Question 1

Of the following, which is the best action to address any type of diversity issue?

Accepted Answer

A)  Mutual adaptation 
B)  Exclusion 
C)  Denial 
D)  Isolation 
E)  Assimilation 
A)  Mutual adaptation 
B)  Exclusion 
C)  Denial 
D)  Isolation 
E)  Assimilation

Question 2

The self-serving bias states that we tend to:

Accepted Answer

A)  Take more responsibility for failure than success 
B)  Blame others for our failures 
C)  Give credit to others for their successes 
D)  Over-attribute others' behaviors to personal factors 
E)  Take more responsibility for success than failure 
A)  Take more responsibility for failure than success 
B)  Blame others for our failures 
C)  Give credit to others for their successes 
D)  Over-attribute others' behaviors to personal factors 
E)  Take more responsibility for success than failure

Question 3

The categories of memory that social perception involves are:

Accepted Answer

A)  Event, semantic, and person 
B)  Attentive, encoded, and retrievable 
C)  Internal and external 
D)  Implicit and explicit 
E)  Consensus, distinctiveness, and consistency 
A)  Event, semantic, and person 
B)  Attentive, encoded, and retrievable 
C)  Internal and external 
D)  Implicit and explicit 
E)  Consensus, distinctiveness, and consistency

Question 4

Karrin notices immediately that one of the members assigned to her group in her marketing class is a middle-aged man. This is a(n) _______ characteristic.

Accepted Answer

A)  Deep-level 
B)  Surface-level 
C)  Internal 
D)  External 
E)  Attributional 
A)  Deep-level 
B)  Surface-level 
C)  Internal 
D)  External 
E)  Attributional

Question 5

People's stereotypes cannot be influenced by managerial action.

Accepted Answer

A) True 
 B)False

Question 6

One's needs and goals often dictate which stimuli are salient.

Accepted Answer

A) True 
 B)False

Question 7

A _________ represents a person's mental picture or summary of a particular event or type of stimulus.

Accepted Answer

A)  Codification 
B)  Bias 
C)  Memory unit 
D)  Stereotype 
E)  Schema 
A)  Codification 
B)  Bias 
C)  Memory unit 
D)  Stereotype 
E)  Schema

Question 8

Research shows that people tend to find positive information more salient than negative information.

Accepted Answer

A) True 
 B)False

Question 9

Affirmative action can refer to both voluntary and mandatory programs.

Accepted Answer

A) True 
 B)False

Question 10

The negativity bias reflects the tendency to attribute another person's behavior to his or her personal characteristics as opposed to situational factors.

Accepted Answer

A) True 
 B)False

Question 11

To make effective hiring decisions, managers should learn to use their implicit cognitions.

Accepted Answer

A) True 
 B)False

Question 12

Hispanics (or Latinas/os) have a smaller relative hold on managerial and professional jobs within their racial category than do Asians, blacks, and whites, for both women and men.

Accepted Answer

A) True 
 B)False

Question 13

When people make attributions, they observe the dimensions of behavior, which are effort, ability, and task difficulty.

Accepted Answer

A) True 
 B)False

Question 14

People tend to find _______ information more salient than _______. This leads to ______ bias.

Accepted Answer

A)  Negative; positive; attribution 
B)  Positive; negative; attribution 
C)  Negative; positive; negativity 
D)  Positive; negative; self-serving 
E)  Simple; complex; attribution 
A)  Negative; positive; attribution 
B)  Positive; negative; attribution 
C)  Negative; positive; negativity 
D)  Positive; negative; self-serving 
E)  Simple; complex; attribution

Question 15

Identify and describe the stages of social perception, and give an example of each stage from your own experiences.

Accepted Answer

Social perception is a four-stage proces

Question 16

The millennial generation is described as:

Accepted Answer

A)  Patriotic, loyal, and disciplined 
B)  Multitasking, communicate fast and online 
C)  Workaholic, idealistic, competitive 
D)  Entitled, civic-minded, closely involved with parents 
E)  Self-reliant, adaptable, cynical 
A)  Patriotic, loyal, and disciplined 
B)  Multitasking, communicate fast and online 
C)  Workaholic, idealistic, competitive 
D)  Entitled, civic-minded, closely involved with parents 
E)  Self-reliant, adaptable, cynical

Question 17

When people make judgments and decisions, they retrieve information from memory.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not one of the stages of social perception?

Accepted Answer

A)  Storage and retention 
B)  Interpretation and categorization 
C)  Action and decision making 
D)  Attention and comprehension 
E)  Memory 
A)  Storage and retention 
B)  Interpretation and categorization 
C)  Action and decision making 
D)  Attention and comprehension 
E)  Memory

Question 19

John, a mid-level manager, noticed that all his subordinates were filling out their monthly reports incorrectly. He concluded that the report forms were too complicated and needed to be revised. On which type of attributional information is John's decision based?

Accepted Answer

A)  Low consistency 
B)  Low consensus 
C)  High consistency 
D)  Low distinctiveness 
E)  High consensus 
A)  Low consistency 
B)  Low consensus 
C)  High consistency 
D)  Low distinctiveness 
E)  High consensus

Question 20

Camilla, a manager, notes that while Wilhelm's written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

Accepted Answer

A)  Consensus 
B)  Distinctiveness 
C)  Implicit factors 
D)  Explicit factors 
E)  Consistency 
A)  Consensus 
B)  Distinctiveness 
C)  Implicit factors 
D)  Explicit factors 
E)  Consistency

Of the following, which is the best action to address any type of diversity issue?

The self-serving bias states that we tend to:

The categories of memory that social perception involves are:

Karrin notices immediately that one of the members assigned to her group in her marketing class is a middle-aged man. This is a(n) _______ characteristic.

People's stereotypes cannot be influenced by managerial action.

One's needs and goals often dictate which stimuli are salient.

A _________ represents a person's mental picture or summary of a particular event or type of stimulus.

Research shows that people tend to find positive information more salient than negative information.

Affirmative action can refer to both voluntary and mandatory programs.

The negativity bias reflects the tendency to attribute another person's behavior to his or her personal characteristics as opposed to situational factors.

To make effective hiring decisions, managers should learn to use their implicit cognitions.

Hispanics (or Latinas/os) have a smaller relative hold on managerial and professional jobs within their racial category than do Asians, blacks, and whites, for both women and men.

When people make attributions, they observe the dimensions of behavior, which are effort, ability, and task difficulty.

People tend to find ___ information more salient than _. This leads to ____ bias.

Identify and describe the stages of social perception, and give an example of each stage from your own experiences.

The millennial generation is described as:

When people make judgments and decisions, they retrieve information from memory.

Which of the following is not one of the stages of social perception?

John, a mid-level manager, noticed that all his subordinates were filling out their monthly reports incorrectly. He concluded that the report forms were too complicated and needed to be revised. On which type of attributional information is John's decision based?

Camilla, a manager, notes that while Wilhelm's written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 4: Social Perception and Managing Diversity

Of the following, which is the best action to address any type of diversity issue?

The self-serving bias states that we tend to:

The categories of memory that social perception involves are:

Karrin notices immediately that one of the members assigned to her group in her marketing class is a middle-aged man. This is a(n) _______ characteristic.

People's stereotypes cannot be influenced by managerial action.

One's needs and goals often dictate which stimuli are salient.

A _________ represents a person's mental picture or summary of a particular event or type of stimulus.

Research shows that people tend to find positive information more salient than negative information.

Affirmative action can refer to both voluntary and mandatory programs.

The negativity bias reflects the tendency to attribute another person's behavior to his or her personal characteristics as opposed to situational factors.

To make effective hiring decisions, managers should learn to use their implicit cognitions.

Hispanics (or Latinas/os) have a smaller relative hold on managerial and professional jobs within their racial category than do Asians, blacks, and whites, for both women and men.

When people make attributions, they observe the dimensions of behavior, which are effort, ability, and task difficulty.

People tend to find _______ information more salient than _______. This leads to ______ bias.

Identify and describe the stages of social perception, and give an example of each stage from your own experiences.

The millennial generation is described as:

When people make judgments and decisions, they retrieve information from memory.

Which of the following is not one of the stages of social perception?

John, a mid-level manager, noticed that all his subordinates were filling out their monthly reports incorrectly. He concluded that the report forms were too complicated and needed to be revised. On which type of attributional information is John's decision based?

Camilla, a manager, notes that while Wilhelm's written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

People tend to find ___ information more salient than _. This leads to ____ bias.