Exam 13: The Future of Training and Development

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The four change-related problems that need to be addressed before implementation of any new training practice include all except ________

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D

Learning that occurs on the job as needed is termed _________

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A

Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on ____________

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C

Identify the future trends that will affect training.

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The key decision for companies is whether or not to outsource training.

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Training serves an important role in helping organizations achieve sustainability goals.

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The reengineering process involves all of the following steps except:

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Suppose your boss asks you to explain the term reengineering that he has been reading about and to explain the process.How would you respond?

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Which of the following is not a consequence of an increased use of external training suppliers?

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An interaction between two or more people mediated by a computer is called

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Evidence suggests that approximately ____ percent of Fortune 500 companies use benchmarking on a regular basis.

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Suppose your boss says,"This company has been doing training the same way for 25 years.We need to change the way we approach training and development.But how should we go about doing that?" She knows that you've been taking a course in Training and Development,so she asks your advice on a process for implementing new training and development practices.How would you respond?

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36.Reengineering applies only to the administration of training,not to program development.

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Large group interventions together the participants in an off-site setting to discuss problems and opportunities or to plan change.

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One of the myths managers hold regarding training is "training is the responsibility of trainers".

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All of the following except _______ are examples of RID strategies.

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A company that rents out access to software for specific applications is called

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The process of change is based on the interaction among four components of the organization:task,employees,formal organizational arrangements,and informal organization.

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Data-entity relationship diagrams are used in the reengineering process to illustrate the relationship between functions within the company and how well they share data.

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Survey feedback managers or other employees to help them understand and take action to improve specific events that occur at work.

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