Question 1

As the group develops, positive feedback typically decreases and negative feedback typically increases.

Accepted Answer

A) True 
 B)False

Question 2

The contingency management framework advocates a hard-and-fast rule about group size.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements regarding sexual harassment is true?

Accepted Answer

A) Men and women experience the same level of sexual harassment in the workplace. 
B) The problem of sexual harassment is no longer an issue in the workplace. 
C) Women typically perceive a broader range of behaviors as sexual harassment than what men perceive. 
D) It is impossible for men and women to work constructively in group settings. 
E) White women typically experience more sexual harassment than women from minority groups. 
A) Men and women experience the same level of sexual harassment in the workplace. 
B) The problem of sexual harassment is no longer an issue in the workplace. 
C) Women typically perceive a broader range of behaviors as sexual harassment than what men perceive. 
D) It is impossible for men and women to work constructively in group settings. 
E) White women typically experience more sexual harassment than women from minority groups.

Question 4

Candor is imperative in any working relationship, but it's especially necessary when there's a social aspect involved.

Accepted Answer

A) True 
 B)False

Question 5

How does a manager decide the optimum size of a work group?

Accepted Answer

The optimum size of the group depends on

Question 6

An organizational function of formal groups is to reduce the individual's anxieties and feelings of insecurity and powerlessness.

Accepted Answer

A) True 
 B)False

Question 7

The opinion seeker/giver clarifies key issues.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following meets the four sociological criteria of a group?

Accepted Answer

A) A crowd on a street watching a parade 
B) An audience in a theatre 
C) People standing in line at the store 
D) People waiting for a bus 
E) A planning committee 
A) A crowd on a street watching a parade 
B) An audience in a theatre 
C) People standing in line at the store 
D) People waiting for a bus 
E) A planning committee

Question 9

Managers can prevent social loafing by holding group members personally accountable for identifiable portions of the group's task.

Accepted Answer

A) True 
 B)False

Question 10

Dave does not agree with the decision that has been made by his group. However, he does not voice his opinion. This is an example of _____ which is a symptom of groupthink.

Accepted Answer

A) invulnerability 
B) self-censorship 
C) illusion of unanimity 
D) inherent morality 
E) mindguards 
A) invulnerability 
B) self-censorship 
C) illusion of unanimity 
D) inherent morality 
E) mindguards

Question 11

The content and delivery of interpersonal feedback among work group or committee members can be used as a gauge of whether the group is developing properly.

Accepted Answer

A) True 
 B)False

Question 12

Peter is part of a newly formed work group. He has been introduced to all the group members, but he still feels like he cannot trust them. The group has not yet chosen a leader, and Peter feels unsure about his exact role within the group. According to Tuckman's five-stage model of group development, which of the following stages is Peter's group currently in?

Accepted Answer

A) Norming 
B) Forming 
C) Storming 
D) Performing 
E) Adjourning 
A) Norming 
B) Forming 
C) Storming 
D) Performing 
E) Adjourning

Question 13

Which of the following is an example of an organizational function of a formal group?

Accepted Answer

A) Reduce anxieties and feelings of insecurity 
B) Satisfy the individual's need for affiliation 
C) Socialize and train newcomers 
D) Give individuals an opportunity to test and share their perceptions of social reality 
E) Provide a problem-solving mechanism for interpersonal problems 
A) Reduce anxieties and feelings of insecurity 
B) Satisfy the individual's need for affiliation 
C) Socialize and train newcomers 
D) Give individuals an opportunity to test and share their perceptions of social reality 
E) Provide a problem-solving mechanism for interpersonal problems

Question 14

As a manager Laurel has established a new work group to tackle a particular project. She has introduced all the members to each other and the group has elected a leader. However, lately Laurel has noticed that some group members are procrastinating on their duties. Two cliques have formed within the group and they are frequently arguing with and challenging the group leader's opinions. Which of the following stages of the group development process is Laurel observing?

Accepted Answer

A) Forming 
B) Storming 
C) Performing 
D) Norming 
E) Adjourning 
A) Forming 
B) Storming 
C) Performing 
D) Norming 
E) Adjourning

Question 15

One way to counteract social loafing is to _____.

Accepted Answer

A) assign only simple tasks to the group 
B) encourage all members to voice objections and doubts 
C) hold individual members accountable for certain identifiable tasks 
D) encourage the usage of social media in the workplace 
E) increase the size of work groups 
A) assign only simple tasks to the group 
B) encourage all members to voice objections and doubts 
C) hold individual members accountable for certain identifiable tasks 
D) encourage the usage of social media in the workplace 
E) increase the size of work groups

Question 16

A supportive, democratic, decentralized, and participative leadership style is most effective early in the group development process.

Accepted Answer

A) True 
 B)False

Question 17

Michelle has recently started a new job as a middle school history teacher. She is relatively certain of what she can expect from her students since she was a high school history teacher last year. This situation is an example of _____ that contributes to the development of a norm.

Accepted Answer

A) a critical event in the group's history 
B) an explicit statement by a supervisor 
C) primacy 
D) a role episode 
E) a carryover behavior 
A) a critical event in the group's history 
B) an explicit statement by a supervisor 
C) primacy 
D) a role episode 
E) a carryover behavior

Question 18

According to Tuckman's five-stage theory of group development, the _____ stage is a time of testing when group members test the leader's policies and assumptions as they try to determine how they fit into the power structure.

Accepted Answer

A) storming 
B) norming 
C) forming 
D) adjourning 
E) performing 
A) storming 
B) norming 
C) forming 
D) adjourning 
E) performing

Question 19

Jill recently started working as a management trainee at the human resources department of a large government organization. She read the job description and attended the orientation for new employees, but she's still not really sure what her job responsibilities are. Jill is experiencing _____.

Accepted Answer

A) social loafing 
B) role overload 
C) role ambiguity 
D) role conflict 
E) role exchange 
A) social loafing 
B) role overload 
C) role ambiguity 
D) role conflict 
E) role exchange

Question 20

A formal group is formed by the organization to help accomplish organizational goals.

Accepted Answer

A) True 
 B)False

As the group develops, positive feedback typically decreases and negative feedback typically increases.

The contingency management framework advocates a hard-and-fast rule about group size.

Which of the following statements regarding sexual harassment is true?

Candor is imperative in any working relationship, but it's especially necessary when there's a social aspect involved.

How does a manager decide the optimum size of a work group?

An organizational function of formal groups is to reduce the individual's anxieties and feelings of insecurity and powerlessness.

The opinion seeker/giver clarifies key issues.

Which of the following meets the four sociological criteria of a group?

Managers can prevent social loafing by holding group members personally accountable for identifiable portions of the group's task.

Dave does not agree with the decision that has been made by his group. However, he does not voice his opinion. This is an example of _____ which is a symptom of groupthink.

The content and delivery of interpersonal feedback among work group or committee members can be used as a gauge of whether the group is developing properly.

Which of the following is an example of an organizational function of a formal group?

One way to counteract social loafing is to _____.

A supportive, democratic, decentralized, and participative leadership style is most effective early in the group development process.

Michelle has recently started a new job as a middle school history teacher. She is relatively certain of what she can expect from her students since she was a high school history teacher last year. This situation is an example of _____ that contributes to the development of a norm.

According to Tuckman's five-stage theory of group development, the _____ stage is a time of testing when group members test the leader's policies and assumptions as they try to determine how they fit into the power structure.

Jill recently started working as a management trainee at the human resources department of a large government organization. She read the job description and attended the orientation for new employees, but she's still not really sure what her job responsibilities are. Jill is experiencing _____.

A formal group is formed by the organization to help accomplish organizational goals.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 10: Group Dynamics

As the group develops, positive feedback typically decreases and negative feedback typically increases.

The contingency management framework advocates a hard-and-fast rule about group size.

Which of the following statements regarding sexual harassment is true?

Candor is imperative in any working relationship, but it's especially necessary when there's a social aspect involved.

How does a manager decide the optimum size of a work group?

An organizational function of formal groups is to reduce the individual's anxieties and feelings of insecurity and powerlessness.

The opinion seeker/giver clarifies key issues.

Which of the following meets the four sociological criteria of a group?

Managers can prevent social loafing by holding group members personally accountable for identifiable portions of the group's task.

Dave does not agree with the decision that has been made by his group. However, he does not voice his opinion. This is an example of _____ which is a symptom of groupthink.

The content and delivery of interpersonal feedback among work group or committee members can be used as a gauge of whether the group is developing properly.

Which of the following is an example of an organizational function of a formal group?

One way to counteract social loafing is to _____.

A supportive, democratic, decentralized, and participative leadership style is most effective early in the group development process.

Michelle has recently started a new job as a middle school history teacher. She is relatively certain of what she can expect from her students since she was a high school history teacher last year. This situation is an example of _____ that contributes to the development of a norm.

According to Tuckman's five-stage theory of group development, the _____ stage is a time of testing when group members test the leader's policies and assumptions as they try to determine how they fit into the power structure.

Jill recently started working as a management trainee at the human resources department of a large government organization. She read the job description and attended the orientation for new employees, but she's still not really sure what her job responsibilities are. Jill is experiencing _____.

A formal group is formed by the organization to help accomplish organizational goals.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters