Exam 4: Navigating the Business Communication Environment

Helen Bradley who works at an advertising firm in Manhattan is popular among her colleagues because of her strong interpersonal skills.Strong listening skills help her perform tasks well and share a good working relationship with employees.Which of the following does Bradley most likely do to be a good listener?

Intercultural competence is the ability to communicate sensitively with people from other cultures and countries,based on an understanding of cultural differences.

Time sinks help people manage time more efficiently.

_____ refers to hiring services and products that were once produced by the organization's employees.

Which of the following is true of change in business communication?

Corporate security measures include bans on personal electronic devices,using scans of fingerprints,eyes,or faces to limit and track access to specific computers.

What are some things one should avoid saying in order to prevent blocking communication? Explain.

Characteristics of popular corporate cultures include flexible work arrangements,profit sharing,and wellness programs.

List out some common tips for time management.

Active listening alone can reduce the conflict that arises when two people want apparently inconsistent things.

Open body positions suggest that people are accepting and open to new ideas.

How can nonverbal communication help us in a business environment?

How can body language communicate one's feelings? Explain.

Formal companies are characterized by flat organizational structures.

Social signals is a part of nonverbal communication and refer to the tone of voice,gestures,proximity to others,and facial expressions.

Explain the trend of environmental concerns in the business environment.

Smiling,frowning,and how long someone keeps a visitor waiting are examples of non-verbal communication.

A person with a debating conversational style is most likely to:

Joshua who works for a telecom company was recently moved to a new project much after it started functioning.Joining in the middle of a fully functioning program made him feel lost and frustrated.Over lunch,Joshua shares his concerns with his colleague,Larry and states,"I do not know why I was moved into a project when it is so close to its completion.What is worse,I was not briefed about the details of the project.I do not know how I can help achieve the projects goals when I cannot understand the processes well." What should Larry say that will show that he understands and empathizes with Joshua's problem?

A major reason for some people being more successful than others is strong interpersonal communication.