Question 1

Among the Big Five personality dimensions, _____ had the strongest positive correlation with job performance.

Accepted Answer

A) extraversion 
B) agreeableness 
C) conscientiousness 
D) emotional stability 
E) openness to experience 
A) extraversion 
B) agreeableness 
C) conscientiousness 
D) emotional stability 
E) openness to experience

Question 2

Jennifer and Michelle are good friends who have been working at the same department store for the past two years. One day, Jennifer came to work in a foul mood. She was rude with the other employees, and even snapped at a few customers. Seeing Jennifer, Michelle's mood started to turn sour as well. Which of the following explains Michelle's change in mood?

Accepted Answer

A) Emotional labor 
B) Emotional intelligence 
C) Emotional self-management 
D) Emotional self-awareness 
E) Emotional contagion 
A) Emotional labor 
B) Emotional intelligence 
C) Emotional self-management 
D) Emotional self-awareness 
E) Emotional contagion

Question 3

People with an external locus of control tend to attribute positive outcomes, such as getting a passing grade on an exam, to their own abilities.

Accepted Answer

A) True 
 B)False

Question 4

Distinguish between self-esteem and self-efficacy.

Accepted Answer

Self-esteem is a belief about one's own

Question 5

The negative end of the agreeableness scale is labeled neuroticism.

Accepted Answer

A) True 
 B)False

Question 6

Inspirational leadership, influence, conflict management and teamwork/collaboration are all elements of _____.

Accepted Answer

A) self-awareness 
B) self-management 
C) social awareness 
D) relationship management 
E) personal competence 
A) self-awareness 
B) self-management 
C) social awareness 
D) relationship management 
E) personal competence

Question 7

_____ is the view the individual has of himself or herself as a physical, social, and spiritual or moral being.

Accepted Answer

A) Self-concept 
B) Self-introspection 
C) Self-conscientiousness 
D) Cognition 
E) Personality 
A) Self-concept 
B) Self-introspection 
C) Self-conscientiousness 
D) Cognition 
E) Personality

Question 8

According to Howard Gardner's theory of multiple intelligences (MI) that there are three types of intelligence.

Accepted Answer

A) True 
 B)False

Question 9

In individualistic cultures people are socialized to "fit into the community and to do their duty." Thus, how an individualist feels about him- or herself is less relevant to life-satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

People with proactive personalities are valuable human capital.

Accepted Answer

A) True 
 B)False

Question 11

According to psychologists there is a distinction between felt and displayed emotions.

Accepted Answer

A) True 
 B)False

Question 12

One of the risks of high self-monitoring is that one can turn into someone who is widely perceived as insincere, dishonest, phony, and untrustworthy.

Accepted Answer

A) True 
 B)False

Question 13

_____ represent(s) an individual's capacity for constructive thinking, reasoning, and problem solving.

Accepted Answer

A) Effort 
B) Values 
C) Skill 
D) Attitudes 
E) Intelligence 
A) Effort 
B) Values 
C) Skill 
D) Attitudes 
E) Intelligence

Question 14

The severely debilitating belief that one has no control over one's environment is called self-efficacy.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is true about self-monitoring?

Accepted Answer

A) Low self-monitors are more likely to acquire a mentor than high self-monitors. 
B) High self-monitors are more successful in their careers than low self-monitors. 
C) Low self-monitoring individuals are more likely to achieve career success than high-monitoring individuals. 
D) Self-monitoring is an either-or proposition rather than a matter of degree. 
E) Low self-monitors are often perceived as insincere, phony, and untrustworthy. 
A) Low self-monitors are more likely to acquire a mentor than high self-monitors. 
B) High self-monitors are more successful in their careers than low self-monitors. 
C) Low self-monitoring individuals are more likely to achieve career success than high-monitoring individuals. 
D) Self-monitoring is an either-or proposition rather than a matter of degree. 
E) Low self-monitors are often perceived as insincere, phony, and untrustworthy.

Question 16

According to research on emotional intelligence, empathy, organizational awareness and service are all elements of _____.

