Question 1

Consensus takes time but usually results in speedy implementation of ideas.

Accepted Answer

A) True 
 B)False

Question 2

A purpose of paraphrasing is to be sure that one has heard the critic accurately.

Accepted Answer

A) True 
 B)False

Question 3

Kevin Harvey,a sales manager at Williamson Bank,attended a team meeting where he asked members how they felt about their performances and whether they felt that their monthly sales targets were unrealistic.What team role is Harvey playing? State other such team roles that build team loyalty and smooth functioning of teams.

Accepted Answer

Harvey is checking feelings by asking te

Question 4

Donald Stewart is leading a team of 20 people on a "Campaign against Illegal Logging." Though the campaign is doing well and has been progressing as per schedule,Stewart notices a conflict between the communications manager and public relations manager at the meeting.Which of the following should he do to best help manage the conflict?

Accepted Answer

A)  Discuss the problem with them at the upcoming meeting next month 
B)  Ignore the problem because conflicts are natural when people work together 
C)  Discuss the problem with them immediately instead of putting it off 
D)  Realize that team members are responsible for each others' happiness 
E)  Create ambiguous rules which offer flexibility during work and avoid conflict 
A)  Discuss the problem with them at the upcoming meeting next month 
B)  Ignore the problem because conflicts are natural when people work together 
C)  Discuss the problem with them immediately instead of putting it off 
D)  Realize that team members are responsible for each others' happiness 
E)  Create ambiguous rules which offer flexibility during work and avoid conflict

Question 5

Which of the following is true of the voting process?

Accepted Answer

A)  It is a short and quick process. 
B)  It ensures people in the minority are content. 
C)  It makes all participants committed to the plan. 
D)  It takes a long time to arrive at a consensus. 
E)  It leaves people in the majority dissatisfied. 
A)  It is a short and quick process. 
B)  It ensures people in the minority are content. 
C)  It makes all participants committed to the plan. 
D)  It takes a long time to arrive at a consensus. 
E)  It leaves people in the majority dissatisfied.

Question 6

_____ is the longest phase during which most of a team's work is undertaken.

Accepted Answer

A)  Aggregation 
B)  Formalization 
C)  Formation 
D)  Coordination 
E)  Finalization 
A)  Aggregation 
B)  Formalization 
C)  Formation 
D)  Coordination 
E)  Finalization

Question 7

In the phase of formalization,the group finalizes its work.

Accepted Answer

A) True 
 B)False

Question 8

Dot planning offers a way for large teams to choose priorities quickly.

Accepted Answer

A) True 
 B)False

Question 9

What are the key steps used in conflict resolution? Explain.

Accepted Answer

Dealing successfully with conflict requi

Question 10

Disagreeing with everything that is proposed is a positive role and helps in arriving at better solutions.

Accepted Answer

A) True 
 B)False

Question 11

What are the characteristics of successful student teams? Explain.

Accepted Answer

Successful teams assign specific tasks,s

Question 12

Which of the following is true of 360-degree feedback?

Accepted Answer

A)  It involves assessment exclusively from issue experts and senior management. 
B)  It comprises of feedback only from individuals external to an organization. 
C)  It is useful especially when employees have a pessimistic view toward feedback. 
D)  It involves feedback from everyone who is in touch with an employee's work. 
E)  It is more effective when criticism is negative and needs to improve quality standards. 
A)  It involves assessment exclusively from issue experts and senior management. 
B)  It comprises of feedback only from individuals external to an organization. 
C)  It is useful especially when employees have a pessimistic view toward feedback. 
D)  It involves feedback from everyone who is in touch with an employee's work. 
E)  It is more effective when criticism is negative and needs to improve quality standards.

Question 13

Informational dimensions focus primarily on promoting friendliness,cooperation,and team loyalty.

Accepted Answer

A) True 
 B)False

Question 14

List out some negative roles and actions that hurt a team's product and process.

Accepted Answer

Negative roles and actions that hurt a t

Consensus takes time but usually results in speedy implementation of ideas.

A purpose of paraphrasing is to be sure that one has heard the critic accurately.

Which of the following is true of the voting process?

_____ is the longest phase during which most of a team's work is undertaken.

In the phase of formalization,the group finalizes its work.

Dot planning offers a way for large teams to choose priorities quickly.

What are the key steps used in conflict resolution? Explain.

Disagreeing with everything that is proposed is a positive role and helps in arriving at better solutions.

What are the characteristics of successful student teams? Explain.

Which of the following is true of 360-degree feedback?

Informational dimensions focus primarily on promoting friendliness,cooperation,and team loyalty.

List out some negative roles and actions that hurt a team's product and process.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Building Goodwill

Navigating the Business Communication Environment

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Building Resumes

Writing Job Application Letters

Interviewing, writing Follow-Up Messages, and Succeeding in the Job

Planning and Researching Proposals and Reports

Creating Visuals and Data Displays

Writing Proposals and Progress Reports

Analysing Information and Writing Reports

Making Oral Presentations

Filters

Exam 8: Working and Writing in Teams

Consensus takes time but usually results in speedy implementation of ideas.

A purpose of paraphrasing is to be sure that one has heard the critic accurately.

Which of the following is true of the voting process?

_____ is the longest phase during which most of a team's work is undertaken.

In the phase of formalization,the group finalizes its work.

Dot planning offers a way for large teams to choose priorities quickly.

What are the key steps used in conflict resolution? Explain.

Disagreeing with everything that is proposed is a positive role and helps in arriving at better solutions.

What are the characteristics of successful student teams? Explain.

Which of the following is true of 360-degree feedback?

Informational dimensions focus primarily on promoting friendliness,cooperation,and team loyalty.

List out some negative roles and actions that hurt a team's product and process.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Building Goodwill

Navigating the Business Communication Environment

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Building Resumes

Writing Job Application Letters

Interviewing, writing Follow-Up Messages, and Succeeding in the Job

Planning and Researching Proposals and Reports

Creating Visuals and Data Displays

Writing Proposals and Progress Reports

Analysing Information and Writing Reports

Making Oral Presentations

Filters