Question 1

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Accepted Answer

A) group activities. 
B) group goals. 
C) need satisfaction. 
D) instrumental benefits. 
E) interpersonal attraction. 
A) group activities. 
B) group goals. 
C) need satisfaction. 
D) instrumental benefits. 
E) interpersonal attraction.

Question 2

Which of the following is a primary factor in distinguishing among different types of groups?

Accepted Answer

A) Size 
B) Type of leader involved 
C) Organizational level 
D) Goal or purpose 
E) None of these. 
A) Size 
B) Type of leader involved 
C) Organizational level 
D) Goal or purpose 
E) None of these.

Question 3

A functional team that experiences success and praise is likely to become more cohesive than a team that fails.

Accepted Answer

A) True 
 B)False

Question 4

When a class is divided into small groups,each group will have the same norms.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following factors tends to increase group cohesiveness?

Accepted Answer

A) Large size 
B) Disagreement on goals 
C) Intragroup competition 
D) Domination by one member 
E) Favorable evaluation 
A) Large size 
B) Disagreement on goals 
C) Intragroup competition 
D) Domination by one member 
E) Favorable evaluation

Question 6

Norming,the final stage of group or team development,is also slow to develop.At this stage,the team really begins to focus on the problem at hand.

Accepted Answer

A) True 
 B)False

Question 7

Which type of conflict occurs when there is conflict between two or more roles?

Accepted Answer

A) Intrarole 
B) Intersender 
C) Intrasender 
D) Interrole 
E) Person-role 
A) Intrarole 
B) Intersender 
C) Intrasender 
D) Interrole 
E) Person-role

Question 8

Sports teams travel together.They compete against other teams.This increases their ____________________.

Accepted Answer

The answer of Sports teams travel together.They compete against other...

Question 9

When the Attorney General's office disagrees with Congress about the need for subpoenas,there is ____________________ conflict.

Accepted Answer

The answer of When the Attorney General's office disagrees with...

Question 10

When your team tells you one thing and your functional boss tells you conflicting information,you will probably experience ____________________ conflict.

Accepted Answer

The answer of When your team tells you one thing...

Question 11

The ___________________________________ is the set of defined roles and interrelationships among those roles that the group members define and accept.

Accepted Answer

The answer of The ___________________________________ is the set of defined...

Question 12

Which of the following technique for resolving conflict is MOST likely to eliminate or reduce the conflict significantly and for a long period of time?

Accepted Answer

A) Confrontation 
B) Compromise 
C) Smoothing 
D) Avoidance 
E) Stimulating 
A) Confrontation 
B) Compromise 
C) Smoothing 
D) Avoidance 
E) Stimulating

Question 13

Ice breakers are designed to move groups through the forming phase quickly.

Accepted Answer

A) True 
 B)False

Question 14

Company A is suing Company B.Discuss the impact this conflict will have on cohesiveness at Company

Accepted Answer

The conflict between Company A and Compa

Question 15

Which of the following combinations of group performance norms and cohesiveness is best from the manager's point of view?

Accepted Answer

A) Low cohesiveness / low norms 
B) Low cohesiveness / high norms 
C) High cohesiveness / low norms 
D) High cohesiveness / high norms 
E) All of these. 
A) Low cohesiveness / low norms 
B) Low cohesiveness / high norms 
C) High cohesiveness / low norms 
D) High cohesiveness / high norms 
E) All of these.

Question 16

All groups will move through the four stages of group development.

Accepted Answer

A) True 
 B)False

Question 17

What is the name given to the cues and messages other members of the group use to let a member know what they expect?

Accepted Answer

A) Expected role 
B) Sent role 
C) Perceived role 
D) Enacted role 
E) Delivered role 
A) Expected role 
B) Sent role 
C) Perceived role 
D) Enacted role 
E) Delivered role

Question 18

Managers and management theorists have traditionally viewed conflict as a problem to be avoided.

Accepted Answer

A) True 
 B)False

Question 19

Wang-kyo has been put in charge of the advertising campaign for a high-sugar,ready-to-eat cereal.He knows that one of the most effective ways to market such a product is to advertise on Saturday morning cartoon shows,but he feels that it is wrong to push high-sugar foods to young children.Wang-kyo is experiencing person-role conflict.

Accepted Answer

A) True 
 B)False

Question 20

How the individual behaves in the group is the ____ role.

Accepted Answer

A) sent 
B) perceived 
C) conflict 
D) expected 
E) enacted 
A) sent 
B) perceived 
C) conflict 
D) expected 
E) enacted

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Which of the following is a primary factor in distinguishing among different types of groups?

A functional team that experiences success and praise is likely to become more cohesive than a team that fails.

When a class is divided into small groups,each group will have the same norms.

Which of the following factors tends to increase group cohesiveness?

Norming,the final stage of group or team development,is also slow to develop.At this stage,the team really begins to focus on the problem at hand.

Which type of conflict occurs when there is conflict between two or more roles?

Sports teams travel together.They compete against other teams.This increases their ____________________.

When the Attorney General's office disagrees with Congress about the need for subpoenas,there is ____________________ conflict.

When your team tells you one thing and your functional boss tells you conflicting information,you will probably experience ____________________ conflict.

The ___________________________________ is the set of defined roles and interrelationships among those roles that the group members define and accept.

Which of the following technique for resolving conflict is MOST likely to eliminate or reduce the conflict significantly and for a long period of time?

Ice breakers are designed to move groups through the forming phase quickly.

Company A is suing Company B.Discuss the impact this conflict will have on cohesiveness at Company

Which of the following combinations of group performance norms and cohesiveness is best from the manager's point of view?

All groups will move through the four stages of group development.

What is the name given to the cues and messages other members of the group use to let a member know what they expect?

Managers and management theorists have traditionally viewed conflict as a problem to be avoided.

How the individual behaves in the group is the ____ role.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 13: Managing Work Groups and Teams

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Which of the following is a primary factor in distinguishing among different types of groups?

A functional team that experiences success and praise is likely to become more cohesive than a team that fails.

When a class is divided into small groups,each group will have the same norms.

Which of the following factors tends to increase group cohesiveness?

Norming,the final stage of group or team development,is also slow to develop.At this stage,the team really begins to focus on the problem at hand.

Which type of conflict occurs when there is conflict between two or more roles?

Sports teams travel together.They compete against other teams.This increases their ____________________.

When the Attorney General's office disagrees with Congress about the need for subpoenas,there is ____________________ conflict.

When your team tells you one thing and your functional boss tells you conflicting information,you will probably experience ____________________ conflict.

The ___________________________________ is the set of defined roles and interrelationships among those roles that the group members define and accept.

Which of the following technique for resolving conflict is MOST likely to eliminate or reduce the conflict significantly and for a long period of time?

Ice breakers are designed to move groups through the forming phase quickly.

Company A is suing Company B.Discuss the impact this conflict will have on cohesiveness at Company

Which of the following combinations of group performance norms and cohesiveness is best from the manager's point of view?

All groups will move through the four stages of group development.

What is the name given to the cues and messages other members of the group use to let a member know what they expect?

Managers and management theorists have traditionally viewed conflict as a problem to be avoided.

How the individual behaves in the group is the ____ role.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters