Question 1

Which of the following statements is true of the IT department areas?

Accepted Answer

A) The help desk department maintains the environmentally controlled areas in which servers and communications equipment are located. 
B) The systems administration department installs, manages, and updates servers. 
C) The enterprise systems and applications department handles backups and archiving. 
D) The operations department provides services to internal and external customers on technology issues. 
A) The help desk department maintains the environmentally controlled areas in which servers and communications equipment are located. 
B) The systems administration department installs, manages, and updates servers. 
C) The enterprise systems and applications department handles backups and archiving. 
D) The operations department provides services to internal and external customers on technology issues.

Question 2

Organizations implement information systems to support and streamline business processes, but never to eliminate them.

Accepted Answer

A) True 
 B)False

Question 3

Why is the IT department often perceived as impenetrable to people from other areas of an organization?

Accepted Answer

Disconnects in communication between IT

Question 4

The risk of privacy breaches in information systems has become greater because ________.

Accepted Answer

A) information systems have become more powerful and interconnected 
B) information systems seldom need to be upgraded 
C) there are no regulations and standards for developing information systems 
D) information systems have become increasingly isolated 
A) information systems have become more powerful and interconnected 
B) information systems seldom need to be upgraded 
C) there are no regulations and standards for developing information systems 
D) information systems have become increasingly isolated

Question 5

Decision making that draws on billions of pieces of aggregated information to reveal important trends and patterns is called ________.

Accepted Answer

A) intuitive decision making 
B) uninformed decision making 
C) unstructured decision making 
D) data-driven decision making 
A) intuitive decision making 
B) uninformed decision making 
C) unstructured decision making 
D) data-driven decision making

Question 6

Which of the following is the reason why speech data is gaining importance in call centers?

Accepted Answer

A) It holds no patterns and therefore requires no analysis. 
B) It can be optimized and stored in lesser storage capacities than text data. 
C) Every individual has the same vocal pattern; therefore, it requires no analysis. 
D) The analysis of the tone of voice and tempo reveals valuable information. 
A) It holds no patterns and therefore requires no analysis. 
B) It can be optimized and stored in lesser storage capacities than text data. 
C) Every individual has the same vocal pattern; therefore, it requires no analysis. 
D) The analysis of the tone of voice and tempo reveals valuable information.

Question 7

Raw facts that are available in different formats and sizes are called ________.

Accepted Answer

A) information 
B) data 
C) insights 
D) knowledge 
A) information 
B) data 
C) insights 
D) knowledge

Question 8

Purple Stones, an interior decorator, has an online store to enable quicker purchase of its products. The website allows users to post reviews of products. This helps other customers evaluate the quality of a product before buying it. Which of the following is illustrated in this scenario?

Accepted Answer

A) competitive advantage 
B) artificial intelligence 
C) user-generated content 
D) economies of scale 
A) competitive advantage 
B) artificial intelligence 
C) user-generated content 
D) economies of scale

Question 9

The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the role of a Chief Privacy Officer in an organization?

Accepted Answer

A) overseeing the use of technology and innovation in the organization 
B) ensuring that private information of customers is protected from natural disasters 
C) helping shape the policies that govern the protection of confidential information 
D) improving the organization's ability to capture, nurture, and disseminate knowledge 
A) overseeing the use of technology and innovation in the organization 
B) ensuring that private information of customers is protected from natural disasters 
C) helping shape the policies that govern the protection of confidential information 
D) improving the organization's ability to capture, nurture, and disseminate knowledge

Question 11

Which of the following statements is true of information systems?

Accepted Answer

A) Information systems are involved in tracking employee payroll, taxes, benefits, and timesheets. 
B) Information systems are inadequate at tracking movable assets, off-site resources, and inventories. 
C) Organizations avoid developing their own information systems to handle their back-office information needs. 
D) Organizations avoid moving information system functions to service providers or outsourcing them. 
A) Information systems are involved in tracking employee payroll, taxes, benefits, and timesheets. 
B) Information systems are inadequate at tracking movable assets, off-site resources, and inventories. 
C) Organizations avoid developing their own information systems to handle their back-office information needs. 
D) Organizations avoid moving information system functions to service providers or outsourcing them.

Question 12

The success of web-based shopping hinges on ________.

Accepted Answer

A) building stronger customer relationships and identifying the unique needs of each customer 
B) building a reputation for exclusivity by offering a limited number and smaller variety of goods 
C) providing goods at prices that are at par or just a little higher than brick-and-mortar stores 
D) reducing security and identification checks and increasing the modes of payment available 
A) building stronger customer relationships and identifying the unique needs of each customer 
B) building a reputation for exclusivity by offering a limited number and smaller variety of goods 
C) providing goods at prices that are at par or just a little higher than brick-and-mortar stores 
D) reducing security and identification checks and increasing the modes of payment available

Question 13

Which of the following questions pertains to maintaining security in an information system?

Accepted Answer

A) Should the IT department add users to a system or hand over the responsibility to concerned departments? 
B) Should the information system be shut down once a month to carry out maintenance tasks? 
C) Should the system administrators log all changes made to the data, irrespective of the employee? 
D) Should an employee be allowed to delete or access data that another employee inputs into the information system? 
A) Should the IT department add users to a system or hand over the responsibility to concerned departments? 
B) Should the information system be shut down once a month to carry out maintenance tasks? 
C) Should the system administrators log all changes made to the data, irrespective of the employee? 
D) Should an employee be allowed to delete or access data that another employee inputs into the information system?