Accepted Answer

A) self-awareness 
B) self-management 
C) social awareness 
D) relationship management 
E) personal competence 
A) self-awareness 
B) self-management 
C) social awareness 
D) relationship management 
E) personal competence

Question 17

_____ intelligence is the potential to recognize and use patterns.

Accepted Answer

A) Logical-mathematical 
B) Musical 
C) Spatial 
D) Bodily-kinesthetic 
E) Naturalist 
A) Logical-mathematical 
B) Musical 
C) Spatial 
D) Bodily-kinesthetic 
E) Naturalist

Question 18

Emotional behavior seldom affects day-to-day organizational life.

Accepted Answer

A) True 
 B)False

Question 19

Prior experience, watching successful behavior models, persuasion and encouragement from others, and assessment of physical and emotional states all lead to _____.

Accepted Answer

A) decrease in organizational identification 
B) low self-monitoring behavior 
C) decrease in self-esteem 
D) increase in self-efficacy 
E) development of an external locus of control 
A) decrease in organizational identification 
B) low self-monitoring behavior 
C) decrease in self-esteem 
D) increase in self-efficacy 
E) development of an external locus of control

Question 20

The proactive personality dimension is the most frequently studied of the Big Five personality dimensions.

Accepted Answer

A) True 
 B)False

Among the Big Five personality dimensions, _____ had the strongest positive correlation with job performance.

People with an external locus of control tend to attribute positive outcomes, such as getting a passing grade on an exam, to their own abilities.

Distinguish between self-esteem and self-efficacy.

The negative end of the agreeableness scale is labeled neuroticism.

Inspirational leadership, influence, conflict management and teamwork/collaboration are all elements of _____.

_____ is the view the individual has of himself or herself as a physical, social, and spiritual or moral being.

According to Howard Gardner's theory of multiple intelligences (MI) that there are three types of intelligence.

In individualistic cultures people are socialized to "fit into the community and to do their duty." Thus, how an individualist feels about him- or herself is less relevant to life-satisfaction.

People with proactive personalities are valuable human capital.

According to psychologists there is a distinction between felt and displayed emotions.

One of the risks of high self-monitoring is that one can turn into someone who is widely perceived as insincere, dishonest, phony, and untrustworthy.

_____ represent(s) an individual's capacity for constructive thinking, reasoning, and problem solving.

The severely debilitating belief that one has no control over one's environment is called self-efficacy.

Which of the following is true about self-monitoring?

According to research on emotional intelligence, empathy, organizational awareness and service are all elements of _____.

_____ intelligence is the potential to recognize and use patterns.

Emotional behavior seldom affects day-to-day organizational life.

Prior experience, watching successful behavior models, persuasion and encouragement from others, and assessment of physical and emotional states all lead to _____.

The proactive personality dimension is the most frequently studied of the Big Five personality dimensions.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 5: Key Individual Differences and the Road to Success

Among the Big Five personality dimensions, _____ had the strongest positive correlation with job performance.

People with an external locus of control tend to attribute positive outcomes, such as getting a passing grade on an exam, to their own abilities.

Distinguish between self-esteem and self-efficacy.

The negative end of the agreeableness scale is labeled neuroticism.

Inspirational leadership, influence, conflict management and teamwork/collaboration are all elements of _____.

_____ is the view the individual has of himself or herself as a physical, social, and spiritual or moral being.

According to Howard Gardner's theory of multiple intelligences (MI) that there are three types of intelligence.

In individualistic cultures people are socialized to "fit into the community and to do their duty." Thus, how an individualist feels about him- or herself is less relevant to life-satisfaction.

People with proactive personalities are valuable human capital.

According to psychologists there is a distinction between felt and displayed emotions.

One of the risks of high self-monitoring is that one can turn into someone who is widely perceived as insincere, dishonest, phony, and untrustworthy.

_____ represent(s) an individual's capacity for constructive thinking, reasoning, and problem solving.

The severely debilitating belief that one has no control over one's environment is called self-efficacy.

Which of the following is true about self-monitoring?

According to research on emotional intelligence, empathy, organizational awareness and service are all elements of _____.

_____ intelligence is the potential to recognize and use patterns.

Emotional behavior seldom affects day-to-day organizational life.

Prior experience, watching successful behavior models, persuasion and encouragement from others, and assessment of physical and emotional states all lead to _____.

The proactive personality dimension is the most frequently studied of the Big Five personality dimensions.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters