Question 1

Which of the following is an element of planning?

Accepted Answer

A) encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B) using power, personality, and communication skills to coordinate the activities of people and groups 
C) establishing alliances between different organizations to share resources and produce new goods and services 
D) deciding which goals the organization will pursue and what strategies will achieve those goals 
E) organizing people into departments according to the kinds of job-specific tasks they perform 
A) encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B) using power, personality, and communication skills to coordinate the activities of people and groups 
C) establishing alliances between different organizations to share resources and produce new goods and services 
D) deciding which goals the organization will pursue and what strategies will achieve those goals 
E) organizing people into departments according to the kinds of job-specific tasks they perform

Question 2

What are the different levels of management? Explain the basic responsibilities of each.

Accepted Answer

Organizations normally have three levels

Question 3

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

Accepted Answer

A) True 
 B)False

Question 4

In which of the following managerial tasks do managers select appropriate goals for the organization?

Accepted Answer

A) organizing 
B) leading 
C) planning 
D) controlling 
E) restructuring 
A) organizing 
B) leading 
C) planning 
D) controlling 
E) restructuring

Question 5

Which of the following is a characteristic of first-line managers?

Accepted Answer

A) They are responsible for finding the best way to organize human resources and other organizational assets. 
B) They evaluate whether the organization's goals are appropriate. 
C) They are responsible for daily supervision of the nonmanagerial employees. 
D) They instruct top managers on the suitability of organizational goals. 
E) They develop and fine-tune the skills and know-how of middle managers. 
A) They are responsible for finding the best way to organize human resources and other organizational assets. 
B) They evaluate whether the organization's goals are appropriate. 
C) They are responsible for daily supervision of the nonmanagerial employees. 
D) They instruct top managers on the suitability of organizational goals. 
E) They develop and fine-tune the skills and know-how of middle managers.

Question 6

Craig is a highly effective manager.This implies that he

Accepted Answer

A) is likely to spend lavishly on resources. 
B) is highly compliant. 
C) disfavors employee empowerment. 
D) chooses appropriate goals and then achieves them. 
E) is overly ambitious. 
A) is likely to spend lavishly on resources. 
B) is highly compliant. 
C) disfavors employee empowerment. 
D) chooses appropriate goals and then achieves them. 
E) is overly ambitious.

Question 7

Distinguish between efficiency and effectiveness and explain how they impact the performance of an organization.

Accepted Answer

Efficiency is a measure of how well or h

Question 8

BuzzFeed reorganizes its staff teams every three months to keep the video approach fresh.How does BuzzFeed justify this action?

Accepted Answer

BuzzFeed thrives on developing and contr

Question 9

Marisa informs employees about changes taking place in the external and internal environments.She explains how the changes will affect them and the organization.According to Mintzberg, she is playing the role of a(n)

Accepted Answer

A) entrepreneur. 
B) disseminator. 
C) disturbance handler. 
D) monitor. 
E) liaison. 
A) entrepreneur. 
B) disseminator. 
C) disturbance handler. 
D) monitor. 
E) liaison.

Question 10

_____ is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.

Accepted Answer

A) Empowerment 
B) Competitive advantage 
C) Diversification 
D) Stratification 
E) Innovation 
A) Empowerment 
B) Competitive advantage 
C) Diversification 
D) Stratification 
E) Innovation

Question 11

In an interview with a television channel, the Public Relations manager of KP Oil explained what his company intended to do to tackle the threat to marine life caused by an oil spill in the Pacific Ocean.The oil spill was caused by a tanker ship accident carrying crude oil for the company.According to Mintzberg, the PR manager of KP Oil is playing the role of a

Accepted Answer

A) liaison. 
B) figurehead. 
C) leader. 
D) disseminator. 
E) spokesperson. 
A) liaison. 
B) figurehead. 
C) leader. 
D) disseminator. 
E) spokesperson.

Question 12

Oceania Unlimited Inc.is a tourism agency that offers special holiday packages in the Pacific region.Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of Oceania's islands.Which of the following managers is most likely to meet these requirements?

Accepted Answer

A) Nico, who chooses the right goals to pursue, and spends more than he needs on resources 
B) Karen, who chooses the right goals to pursue, and makes clever use of resources to achieve them 
C) Douglas, who chooses the right goals to pursue and displays an overly rigid approach to planning 
D) Barrie, who chooses unrealistic goals, and tries hard to succeed 
E) Leo, who chooses appropriate goals, but is slow in decision making 
A) Nico, who chooses the right goals to pursue, and spends more than he needs on resources 
B) Karen, who chooses the right goals to pursue, and makes clever use of resources to achieve them 
C) Douglas, who chooses the right goals to pursue and displays an overly rigid approach to planning 
D) Barrie, who chooses unrealistic goals, and tries hard to succeed 
E) Leo, who chooses appropriate goals, but is slow in decision making

Question 13

Instead of trying to get people to visit the BuzzFeed website, Peretti chose to publish content, images, and videos on platforms where people spend the most time.Do you agree with Peretti's actions? Defend your opinion.

Accepted Answer

Peretti made a good decision.He made the

Question 14

A(n) _____ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.

Accepted Answer

A) control group 
B) talent pool 
C) organization 
D) focus group 
E) quality circle 
A) control group 
B) talent pool 
C) organization 
D) focus group 
E) quality circle

Question 15

Jack Sprouts Inc.is a company based in Riverdale that markets canned vegetables.In recent years, Jack Sprouts' business has declined considerably owing to a weak focus on quality.Holding the managers responsible for the declining sales figures, the CEO of Jack Sprouts decided to lay off those who lacked effectiveness and were inefficient.Who among the following is most likely to be laid off by Jack Sprouts' CEO?

Accepted Answer

A) Elise, who is ambitious and favors directional planning 
B) Kerry, who spends lavishly on resources and is averse to taking responsibilities 
C) Juan, who chooses appropriate goals to pursue but does not always succeed due to resource constraints 
D) Margo, who sets high targets for herself and her team, and makes the best use of available resources to meet them 
E) Andy, who plans carefully and only chooses realistic goals to pursue 
A) Elise, who is ambitious and favors directional planning 
B) Kerry, who spends lavishly on resources and is averse to taking responsibilities 
C) Juan, who chooses appropriate goals to pursue but does not always succeed due to resource constraints 
D) Margo, who sets high targets for herself and her team, and makes the best use of available resources to meet them 
E) Andy, who plans carefully and only chooses realistic goals to pursue

Question 16

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

Accepted Answer

Restructuring involves simplifying, shri

Question 17

Managers affect society directly with their decisions regarding the use of resources.

Accepted Answer

A) True 
 B)False

Question 18

A company that specializes in making computer accessories has its managers concentrate on improving the quality of one of their products.The new product is more advanced than those of their competitors, and customers are willing to pay more for the higher quality.By _______, this company outperformed its competitors by producing a product more efficiently and effectively than their competitors.

Accepted Answer

A) creating core competency 
B) building a competitive advantage 
C) restructuring 
D) utilizing management stratification 
E) employing empowerment 
A) creating core competency 
B) building a competitive advantage 
C) restructuring 
D) utilizing management stratification 
E) employing empowerment

Question 19

Which of the following is a consequence of restructuring?

Accepted Answer

A) increase in the size of departments 
B) loss of jobs 
C) increase in hierarchical levels 
D) increase in customer satisfaction 
E) improvement in morale of employees 
A) increase in the size of departments 
B) loss of jobs 
C) increase in hierarchical levels 
D) increase in customer satisfaction 
E) improvement in morale of employees

Question 20

Robert is the product manager at Digital Digs, LLC, a company that manufactures computer accessories.He is known for his effectiveness and efficiency, qualities that are highly regarded in the company where he works.Which of the following can be fittingly inferred with regard to Digital Digs?

Accepted Answer

A) Its products meet consumer needs, but are too expensive for them to buy. 
B) Its products meet consumer needs at a price they can afford. 
C) Its products are high in quality, but customers do not want them. 
D) Its products are low in quality, but they still meet customer needs. 
E) Its products are mostly complex in design and high in quality. 
A) Its products meet consumer needs, but are too expensive for them to buy. 
B) Its products meet consumer needs at a price they can afford. 
C) Its products are high in quality, but customers do not want them. 
D) Its products are low in quality, but they still meet customer needs. 
E) Its products are mostly complex in design and high in quality.

Which of the following is an element of planning?

What are the different levels of management? Explain the basic responsibilities of each.

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

In which of the following managerial tasks do managers select appropriate goals for the organization?

Which of the following is a characteristic of first-line managers?

Craig is a highly effective manager.This implies that he

Distinguish between efficiency and effectiveness and explain how they impact the performance of an organization.

BuzzFeed reorganizes its staff teams every three months to keep the video approach fresh.How does BuzzFeed justify this action?

Marisa informs employees about changes taking place in the external and internal environments.She explains how the changes will affect them and the organization.According to Mintzberg, she is playing the role of a(n)

_____ is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.

Instead of trying to get people to visit the BuzzFeed website, Peretti chose to publish content, images, and videos on platforms where people spend the most time.Do you agree with Peretti's actions? Defend your opinion.

A(n) _____ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

Managers affect society directly with their decisions regarding the use of resources.

Which of the following is a consequence of restructuring?

Robert is the product manager at Digital Digs, LLC, a company that manufactures computer accessories.He is known for his effectiveness and efficiency, qualities that are highly regarded in the company where he works.Which of the following can be fittingly inferred with regard to Digital Digs?

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 1: Managers and Managing

Which of the following is an element of planning?

What are the different levels of management? Explain the basic responsibilities of each.

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

In which of the following managerial tasks do managers select appropriate goals for the organization?

Which of the following is a characteristic of first-line managers?

Craig is a highly effective manager.This implies that he

Distinguish between efficiency and effectiveness and explain how they impact the performance of an organization.

BuzzFeed reorganizes its staff teams every three months to keep the video approach fresh.How does BuzzFeed justify this action?

Marisa informs employees about changes taking place in the external and internal environments.She explains how the changes will affect them and the organization.According to Mintzberg, she is playing the role of a(n)

_____ is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.

Instead of trying to get people to visit the BuzzFeed website, Peretti chose to publish content, images, and videos on platforms where people spend the most time.Do you agree with Peretti's actions? Defend your opinion.

A(n) _____ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

Managers affect society directly with their decisions regarding the use of resources.

Which of the following is a consequence of restructuring?

Robert is the product manager at Digital Digs, LLC, a company that manufactures computer accessories.He is known for his effectiveness and efficiency, qualities that are highly regarded in the company where he works.Which of the following can be fittingly inferred with regard to Digital Digs?

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters