Exam 2: Management Theory: Essential Background for the Successful Manager

Behavioral science relies on data from past sales to determine forecasts regarding human behavior to develop strategic plans and goals.

A pay structure, in which more efficient workers earn higher wages, as suggested by Frederick W. Taylor, is known as a(n) _____ system.

The management of XYZ Manufacturing is implementing a plan to minimize production mistakes by allowing teams that work in each area of the production facility to develop a plan and then monitor their area to ensure the reduction of errors. This is an example of ____.

The contemporary perspective consists of three viewpoints: ____.

When a line cook in a restaurant cooks a raw hamburger to become part of the Super Burger Special, this is an example of a ____.

Evidence-based management is based on the belief that understanding the sound complete truths of conventional managerial wisdom and accepting much of the nonsense that often passes for sound advice can at times help organizations perform better.

Tom, the manager of floral shop, is interested in implementing the principles of administrative management, which involves ____.

When Cheyanne, the manager, was discussing a difficult competitive problem with the owner, she asked, "What management approach do you think will work best in this situation?" Asking this question to determine a solution is utilizing ____.

The 17 basic units of motion, identified by Frank and Lillian Gilbreth, were named _____.

When Mr. Jones, the owner of a local hardware store, asks one of his lawnmower suppliers about the total ability of their product to meet customer needs, he is questioning the quality of that mower.

A computer manufacturer is seeking to cut costs by designing an inventory system that reduces the number of finished products in stock due to overproduction and to set in place a production schedule that better matches customers' orders. This is an example of ____.

After returning home from a trade show, Mr. Jones, the president of a manufacturing company, spoke to his employees in a production meeting about a new approach that should increase their production bonus by improving their performance. To do so, Mr. Jones discussed a goal of "zero defects." This is an example of ____.

To develop a learning organization, managers must build a commitment to learning, work to generate ideas with impact, and work to generalize ideas with impact.

Because there are some positive aspects of bureaucracy, as proposed by Max Weber, Tammy, a restaurant manager, is interested in implementing certain aspects of the bureaucratic approach to management within her restaurant. Like Weber, Tammy feels bureaucracy is a ____.

Behavioral science relies on scientific research for developing theories about human behavior that can be ____.

Supporters of evidence-based management would say there are many really new ideas.

The behavioral viewpoint of management emphasized the importance of encouraging employees to work more efficiently.

Donna, a chef in a fine restaurant, utilizes top-of-the-line equipment as she prepares meals for customers. Donna and her equipment are a(n) ______ in the restaurant's system.

Outputs are the products, services, profits, losses, employee satisfaction or discontent, and the like that are produced by the organization.

Understanding theoretical perspectives of management will help you understand why some practices are still favored, whether for right or wrong reasons.