither more motivated nor satisfied after the changes.These negative results likely occurred because:

Accepted Answer

A) job enrichment only works for management employees. 
B) the CSAs may have lacked the skills and knowledge to perform the more challenging work. 
C) job enrichment only works when employees participate in the changes. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) job enrichment only works for management employees. 
B) the CSAs may have lacked the skills and knowledge to perform the more challenging work. 
C) job enrichment only works when employees participate in the changes. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 7

Which of the following practices explicitly includes self-reinforcement?

Accepted Answer

A) Self-leadership 
B) Empowerment 
C) Job rotation 
D) Job enrichment 
E) None of the answers apply. 
A) Self-leadership 
B) Empowerment 
C) Job rotation 
D) Job enrichment 
E) None of the answers apply.

Question 8

Profit-sharing plans give employees the right to purchase shares of the company and eventually get rewarded through dividends from those shares.

Accepted Answer

A) True 
 B)False

Question 9

Work quality tends to increase with:

Accepted Answer

A) job enrichment. 
B) job rotation. 
C) job enlargement. 
D) natural jobs. 
E) All of the answers are correct. 
A) job enrichment. 
B) job rotation. 
C) job enlargement. 
D) natural jobs. 
E) All of the answers are correct.

Question 10

Competency-based rewards pay employees based on their performance results.

Accepted Answer

A) True 
 B)False

Question 11

Job specialization usually reduces the employee's work efficiency.

Accepted Answer

A) True 
 B)False

Question 12

Employees with a high degree of autonomy are more likely to engage in self-leadership.

Accepted Answer

A) True 
 B)False

Question 13

A profit-sharing plan is a performance measurement system that rewards people based on several factors.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is considered an individual incentive?

Accepted Answer

A) Gainsharing plans 
B) Balanced scorecards 
C) Share options 
D) Share ownership 
E) Commissions 
A) Gainsharing plans 
B) Balanced scorecards 
C) Share options 
D) Share ownership 
E) Commissions

Question 15

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an advantage of job specialization?

Accepted Answer

A) The quality of work increases. 
B) Jobs can be mastered quickly. 
C) Employees are more involved with their jobs. 
D) The work is less repetitive. 
E) Task specialization has no clear advantages to the organization. 
A) The quality of work increases. 
B) Jobs can be mastered quickly. 
C) Employees are more involved with their jobs. 
D) The work is less repetitive. 
E) Task specialization has no clear advantages to the organization.

Question 17

Executive dining rooms represent a form of job status reward.

Accepted Answer

A) True 
 B)False

Question 18

A gainsharing plan:

Accepted Answer

A) rewards employees with company stock. 
B) encourages individuals to work independently rather than rely on team members. 
C) rewards employees for the status they have gained in the organization. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) rewards employees with company stock. 
B) encourages individuals to work independently rather than rely on team members. 
C) rewards employees for the status they have gained in the organization. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 19

Job specialization increases work efficiency,but it tends to reduce employee motivation.

Accepted Answer

A) True 
 B)False

Question 20

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Accepted Answer

The statement made by the head of operat

The problem with membership and seniority-based rewards is that:

Which of the following is NOT explicitly identified as a component of self-leadership?

One problem with linking rewards to job performance is that managers rely on different criteria when estimating employee performance levels.

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Which of these performance-based rewards tends to create the lowest individual performance-to-outcome expectancy?

Which of the following practices explicitly includes self-reinforcement?

Profit-sharing plans give employees the right to purchase shares of the company and eventually get rewarded through dividends from those shares.

Work quality tends to increase with:

Competency-based rewards pay employees based on their performance results.

Job specialization usually reduces the employee's work efficiency.

Employees with a high degree of autonomy are more likely to engage in self-leadership.

A profit-sharing plan is a performance measurement system that rewards people based on several factors.

Which of the following is considered an individual incentive?

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Which of the following is an advantage of job specialization?

Executive dining rooms represent a form of job status reward.

A gainsharing plan:

Job specialization increases work efficiency,but it tends to reduce employee motivation.

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

The problem with membership and seniority-based rewards is that:

Which of the following is NOT explicitly identified as a component of self-leadership?

One problem with linking rewards to job performance is that managers rely on different criteria when estimating employee performance levels.

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Which of these performance-based rewards tends to create the lowest individual performance-to-outcome expectancy?

Which of the following practices explicitly includes self-reinforcement?

Profit-sharing plans give employees the right to purchase shares of the company and eventually get rewarded through dividends from those shares.

Work quality tends to increase with:

Competency-based rewards pay employees based on their performance results.

Job specialization usually reduces the employee's work efficiency.

Employees with a high degree of autonomy are more likely to engage in self-leadership.

A profit-sharing plan is a performance measurement system that rewards people based on several factors.

Which of the following is considered an individual incentive?

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Which of the following is an advantage of job specialization?

Executive dining rooms represent a form of job status reward.

A gainsharing plan:

Job specialization increases work efficiency,but it tends to reduce employee motivation.

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters