Question 1

Describe the four layers of diversity, identifying and giving an example of each layer.

Accepted Answer

Diversity represents the multitude of in

Question 2

Josephine was placed on a four-person project team in her management class. The team produces four reports during the term, and each person leads one of these projects. The project Josephine leads earned an A, while the team received Cs on the other three. Josephine believes that the reason her project was successful was because of her leadership abilities, while the reason the other projects were not so good was the inadequate leadership of the other team members. Her beliefs are likely to be reflecting:

Accepted Answer

A)  Negativity bias 
B)  Self-serving bias 
C)  Central tendency 
D)  Halo effect 
E)  Leniency effect 
A)  Negativity bias 
B)  Self-serving bias 
C)  Central tendency 
D)  Halo effect 
E)  Leniency effect

Question 3

The first stage of the perception process is encoding and simplification.

Accepted Answer

A) True 
 B)False

Question 4

A positive diversity climate enhances employees' psychological safety.

Accepted Answer

A) True 
 B)False

Question 5

Gender diversity on boards of directors does not impact firm performance.

Accepted Answer

A) True 
 B)False

Question 6

Knowing about social perception can help managers avoid mistakes.

Accepted Answer

A) True 
 B)False

Question 7

The process that enables us to interpret and understand our surroundings is called:

Accepted Answer

A)  Selection 
B)  Suppression 
C)  Stereotyping 
D)  Perception 
E)  Cognition 
A)  Selection 
B)  Suppression 
C)  Stereotyping 
D)  Perception 
E)  Cognition

Question 8

The steps in the process of stereotype formation and maintenance in order are:

Accepted Answer

A)  Categorization, expectations, inferences, maintenance 
B)  Categorization, inferences, expectations, maintenance 
C)  Expectations, categorization, inferences, maintenance 
D)  Inferences, categorization, expectations, maintenance 
E)  Inferences, expectations, categorization, maintenance 
A)  Categorization, expectations, inferences, maintenance 
B)  Categorization, inferences, expectations, maintenance 
C)  Expectations, categorization, inferences, maintenance 
D)  Inferences, categorization, expectations, maintenance 
E)  Inferences, expectations, categorization, maintenance

Question 9

Stereotypes exist about gender, race, and age, but not about occupation.

Accepted Answer

A) True 
 B)False

Question 10

A person's level of effort is an internal factor in attributions.

Accepted Answer

A) True 
 B)False

Question 11

While perception is a part of the integrative framework for understanding and applying OB, it is a relatively unimportant process.

Accepted Answer

A) True 
 B)False

Question 12

To reduce the effects of implicit cognition, managers should use structured interviews.

Accepted Answer

A) True 
 B)False

Question 13

Among the options for action to address diversity issues that are not preferred are toleration and inclusion.

Accepted Answer

A) True 
 B)False

Question 14

Thoughts or beliefs that are automatically activated from memory without our conscious awareness are called:

Accepted Answer

A)  Attributions 
B)  Implicit cognitions 
C)  Semantic memories 
D)  Schemata 
E)  Salient stimuli 
A)  Attributions 
B)  Implicit cognitions 
C)  Semantic memories 
D)  Schemata 
E)  Salient stimuli

Question 15

Managers must accurately identify and communicate the behavioral characteristics and results they look for in good performance:

Accepted Answer

A)  At the beginning of a review cycle 
B)  In the middle of a review cycle 
C)  At the end of a review cycle 
D)  During the performance review meeting 
E)  At least once a year 
A)  At the beginning of a review cycle 
B)  In the middle of a review cycle 
C)  At the end of a review cycle 
D)  During the performance review meeting 
E)  At least once a year

Question 16

Which of the following is not a technique for managers to reduce the effect of implicit cognitions in hiring?

Accepted Answer

A)  Use structured interviews 
B)  Use multiple interviewers 
C)  Use virtual interviews 
D)  Undergo training to reduce bias 
E)  Rely on stereotypes 
A)  Use structured interviews 
B)  Use multiple interviewers 
C)  Use virtual interviews 
D)  Undergo training to reduce bias 
E)  Rely on stereotypes

Question 17

Subordinates have schemata about good and poor leaders.

Accepted Answer

A) True 
 B)False

Question 18

Perception is a(n) _______ process that enables us to interpret and understand our surroundings.

Accepted Answer

A)  Synthetic 
B)  Cognitive 
C)  Attribution 
D)  Attitudinal 
E)  Planned 
A)  Synthetic 
B)  Cognitive 
C)  Attribution 
D)  Attitudinal 
E)  Planned

Question 19

Kelly found that she was the only woman in her advanced statistics course, which had 30 students. Which of the following best describes Kelly's situation?

Accepted Answer

A)  Her classmates will likely ignore her. 
B)  She will be perceived as a salient stimulus by her classmates and thus receive their attention. 
C)  Her classmates will store information about Kelly in the "event" compartment of long-term memory. 
D)  Her classmates will store information about Kelly in the "semantic" compartment of long-term memory. 
E)  Her instructor will likely commit the recency perceptual error when calculating Kelly's grade. 
A)  Her classmates will likely ignore her. 
B)  She will be perceived as a salient stimulus by her classmates and thus receive their attention. 
C)  Her classmates will store information about Kelly in the "event" compartment of long-term memory. 
D)  Her classmates will store information about Kelly in the "semantic" compartment of long-term memory. 
E)  Her instructor will likely commit the recency perceptual error when calculating Kelly's grade.

Question 20

Josef, a manager, reviews Arturo's performance over the past six months and notes that during February he was late to work five times. He was not late during any other months. Josef is observing:

Accepted Answer

A)  Consensus 
B)  Distinctiveness 
C)  Implicit factors 
D)  Explicit factors 
E)  Consistency 
A)  Consensus 
B)  Distinctiveness 
C)  Implicit factors 
D)  Explicit factors 
E)  Consistency

Describe the four layers of diversity, identifying and giving an example of each layer.

The first stage of the perception process is encoding and simplification.

A positive diversity climate enhances employees' psychological safety.

Gender diversity on boards of directors does not impact firm performance.

Knowing about social perception can help managers avoid mistakes.

The process that enables us to interpret and understand our surroundings is called:

The steps in the process of stereotype formation and maintenance in order are:

Stereotypes exist about gender, race, and age, but not about occupation.

A person's level of effort is an internal factor in attributions.

While perception is a part of the integrative framework for understanding and applying OB, it is a relatively unimportant process.

To reduce the effects of implicit cognition, managers should use structured interviews.

Among the options for action to address diversity issues that are not preferred are toleration and inclusion.

Thoughts or beliefs that are automatically activated from memory without our conscious awareness are called:

Managers must accurately identify and communicate the behavioral characteristics and results they look for in good performance:

Which of the following is not a technique for managers to reduce the effect of implicit cognitions in hiring?

Subordinates have schemata about good and poor leaders.

Perception is a(n) _______ process that enables us to interpret and understand our surroundings.

Kelly found that she was the only woman in her advanced statistics course, which had 30 students. Which of the following best describes Kelly's situation?

Josef, a manager, reviews Arturo's performance over the past six months and notes that during February he was late to work five times. He was not late during any other months. Josef is observing:

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 4: Social Perception and Managing Diversity

Describe the four layers of diversity, identifying and giving an example of each layer.

The first stage of the perception process is encoding and simplification.

A positive diversity climate enhances employees' psychological safety.

Gender diversity on boards of directors does not impact firm performance.

Knowing about social perception can help managers avoid mistakes.

The process that enables us to interpret and understand our surroundings is called:

The steps in the process of stereotype formation and maintenance in order are:

Stereotypes exist about gender, race, and age, but not about occupation.

A person's level of effort is an internal factor in attributions.

While perception is a part of the integrative framework for understanding and applying OB, it is a relatively unimportant process.

To reduce the effects of implicit cognition, managers should use structured interviews.

Among the options for action to address diversity issues that are not preferred are toleration and inclusion.

Thoughts or beliefs that are automatically activated from memory without our conscious awareness are called:

Managers must accurately identify and communicate the behavioral characteristics and results they look for in good performance:

Which of the following is not a technique for managers to reduce the effect of implicit cognitions in hiring?

Subordinates have schemata about good and poor leaders.

Perception is a(n) _______ process that enables us to interpret and understand our surroundings.

Kelly found that she was the only woman in her advanced statistics course, which had 30 students. Which of the following best describes Kelly's situation?

Josef, a manager, reviews Arturo's performance over the past six months and notes that during February he was late to work five times. He was not late during any other months. Josef is observing:

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters