Question 1

Talking about oneself is a good way to demonstrate confidence and you-attitude.

Accepted Answer

A) True 
 B)False

Question 2

What are some of the key points to keep in mind about hidden negatives? Explain.

Accepted Answer

Some words are not negative by themselve

Question 3

What should one do when one does not know a person's name or gender?

Accepted Answer

When one is not aware of one's name and

Question 4

What are the key elements to ensure that a positive message is sincere and appropriate?

Accepted Answer

While using positive emphasis,it is impo

Question 5

Bias-free language does not discriminate against people on the basis of sex,physical condition,race,ethnicity,age,or any other category.

Accepted Answer

A) True 
 B)False

Question 6

The desirable tone for business writing is businesslike,friendly,confident,and polite.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following sentences contain hidden negatives?

Accepted Answer

A)  The products you ordered will reach you ahead of time as you requested. 
B)  The products you had ordered for were delivered to you as per schedule. 
C)  The e-mail contains the details of the delivery time and products delivered to you. 
D)  I think the products you ordered has been delivered to your home address on time. 
E)  The courier service has confirmed that the delivery of products has been on time. 
A)  The products you ordered will reach you ahead of time as you requested. 
B)  The products you had ordered for were delivered to you as per schedule. 
C)  The e-mail contains the details of the delivery time and products delivered to you. 
D)  I think the products you ordered has been delivered to your home address on time. 
E)  The courier service has confirmed that the delivery of products has been on time.

Question 8

One should use language free from sexism by using neutral titles that do not imply that a job is held only by men or women.

Accepted Answer

A) True 
 B)False

Question 9

Enlist the five techniques that a writer should use to convey you-attitude.

Accepted Answer

To convey you-attitude,it is good to use

Question 10

Which of the following should be undertaken while organizing information which creates goodwill?

Accepted Answer

A)  Presenting information that interests the audience in the middle of a paragraph 
B)  Arranging information which meets all of the writer or speaker's needs 
C)  Using headings and lists so readers can find key points quickly 
D)  Avoid anticipating an audience's questions because it distracts from key points 
E)  Prevent showing data that the audience did not ask for as important 
A)  Presenting information that interests the audience in the middle of a paragraph 
B)  Arranging information which meets all of the writer or speaker's needs 
C)  Using headings and lists so readers can find key points quickly 
D)  Avoid anticipating an audience's questions because it distracts from key points 
E)  Prevent showing data that the audience did not ask for as important

Question 11

Wordiness means using fewer words than the meaning requires.

Accepted Answer

A) True 
 B)False

Question 12

Placing information in the bottom of a first page helps deemphasizing the information.

Accepted Answer

A) True 
 B)False

Question 13

For which of the following should passive verbs be used?

Accepted Answer

A)  Sharing poor progress results of a project 
B)  Discussing job roles in a project 
C)  Explaining audience benefits for a product 
D)  Informing about incentives for selling a product 
E)  Explaining perks of a new position 
A)  Sharing poor progress results of a project 
B)  Discussing job roles in a project 
C)  Explaining audience benefits for a product 
D)  Informing about incentives for selling a product 
E)  Explaining perks of a new position

Question 14

What are passive verbs and impersonal expressions? When should they be used in a message?

Accepted Answer

Passive verbs describe the action perfor

Question 15

When talking about people with disabilities,one should use people-first language to focus on the person,instead of the condition.

Accepted Answer

A) True 
 B)False

Question 16

While communicating about people with disabilities or diseases,positive emphasis takes precedence over you-attitude.

Accepted Answer

A) True 
 B)False

Question 17

Define you-attitude,positive emphasis,and bias free language.How do they help in building goodwill for messages?

Accepted Answer

You-attitude,positive emphasis,and bias

Question 18

What are the five steps that create a positive emphasis in a message?

Accepted Answer

The five steps that help create positive

Question 19

Which of the following is true about you-attitude in business communication?

Accepted Answer

A)  The word "we" works well when it does not include the audience. 
B)  The word "I" demonstrates confidence about oneself or a company. 
C)  The word "I" works well when it includes an audience or a reader. 
D)  The word "I" suggests that one is concerned about personal issues. 
E)  Talking about the audience's feelings breaks communication barriers. 
A)  The word "we" works well when it does not include the audience. 
B)  The word "I" demonstrates confidence about oneself or a company. 
C)  The word "I" works well when it includes an audience or a reader. 
D)  The word "I" suggests that one is concerned about personal issues. 
E)  Talking about the audience's feelings breaks communication barriers.

Question 20

One should use terms which suggest that competent people are unusual.

Accepted Answer

A) True 
 B)False

Talking about oneself is a good way to demonstrate confidence and you-attitude.

What are some of the key points to keep in mind about hidden negatives? Explain.

What should one do when one does not know a person's name or gender?

What are the key elements to ensure that a positive message is sincere and appropriate?

Bias-free language does not discriminate against people on the basis of sex,physical condition,race,ethnicity,age,or any other category.

The desirable tone for business writing is businesslike,friendly,confident,and polite.

Which of the following sentences contain hidden negatives?

One should use language free from sexism by using neutral titles that do not imply that a job is held only by men or women.

Enlist the five techniques that a writer should use to convey you-attitude.

Which of the following should be undertaken while organizing information which creates goodwill?

Wordiness means using fewer words than the meaning requires.

Placing information in the bottom of a first page helps deemphasizing the information.

For which of the following should passive verbs be used?

What are passive verbs and impersonal expressions? When should they be used in a message?

When talking about people with disabilities,one should use people-first language to focus on the person,instead of the condition.

While communicating about people with disabilities or diseases,positive emphasis takes precedence over you-attitude.

Define you-attitude,positive emphasis,and bias free language.How do they help in building goodwill for messages?

What are the five steps that create a positive emphasis in a message?

Which of the following is true about you-attitude in business communication?

One should use terms which suggest that competent people are unusual.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Navigating the Business Communication Environment

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Working and Writing in Teams

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Building Resumes

Writing Job Application Letters

Interviewing, writing Follow-Up Messages, and Succeeding in the Job

Planning and Researching Proposals and Reports

Creating Visuals and Data Displays

Writing Proposals and Progress Reports

Analysing Information and Writing Reports

Making Oral Presentations

Filters

Exam 3: Building Goodwill

Talking about oneself is a good way to demonstrate confidence and you-attitude.

What are some of the key points to keep in mind about hidden negatives? Explain.

What should one do when one does not know a person's name or gender?

What are the key elements to ensure that a positive message is sincere and appropriate?

Bias-free language does not discriminate against people on the basis of sex,physical condition,race,ethnicity,age,or any other category.

The desirable tone for business writing is businesslike,friendly,confident,and polite.

Which of the following sentences contain hidden negatives?

One should use language free from sexism by using neutral titles that do not imply that a job is held only by men or women.

Enlist the five techniques that a writer should use to convey you-attitude.

Which of the following should be undertaken while organizing information which creates goodwill?

Wordiness means using fewer words than the meaning requires.

Placing information in the bottom of a first page helps deemphasizing the information.

For which of the following should passive verbs be used?

What are passive verbs and impersonal expressions? When should they be used in a message?

When talking about people with disabilities,one should use people-first language to focus on the person,instead of the condition.

While communicating about people with disabilities or diseases,positive emphasis takes precedence over you-attitude.

Define you-attitude,positive emphasis,and bias free language.How do they help in building goodwill for messages?

What are the five steps that create a positive emphasis in a message?

Which of the following is true about you-attitude in business communication?

One should use terms which suggest that competent people are unusual.

Succeeding in Business Communication

Adapting Your Message to Your Audience

Navigating the Business Communication Environment

Planning, Composing, and Revising

Designing Documents

Communicating Across Cultures

Working and Writing in Teams

Sharing Informative and Positive Messages With Appropriate Technology

Delivering Negative Messages

Crafting Persuasive Messages

Building Resumes

Writing Job Application Letters

Interviewing, writing Follow-Up Messages, and Succeeding in the Job

Planning and Researching Proposals and Reports

Creating Visuals and Data Displays

Writing Proposals and Progress Reports

Analysing Information and Writing Reports

Making Oral Presentations

Filters