Question 1

Low job involvement and low organizational commitment are:

Accepted Answer

A)  essentially the same thing. 
B)  examples of psychological withdrawal. 
C)  examples of physical withdrawal that are related to job dissatisfaction. 
D)  examples of behavior change. 
E)  examples of physiological withdrawal. 
A)  essentially the same thing. 
B)  examples of psychological withdrawal. 
C)  examples of physical withdrawal that are related to job dissatisfaction. 
D)  examples of behavior change. 
E)  examples of physiological withdrawal.

Question 2

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Accepted Answer

A)  Outplacement counseling 
B)  Employee assistance program 
C)  Benchmarking 
D)  Progressive disciplining programs 
E)  Expatriation 
A)  Outplacement counseling 
B)  Employee assistance program 
C)  Benchmarking 
D)  Progressive disciplining programs 
E)  Expatriation

Question 3

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

Accepted Answer

A)  retentive 
B)  external 
C)  voluntary 
D)  absenteeism 
E)  involuntary 
A)  retentive 
B)  external 
C)  voluntary 
D)  absenteeism 
E)  involuntary

Question 4

When conducting a workplace search,without probable cause,employers can act fairly and minimize the likelihood of a lawsuit by:

Accepted Answer

A)  hushing the company's search policies prior to the search. 
B)  searching employees' workplace without their knowledge. 
C)  using non-company personnel to conduct the search. 
D)  conducting random searches with or without a probable cause. 
E)  justifying that the organization has work rules that provide for searches. 
A)  hushing the company's search policies prior to the search. 
B)  searching employees' workplace without their knowledge. 
C)  using non-company personnel to conduct the search. 
D)  conducting random searches with or without a probable cause. 
E)  justifying that the organization has work rules that provide for searches.

Question 5

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Accepted Answer

A) True 
 B)False

Question 6

Employees can sue employers for wrongful discharge only if the employee was contracted under an employment-at-will.

Accepted Answer

A) True 
 B)False

Question 7

What are the requirements that employers must meet to avoid wrongful discharge?

Accepted Answer

Discipline practices must avoid the char

Question 8

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Accepted Answer

A)  role occupants. 
B)  role managers. 
C)  role set. 
D)  role sitters. 
E)  benchmarkers. 
A)  role occupants. 
B)  role managers. 
C)  role set. 
D)  role sitters. 
E)  benchmarkers.

Question 9

The availability of outplacement counseling while an employee is being encouraged to leave the organization,promotes a sense of fairness on discharge.

Accepted Answer

A) True 
 B)False

Question 10

Write a short note on exit interviews.

Accepted Answer

In spite of surveys and other efforts to

Question 11

The two sets of people in the organization who most affect an individual's job satisfaction are:

Accepted Answer

A)  subordinates and supervisors. 
B)  supervisors and family members. 
C)  co-workers and subordinates. 
D)  supervisors and co-workers. 
E)  supervisors and upper-level managers. 
A)  subordinates and supervisors. 
B)  supervisors and family members. 
C)  co-workers and subordinates. 
D)  supervisors and co-workers. 
E)  supervisors and upper-level managers.

Question 12

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Accepted Answer

A)  employment-at-will. 
B)  outcome fairness. 
C)  procedural justice. 
D)  interactional justice. 
E)  fair representation. 
A)  employment-at-will. 
B)  outcome fairness. 
C)  procedural justice. 
D)  interactional justice. 
E)  fair representation.

Question 13

Historically,if the organization and employee do not have a specific employment contract,the employer or employee may end the employment relationship at any time.This is referred to as the _____ doctrine.

Accepted Answer

A)  force majeure 
B)  laissez faire 
C)  employment-at-will 
D)  due process 
E)  implied in fact 
A)  force majeure 
B)  laissez faire 
C)  employment-at-will 
D)  due process 
E)  implied in fact

Question 14

A perception of _____ is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Accepted Answer

A)  interactional justice 
B)  employee turnover 
C)  sourcing 
D)  summary dismissal 
E)  scalability 
A)  interactional justice 
B)  employee turnover 
C)  sourcing 
D)  summary dismissal 
E)  scalability

Question 15

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

Accepted Answer

A) True 
 B)False

Question 16

The _____ type of alternate dispute resolution works only to the degree that employees trust management and managers who hear complaints listen and are able to act.

Accepted Answer

A)  employee carve-out 
B)  behavioral modeling 
C)  open-door policy 
D)  fair representation 
E)  peer review system 
A)  employee carve-out 
B)  behavioral modeling 
C)  open-door policy 
D)  fair representation 
E)  peer review system

Question 17

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

Accepted Answer

A) True 
 B)False

Question 18

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

Accepted Answer

Job Complexity: Not only can job design

Question 19

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Accepted Answer

A)  Hot-stove rule 
B)  Fair representation 
C)  Progressive discipline 
D)  Benchmarking 
E)  Peer review panel 
A)  Hot-stove rule 
B)  Fair representation 
C)  Progressive discipline 
D)  Benchmarking 
E)  Peer review panel

Question 20

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Accepted Answer

A)  Physical withdrawal 
B)  Psychological job withdrawal 
C)  Job coasting 
D)  Benchmarking 
E)  Whistle-blowing 
A)  Physical withdrawal 
B)  Psychological job withdrawal 
C)  Job coasting 
D)  Benchmarking 
E)  Whistle-blowing

Low job involvement and low organizational commitment are:

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

When conducting a workplace search,without probable cause,employers can act fairly and minimize the likelihood of a lawsuit by:

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Employees can sue employers for wrongful discharge only if the employee was contracted under an employment-at-will.

What are the requirements that employers must meet to avoid wrongful discharge?

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

The availability of outplacement counseling while an employee is being encouraged to leave the organization,promotes a sense of fairness on discharge.

Write a short note on exit interviews.

The two sets of people in the organization who most affect an individual's job satisfaction are:

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Historically,if the organization and employee do not have a specific employment contract,the employer or employee may end the employment relationship at any time.This is referred to as the _____ doctrine.

A perception of _____ is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

The _____ type of alternate dispute resolution works only to the degree that employees trust management and managers who hear complaints listen and are able to act.

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Developing Employees for Future Success

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

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Exam 10: Separating and Retaining Employees

Low job involvement and low organizational commitment are:

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

When conducting a workplace search,without probable cause,employers can act fairly and minimize the likelihood of a lawsuit by:

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Employees can sue employers for wrongful discharge only if the employee was contracted under an employment-at-will.

What are the requirements that employers must meet to avoid wrongful discharge?

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

The availability of outplacement counseling while an employee is being encouraged to leave the organization,promotes a sense of fairness on discharge.

Write a short note on exit interviews.

The two sets of people in the organization who most affect an individual's job satisfaction are:

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Historically,if the organization and employee do not have a specific employment contract,the employer or employee may end the employment relationship at any time.This is referred to as the _____ doctrine.

A perception of _____ is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

The _____ type of alternate dispute resolution works only to the degree that employees trust management and managers who hear complaints listen and are able to act.

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Developing Employees for Future Success

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

Filters