Exam 12: Building and Managing Human Resources

A large publishing company contracts with a freelance writer for the task of copyediting a new manuscript,instead of hiring a full-time copyeditor.This is an example of:

Low wages give an organization a cost advantage and help ensure that an organization is going to be able to recruit,select,and retain high performers.

Managers can use a variety of selection tools to weed out and sort job applicants in order to appraise their potential for being good performers on a job.Briefly discuss the different types of paper-and-pencil tests and physical ability tests.

The Act that made it legal for workers to organize into unions was the:

When a manager studies the résumé of a job applicant to determine the work history and education of the applicant,this is known as the process of:

Which of the following is the MOST likely reason that unions exist?

In a simulation,key aspects of the work situation and job tasks are duplicated as closely as possible in an artificial setting.

What is pay level? What is its impact on an organization?

Feedback from a performance appraisal system can serve a developmental purpose for managers.

Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs.What type of screening procedure is being used?

The NLRB conducts certification elections,which are held among the employees of an organization,to determine whether they want a union to represent their interests.

Which of the following is NOT a tool that managers use in the selection process?

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate.This is known as:

The process by which managers decide on the relative qualifications of job applicants for a particular job opening is known as the recruitment process.

After creating training and development programs,managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Peers are the most common appraisers of performance.

A manager interviews a series of job applicants and asks each applicant whatever he feels like asking without trying to ask all of the applicants the same questions.This is known as a(n):

The process by which a manager shares performance information with a subordinate and develops a plan for the future development of that subordinate is known as:

A summary of the knowledge,skills,and abilities that are needed to perform a specific job is known as a:

Steffie has requested for a week's leave to be with her mother who is very ill.Her manager refuses to grant her the leave even though Steffie is aware that this would result in a loss of pay and she is agreeable to it.Which of the following would the employer be violating if he does not grant Steffie leave?