Question 14

Which of the following individuals is responsible for ensuring that a company's confidential information is well-protected?

Accepted Answer

A) the Chief Information Security Officer 
B) the Chief Executive Officer 
C) the Chief Technology Officer 
D) the Chief Knowledge Officer 
A) the Chief Information Security Officer 
B) the Chief Executive Officer 
C) the Chief Technology Officer 
D) the Chief Knowledge Officer

Question 15

Which of the following is an example of amplification effect of information systems?

Accepted Answer

A) Information stored on the Internet can be hacked and stolen by anyone, irrespective of their geographic location. 
B) Data on email services can be hacked leading to privacy breaches and exposing of private communication. 
C) Information on a person's social networking account can easily be distributed to an unintended audience. 
D) Data from email or photo uploads to the Internet can be secured by choosing the appropriate privacy settings. 
A) Information stored on the Internet can be hacked and stolen by anyone, irrespective of their geographic location. 
B) Data on email services can be hacked leading to privacy breaches and exposing of private communication. 
C) Information on a person's social networking account can easily be distributed to an unintended audience. 
D) Data from email or photo uploads to the Internet can be secured by choosing the appropriate privacy settings.

Question 16

________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.

Accepted Answer

A) Drive-by download 
B) Key logging 
C) Pharming 
D) E-discovery 
A) Drive-by download 
B) Key logging 
C) Pharming 
D) E-discovery

Question 17

It is important to appreciate the ethical issues involved in the development and use of information systems because ________.

Accepted Answer

A) the data they contain is vast and personal 
B) the revenue of organizations is closely tied to their use 
C) they are not regulated by any governmental bodies 
D) they can be mass-produced by organizations with limited technical expertise 
A) the data they contain is vast and personal 
B) the revenue of organizations is closely tied to their use 
C) they are not regulated by any governmental bodies 
D) they can be mass-produced by organizations with limited technical expertise

Question 18

Commercially produced information systems are inept at handling back-office information needs.

Accepted Answer

A) True 
 B)False

Question 19

________ is the person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals.

Accepted Answer

A) Chief Information Officer 
B) Chief Finance Officer 
C) Chief Knowledge Officer 
D) Chief Privacy Officer 
A) Chief Information Officer 
B) Chief Finance Officer 
C) Chief Knowledge Officer 
D) Chief Privacy Officer

Question 20

Which of the following statements is true of data, information, and knowledge?

Accepted Answer

A) They blend together and form a continuum. 
B) They are mutually exclusive categories. 
C) They fail to help in understanding how information systems work. 
D) They are diverse terms and may not be used interchangeably. 
A) They blend together and form a continuum. 
B) They are mutually exclusive categories. 
C) They fail to help in understanding how information systems work. 
D) They are diverse terms and may not be used interchangeably.

Which of the following statements is true of the IT department areas?

Organizations implement information systems to support and streamline business processes, but never to eliminate them.

Why is the IT department often perceived as impenetrable to people from other areas of an organization?

The risk of privacy breaches in information systems has become greater because ________.

Decision making that draws on billions of pieces of aggregated information to reveal important trends and patterns is called ________.

Which of the following is the reason why speech data is gaining importance in call centers?

Raw facts that are available in different formats and sizes are called ________.

Purple Stones, an interior decorator, has an online store to enable quicker purchase of its products. The website allows users to post reviews of products. This helps other customers evaluate the quality of a product before buying it. Which of the following is illustrated in this scenario?

The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage.

Which of the following is the role of a Chief Privacy Officer in an organization?

Which of the following statements is true of information systems?

The success of web-based shopping hinges on ________.

Which of the following questions pertains to maintaining security in an information system?

Which of the following individuals is responsible for ensuring that a company's confidential information is well-protected?

Which of the following is an example of amplification effect of information systems?

________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.

It is important to appreciate the ethical issues involved in the development and use of information systems because ________.

Commercially produced information systems are inept at handling back-office information needs.

________ is the person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals.

Which of the following statements is true of data, information, and knowledge?

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating With Technology

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 1: Information Systems and People

Which of the following statements is true of the IT department areas?

Organizations implement information systems to support and streamline business processes, but never to eliminate them.

Why is the IT department often perceived as impenetrable to people from other areas of an organization?

The risk of privacy breaches in information systems has become greater because ________.

Decision making that draws on billions of pieces of aggregated information to reveal important trends and patterns is called ________.

Which of the following is the reason why speech data is gaining importance in call centers?

Raw facts that are available in different formats and sizes are called ________.

Purple Stones, an interior decorator, has an online store to enable quicker purchase of its products. The website allows users to post reviews of products. This helps other customers evaluate the quality of a product before buying it. Which of the following is illustrated in this scenario?

The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage.

Which of the following is the role of a Chief Privacy Officer in an organization?

Which of the following statements is true of information systems?

The success of web-based shopping hinges on ________.

Which of the following questions pertains to maintaining security in an information system?

Which of the following individuals is responsible for ensuring that a company's confidential information is well-protected?

Which of the following is an example of amplification effect of information systems?

________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.

It is important to appreciate the ethical issues involved in the development and use of information systems because ________.

Commercially produced information systems are inept at handling back-office information needs.

________ is the person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals.

Which of the following statements is true of data, information, and knowledge?

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

Information Systems for the Enterprise

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating With Technology

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters