Question 1

High consistency means that an individual has performed a task the same way as he or she has performed other tasks.

Accepted Answer

A) True 
 B)False

Question 2

In the ________ stage of social perception, individuals call upon memory.

Accepted Answer

A)  Storage and retention 
B)  Encoding and simplification 
C)  Action and decision-making 
D)  Selective attention and comprehension 
E)  Retrieval and response 
A)  Storage and retention 
B)  Encoding and simplification 
C)  Action and decision-making 
D)  Selective attention and comprehension 
E)  Retrieval and response

Question 3

________ is the process of becoming consciously aware of something or someone.

Accepted Answer

A)  Selection 
B)  Attention 
C)  Interpretation 
D)  Cognition 
E)  Retention 
A)  Selection 
B)  Attention 
C)  Interpretation 
D)  Cognition 
E)  Retention

Question 4

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

Accepted Answer

A)  Mutual adaptation 
B)  Building relationships 
C)  Toleration 
D)  Isolation 
E)  Suppression 
A)  Mutual adaptation 
B)  Building relationships 
C)  Toleration 
D)  Isolation 
E)  Suppression

Question 5

Affirmative action plans have been found to negatively affect the women and minorities expected to benefit from them.

Accepted Answer

A) True 
 B)False

Question 6

Why is understanding stereotypes important for managers? What should managers do about stereotypes that their subordinates might hold?

Accepted Answer

Stereotypes influence decision making an

Question 7

The generation described as workaholic, idealistic, competitive, and materialistic is:

Accepted Answer

A)  Traditionalists 
B)  Baby boomers 
C)  Gen Xers 
D)  Millennials 
E)  Gen 2020 
A)  Traditionalists 
B)  Baby boomers 
C)  Gen Xers 
D)  Millennials 
E)  Gen 2020

Question 8

The negativity bias tends to make us notice bad things more than good things.

Accepted Answer

A) True 
 B)False

Question 9

Characteristics that are quickly apparent to interactants are called:

Accepted Answer

A)  Deep-level 
B)  Surface-level 
C)  Internal 
D)  External 
E)  Attributional 
A)  Deep-level 
B)  Surface-level 
C)  Internal 
D)  External 
E)  Attributional

Question 10

________ are suspected or inferred causes of behavior.

Accepted Answer

A)  Implicit cognitions 
B)  Stereotypes 
C)  Causal attributions 
D)  Selectivity biases 
E)  Semantic memories 
A)  Implicit cognitions 
B)  Stereotypes 
C)  Causal attributions 
D)  Selectivity biases 
E)  Semantic memories

Question 11

The first step of the social perception process is:

Accepted Answer

A)  Storage and retention 
B)  Encoding and simplification 
C)  Selective attention and comprehension 
D)  Attribution and inference 
E)  Retrieval and response 
A)  Storage and retention 
B)  Encoding and simplification 
C)  Selective attention and comprehension 
D)  Attribution and inference 
E)  Retrieval and response

Question 12

The use of implicit cognitions:

Accepted Answer

A)  Leads people to make biased decisions 
B)  Causes individuals to form stereotypes 
C)  Influences managers to hire good candidates 
D)  Fosters cultural change 
E)  Is consistent with affirmative action programs 
A)  Leads people to make biased decisions 
B)  Causes individuals to form stereotypes 
C)  Influences managers to hire good candidates 
D)  Fosters cultural change 
E)  Is consistent with affirmative action programs

Question 13

Surface-level characteristics are those that are quickly apparent to other people.

Accepted Answer

A) True 
 B)False

Question 14

Describe what is meant by "managing diversity." What is the business rationale for this?

Accepted Answer

Managing diversity focuses on changing a

Question 15

Stereotypes are used by a perceiver during the retrieval and response stage of the perceptual process.

Accepted Answer

A) True 
 B)False

Question 16

Name and explain at least seven of the barriers to implementing successful diversity programs. Suggest ways that organizations can overcome these barriers.

Accepted Answer

The following is a list of the most comm

Question 17

If a person views a situation as having low consensus, low distinctiveness, and high consistency, he or she is likely to make an attribution of:

Accepted Answer

A)  Internal causes 
B)  External causes 
C)  Self-serving bias 
D)  Fundamental bias 
E)  Nothing; there is not enough information 
A)  Internal causes 
B)  External causes 
C)  Self-serving bias 
D)  Fundamental bias 
E)  Nothing; there is not enough information

Question 18

What are "implicit cognitions"? What are the implications of these for managers?

Accepted Answer

Implicit cognition represents any though

Question 19

A cognitive category represents a person's mental picture or summary of a particular event or type of stimulus.

Accepted Answer

A) True 
 B)False

Question 20

An internal attribution would result when a manager sees a subordinate with low consensus, low distinctiveness, and high consistency.

Accepted Answer

A) True 
 B)False

High consistency means that an individual has performed a task the same way as he or she has performed other tasks.

In the ________ stage of social perception, individuals call upon memory.

________ is the process of becoming consciously aware of something or someone.

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

Affirmative action plans have been found to negatively affect the women and minorities expected to benefit from them.

Why is understanding stereotypes important for managers? What should managers do about stereotypes that their subordinates might hold?

The generation described as workaholic, idealistic, competitive, and materialistic is:

The negativity bias tends to make us notice bad things more than good things.

Characteristics that are quickly apparent to interactants are called:

________ are suspected or inferred causes of behavior.

The first step of the social perception process is:

The use of implicit cognitions:

Surface-level characteristics are those that are quickly apparent to other people.

Describe what is meant by "managing diversity." What is the business rationale for this?

Stereotypes are used by a perceiver during the retrieval and response stage of the perceptual process.

Name and explain at least seven of the barriers to implementing successful diversity programs. Suggest ways that organizations can overcome these barriers.

If a person views a situation as having low consensus, low distinctiveness, and high consistency, he or she is likely to make an attribution of:

What are "implicit cognitions"? What are the implications of these for managers?

A cognitive category represents a person's mental picture or summary of a particular event or type of stimulus.

An internal attribution would result when a manager sees a subordinate with low consensus, low distinctiveness, and high consistency.

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 4: Social Perception and Managing Diversity

High consistency means that an individual has performed a task the same way as he or she has performed other tasks.

In the ________ stage of social perception, individuals call upon memory.

________ is the process of becoming consciously aware of something or someone.

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

Affirmative action plans have been found to negatively affect the women and minorities expected to benefit from them.

Why is understanding stereotypes important for managers? What should managers do about stereotypes that their subordinates might hold?

The generation described as workaholic, idealistic, competitive, and materialistic is:

The negativity bias tends to make us notice bad things more than good things.

Characteristics that are quickly apparent to interactants are called:

________ are suspected or inferred causes of behavior.

The first step of the social perception process is:

The use of implicit cognitions:

Surface-level characteristics are those that are quickly apparent to other people.

Describe what is meant by "managing diversity." What is the business rationale for this?

Stereotypes are used by a perceiver during the retrieval and response stage of the perceptual process.

Name and explain at least seven of the barriers to implementing successful diversity programs. Suggest ways that organizations can overcome these barriers.

If a person views a situation as having low consensus, low distinctiveness, and high consistency, he or she is likely to make an attribution of:

What are "implicit cognitions"? What are the implications of these for managers?

A cognitive category represents a person's mental picture or summary of a particular event or type of stimulus.

An internal attribution would result when a manager sees a subordinate with low consensus, low distinctiveness, and high consistency.

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters