Exam 12: Building and Managing Human Resources

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate. This is known as ________.

The relative position of an organization's pay incentives in comparison with those of other organizations in the same industry employing similar kinds of workers is called pay ________.

What is pay level? What is its impact on an organization?

Negotiations between labor unions and managers to resolve conflicts and disputes about important issues, such as working hours, wages, working conditions, and job security, are known as ________.

Each component of an HRM system influences the others, and all five must fit together. Explain the components of recruitment and selection and training and development.

Explain the importance of reliability and validity of selection tools used by managers of an organization.

In a 360-degree appraisal, a variety of people, beginning with the manager and including peers or coworkers, subordinates, superiors, and sometimes even customers or clients, appraise a manager's performance.

A manager designs a training class that includes key aspects of the work situation and attempts to duplicate the necessary job tasks as closely as possible. This is known as designing a(n) ________.

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance. This is known as ________.

In the United States, the law which requires male and female employees to be paid the same if they perform equal work is ________.

The purpose of training activities within organizations is to teach current employees new skills so they can be better prepared to take on new responsibilities within the organization.

When a manager studies the résumé of a job applicant to determine the work history and education of the applicant, this is known as the process of ________.

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed. This is an example of a ________ test.

A manager requires all job applicants to complete an online questionnaire that claims to tell the manager if each applicant is an extrovert or an introvert. This manager is engaging in the HRM process of ________.

When a manager appraises the performance of an employee by the actual outcomes of the employee's work behaviors, it is called a ________ appraisal.

Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs. Lion is utilizing the screening procedure of ________ tests.

Write a note on the components of performance appraisal and feedback and pay and benefits to the employees.

What does a cafeteria-style benefit plan do?

How do good labor relations contribute to a good working relationship? Explain the importance of maintaining a balance between all of the five components with an example.

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job should be primarily concerned with the ________ of the test.