Exam 10: Group Dynamics

Roles are more encompassing than norms.

De-norming, de-storming, and de-forming are all observed stages of group decay.

According to Tuckman's five-stage theory of group development, in the _____ stage, questions about authority and power are resolved through unemotional, matter-of-fact group discussion.

According to the group decay process, during the _____ stage the work group falls apart as subgroups battle for control.

At the first group meeting, Brandon, who is the manager and group leader, severely berates a latecomer. As a result, all the group members perceive Brandon to be a tough, no-nonsense boss who does not tolerate people coming late to work. In all the subsequent group meetings, all the members are always on time. This is an example of _____, and it contributes to the evolution of group norms.

Which of the following is true about groupthink?

Sex-stereotyped jokes are examples of _____.

The maintenance role of the _____ involves helping resolve conflict by meeting others half way.

The credibility of peer feedback typically increases as the group develops.

Sex-stereotypes jokes are examples of sexual propositions.

According to Tuckman's five-stage theory of group development, _____ (the last stage of the group development process) occurs when the work is done and it is time to move on to other things.

_____ is an attitude, opinion, feeling, or action that is shared by two or more people and guides their behavior.

As part of a work group, Bob main job is to resolve conflicts between other group members. Whenever there is an argument, he tries to figure out a solution that benefits both parties, or he quickly defuses the tension with some jokes. Which of the following roles is Bob performing within his work group?

Interpersonal feedback typically becomes more specific as the group develops.

A group member who says, "The key issue here is performance," is functioning in a maintenance role.

Kelly is a full-time student at the university. To pay her tuition she works as a waitress at a bar every night after class. Her friends are constantly complaining that she has no time for them, but Kelly feels that there are simply not enough hours in the day to do all that is expected of her. Kelly is experiencing _____.

_____ occurs when the focal person doesn't know what's expected of him or her.

Modern managers need a solid understanding of groups and group processes to both avoid their pitfalls and tap their vast potential.

Obscene gestures not directed at target are examples of sexual propositions.

A social networking site is a web site that provides a virtual community for people interested in a particular subject or just to "hang out" together.