Question 1

Job enlargement increases an employee's growth needs.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following has the LEAST effect on empowerment?

Accepted Answer

A) Relevant skills and knowledge 
B) Job autonomy 
C) Learning orientation culture 
D) Locus of control 
E) Leaders trust in employees 
A) Relevant skills and knowledge 
B) Job autonomy 
C) Learning orientation culture 
D) Locus of control 
E) Leaders trust in employees

Question 3

NuGlass Ltd.manufactures glass for commercial products.The production process has several interdependent tasks and employees in those tasks need to coordinate their work for maximum efficiency and effectiveness.Management wants each employee to learn several jobs so that the production group can be more flexible.Describe one type of reward system that would best motivate employees to learn several jobs,and identify a potential disadvantage of this reward system.

Accepted Answer

Probably the best type of reward system

Question 4

According to the self-leadership model,positive self-talk:

Accepted Answer

A) should never be practiced on the job. 
B) represents the most important way to monitor our own performance. 
C) occurs when employees are unable to control their own behaviour on the job. 
D) improves self-efficacy and employee motivation. 
E) must occur only after the task has been accomplished. 
A) should never be practiced on the job. 
B) represents the most important way to monitor our own performance. 
C) occurs when employees are unable to control their own behaviour on the job. 
D) improves self-efficacy and employee motivation. 
E) must occur only after the task has been accomplished.

Question 5

__________ occurs when employees experience self-determination,meaning,competence,and impact regarding their role in the organization.

Accepted Answer

A) Positive self-talk 
B) Job specialization 
C) Empowerment 
D) Job rotation 
E) Core job characteristic 
A) Positive self-talk 
B) Job specialization 
C) Empowerment 
D) Job rotation 
E) Core job characteristic

Question 6

Scientific management includes which of the following?

Accepted Answer

A) Assigning employees to fixed hourly wages. 
B) Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C) Combining tasks so employees perform an entire work process from beginning to end. 
D) Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E) All of the answers are correct. 
A) Assigning employees to fixed hourly wages. 
B) Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C) Combining tasks so employees perform an entire work process from beginning to end. 
D) Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E) All of the answers are correct.

Question 7

Studies indicate that constructive thought processes improve individual performance in sports.

Accepted Answer

A) True 
 B)False

Question 8

Most gainsharing plans:

Accepted Answer

A) apply to executives rather than to non-management employees. 
B) rely on the company's share price to measure organizational performance. 
C) operate as an individual incentive. 
D) apply to non-management employees rather than executives and rely on the company's share price to measure organizational performance. 
E) None of the answers apply. 
A) apply to executives rather than to non-management employees. 
B) rely on the company's share price to measure organizational performance. 
C) operate as an individual incentive. 
D) apply to non-management employees rather than executives and rely on the company's share price to measure organizational performance. 
E) None of the answers apply.

Question 9

Which of these statements about self-leadership is FALSE?

Accepted Answer

A) Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership. 
B) Research indicates that self-leadership generally improves employee motivation and performance. 
C) Self-leadership is practiced by people with particular personality characteristics and cannot be learned. 
D) Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task. 
E) Some elements of self-leadership come from sports psychology. 
A) Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership. 
B) Research indicates that self-leadership generally improves employee motivation and performance. 
C) Self-leadership is practiced by people with particular personality characteristics and cannot be learned. 
D) Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task. 
E) Some elements of self-leadership come from sports psychology.

Question 10

Employees at CyberTech perform repetitive jobs that has resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs,but the company wants to make employees more multi-skilled.Which of the following would best help CyberTech to improve this situation?

Accepted Answer

A) Introduce job rotation. 
B) Introduce job specialization. 
C) Introduce a gainsharing plan for all production employees. 
D) Encourage employees to engage in mental imagery. 
E) Introduce job enrichment by having each employee produce the entire product rather than a small part of it. 
A) Introduce job rotation. 
B) Introduce job specialization. 
C) Introduce a gainsharing plan for all production employees. 
D) Encourage employees to engage in mental imagery. 
E) Introduce job enrichment by having each employee produce the entire product rather than a small part of it.

Question 11

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.This city is using:

Accepted Answer

A) a gainsharing plan. 
B) a commission system. 
C) a piece-rate plan. 
D) a share option plan. 
E) None of the answers apply. 
A) a gainsharing plan. 
B) a commission system. 
C) a piece-rate plan. 
D) a share option plan. 
E) None of the answers apply.

Question 12

The level of work quality tends to increase with the level of job specialization.

Accepted Answer

A) True 
 B)False

Question 13

Skill-based pay plans:

Accepted Answer

A) discourage employees from learning new jobs. 
B) create a psychological distance between employees and managers. 
C) discourage poor performers from leaving the organization. 
D) can be expensive because they motivate employees to spend more time learning new jobs. 
E) All of the answers are correct. 
A) discourage employees from learning new jobs. 
B) create a psychological distance between employees and managers. 
C) discourage poor performers from leaving the organization. 
D) can be expensive because they motivate employees to spend more time learning new jobs. 
E) All of the answers are correct.

