Question 1

Emotional intelligence helps employees to avoid transforming constructive conflict into relationship conflict.

Accepted Answer

A) True 
 B)False

Question 2

The compromising conflict management style has the highest win-win orientation and should be applied wherever the parties seem to have mutual interests.

Accepted Answer

A) True 
 B)False

Question 3

When negotiators get closer to their time deadline,they have a tendency to make fewer concessions.

Accepted Answer

A) True 
 B)False

Question 4

Two departmental managers are most likely to experience conflict with each other when they _____________ communicate with each other and their two departments have _____________ interdependence.

Accepted Answer

A)  frequently; high 
B)  seldom; low 
C)  seldom; high 
D)  frequently; low 
E)  Communication and interdependence do not affect conflict between departments. 
A)  frequently; high 
B)  seldom; low 
C)  seldom; high 
D)  frequently; low 
E)  Communication and interdependence do not affect conflict between departments.

Emotional intelligence helps employees to avoid transforming constructive conflict into relationship conflict.

The compromising conflict management style has the highest win-win orientation and should be applied wherever the parties seem to have mutual interests.

When negotiators get closer to their time deadline,they have a tendency to make fewer concessions.

Two departmental managers are most likely to experience conflict with each other when they _ communicate with each other and their two departments have _ interdependence.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 11: Understanding and Managing Workplace Conflict

Emotional intelligence helps employees to avoid transforming constructive conflict into relationship conflict.

The compromising conflict management style has the highest win-win orientation and should be applied wherever the parties seem to have mutual interests.

When negotiators get closer to their time deadline,they have a tendency to make fewer concessions.

Two departmental managers are most likely to experience conflict with each other when they _____________ communicate with each other and their two departments have _____________ interdependence.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Two departmental managers are most likely to experience conflict with each other when they _ communicate with each other and their two departments have _ interdependence.