Exam 19: Statistical Process Control and Quality Management

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A new machine used in the production of motor mount bolts was put into operation. Five samples of size 100 were randomly selected and the number of defectives in each sample was noted. A new machine used in the production of motor mount bolts was put into operation. Five samples of size 100 were randomly selected and the number of defectives in each sample was noted.   What is the lower control limit (LCL)? What is the lower control limit (LCL)?

(Multiple Choice)
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A new machine is set or calibrated to fill tubes of toothpaste at precisely 6.75 ounces. Then, once the machine is running, a sample of 6 tubes is taken every three hours and weighed with the following results: A new machine is set or calibrated to fill tubes of toothpaste at precisely 6.75 ounces. Then, once the machine is running, a sample of 6 tubes is taken every three hours and weighed with the following results:   What is the value of A<sub>2</sub>, the control limit factor for averages? What is the value of A2, the control limit factor for averages?

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A Pareto chart is designed to show the ____________ that different types of defects occur in a process.

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If a company reports that its quarterly earnings will be between $100 million and $125 million depending on the consumer demand, consumer demand is an example of ________ variation.

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Equipment failure would be an example of ____________ variation.

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The following are examples of attributes: the width of a cracked weld, the length of time that a relay works; the amount of water in a radiator, the diameter of a tire.

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A major distributor buys shoes from a supplier. The distributor randomly samples the shoes to inspect for quality. The distributor's specifications state that a delivery of 100 pairs of shoes will be accepted only if the number of defective pairs of shoes in a sample of 10 pairs is two or less. Based on the sampling plan, what is the probability of accepting the delivery of 100 pairs of shoes if the actual percent defective is 0.05?

(Short Answer)
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A new printing machine is set or calibrated to print 25 copies per minute. On each of four days, the printer's output is measured five times. The data will be used to construct a process control chart to monitor the printing process. The results of the printing process are in the following table. A new printing machine is set or calibrated to print 25 copies per minute. On each of four days, the printer's output is measured five times. The data will be used to construct a process control chart to monitor the printing process. The results of the printing process are in the following table.   What is the value of the lower control limit factor for a range chart? What is the value of the lower control limit factor for a range chart?

(Short Answer)
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A new machine is set or calibrated to fill tubes of toothpaste at precisely 6.75 ounces. Then, once the machine is running, a sample of 6 tubes is taken every three hours and weighed with the following results: A new machine is set or calibrated to fill tubes of toothpaste at precisely 6.75 ounces. Then, once the machine is running, a sample of 6 tubes is taken every three hours and weighed with the following results:   What is the upper control limit (UCL) for the mean? What is the upper control limit (UCL) for the mean?

(Multiple Choice)
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