Question 14

Which of the following is LEAST likely to create an ownership culture?

Accepted Answer

A) Employee stock ownership plans 
B) Commissions 
C) Stock option plans 
D) Gainsharing plans 
E) None of the answers apply. 
A) Employee stock ownership plans 
B) Commissions 
C) Stock option plans 
D) Gainsharing plans 
E) None of the answers apply.

Question 15

Scientific management is most closely associated with:

Accepted Answer

A) self-leadership. 
B) employee motivation. 
C) job specialization. 
D) reward systems. 
E) empowerment. 
A) self-leadership. 
B) employee motivation. 
C) job specialization. 
D) reward systems. 
E) empowerment.

Question 16

Before meeting a new client,a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask.This activity is an example of:

Accepted Answer

A) poor performance. 
B) constructive thought patterns. 
C) rewarding competencies. 
D) job rotation. 
E) empowerment. 
A) poor performance. 
B) constructive thought patterns. 
C) rewarding competencies. 
D) job rotation. 
E) empowerment.

Question 17

Mental imagery is one of the most beneficial outcomes of job enrichment.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following explicitly considers the work unit's cost savings and productivity improvement?

Accepted Answer

A) Profit sharing plans. 
B) Share options. 
C) Gainsharing plans. 
D) Balanced scorecarD. 
E) All of the answers are correct. 
A) Profit sharing plans. 
B) Share options. 
C) Gainsharing plans. 
D) Balanced scorecarD. 
E) All of the answers are correct.

Question 19

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals,and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

Accepted Answer

A) motivate all of NTC's employees to perform their jobs better. 
B) motivate employees whose lower-level needs have not yet been satisfied. 
C) increase job satisfaction among employees who value those conditions. 
D) reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E) cause employees to quit their jobs more than if these special benefits were not provided. 
A) motivate all of NTC's employees to perform their jobs better. 
B) motivate employees whose lower-level needs have not yet been satisfied. 
C) increase job satisfaction among employees who value those conditions. 
D) reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E) cause employees to quit their jobs more than if these special benefits were not provided.

Question 20

How do growth needs relate to the job characteristics model?

Accepted Answer

A) Growth needs are the critical psychological state resulting from skill variety and task identity. 
B) High growth needs are one of the psychological states in the job characteristics model. 
C) Job enrichment might motivate those with high growth needs more than those with low growth needs,but recent studies suggest this relationship is weak,at best. 
D) Growth needs increase with the level of autonomy offered in the job. 
E) Growth needs are not mentioned in the job characteristics model. 
A) Growth needs are the critical psychological state resulting from skill variety and task identity. 
B) High growth needs are one of the psychological states in the job characteristics model. 
C) Job enrichment might motivate those with high growth needs more than those with low growth needs,but recent studies suggest this relationship is weak,at best. 
D) Growth needs increase with the level of autonomy offered in the job. 
E) Growth needs are not mentioned in the job characteristics model.

Job enlargement increases an employee's growth needs.

Which of the following has the LEAST effect on empowerment?

According to the self-leadership model,positive self-talk:

__________ occurs when employees experience self-determination,meaning,competence,and impact regarding their role in the organization.

Scientific management includes which of the following?

Studies indicate that constructive thought processes improve individual performance in sports.

Most gainsharing plans:

Which of these statements about self-leadership is FALSE?

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.This city is using:

The level of work quality tends to increase with the level of job specialization.

Skill-based pay plans:

Which of the following is LEAST likely to create an ownership culture?

Scientific management is most closely associated with:

Before meeting a new client,a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask.This activity is an example of:

Mental imagery is one of the most beneficial outcomes of job enrichment.

Which of the following explicitly considers the work unit's cost savings and productivity improvement?

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals,and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

How do growth needs relate to the job characteristics model?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

Job enlargement increases an employee's growth needs.

Which of the following has the LEAST effect on empowerment?

According to the self-leadership model,positive self-talk:

__________ occurs when employees experience self-determination,meaning,competence,and impact regarding their role in the organization.

Scientific management includes which of the following?

Studies indicate that constructive thought processes improve individual performance in sports.

Most gainsharing plans:

Which of these statements about self-leadership is FALSE?

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.This city is using:

The level of work quality tends to increase with the level of job specialization.

Skill-based pay plans:

Which of the following is LEAST likely to create an ownership culture?

Scientific management is most closely associated with:

Before meeting a new client,a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask.This activity is an example of:

Mental imagery is one of the most beneficial outcomes of job enrichment.

Which of the following explicitly considers the work unit's cost savings and productivity improvement?

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals,and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

How do growth needs relate to the job characteristics model?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters