Exam 2: The External and Internal Environments

_____ refers to management of the network of facilities and people that obtain materials from the outside,transform them into products,and distribute the products to customers.

The spreadsheet that Margarita uses gives her a chance to examine different projections,which is a form of _____.

One firm buying another is called a(n)_____.

Venus was a low-cost airline that was functional in the 1980s.Industry analysts state that although Venus was able to provide all the services the customers wanted,it was thrown out of business because of aggressive pricing from larger airline firms.Which of the following aspects of the competitive environment does this scenario illustrate?

Strategic maneuvering is the managing of the network of facilities and people that obtain materials from outside the organization,transform them into products,and distribute them to customers.

Cost is often a major barrier to entry into the marketplace.

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Organizations must acquire a variety of resources in order to produce a product or service of value.These resources may include materials,equipment,financing,or even employees.The sources that provide these various resources are referred to as _____.

Liz,a new manager at a company,has been asked to focus on the competitive environment of the organization.Which of the following is a factor Liz should focus on?

The main difference between a final consumer and an intermediate consumer is that:

Population growth is unrelated to the size and composition of the labor force.

A strong organization culture is one in which everyone understands and believes in the firm's goals,priorities,and practices.

April,a manager in a call center,encourages her employees to solve customers' problems without her approval of the particular situation.In this case,April is trying to empower her employees.

U.S.government policies both impose strategic constraints and provide opportunities for organizations.

Immigration is a factor that significantly influences the U.S.population and labor force.

The stories about Bill Smash and his vision influencing the employees of the organization are all clues to understanding the _____.

When two or more companies work together to manage their external environment,they are using _____.

Environmental _____ refers to the degree of discontinuous change that occurs within the industry.

Laredo Bank & Trust uses the janitorial services of ProKleen,which provides necessary cleaning supplies,personnel training,and maintenance services.The other available janitorial services do not provide maintenance services.In this case,if Laredo decides to terminate ProKleen's services and shift to some other agency,it is likely to create _____.

The culture at Smash Marketing can be best described as a _____ culture.