Exam 12: Power and Influence in the Workplace

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Legitimate,referent,and expert are:

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Legitimate power is created whenever the organization assigns a supervisor formal authority over subordinates.

(True/False)
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Employees are more likely to comply with a supervisor's legitimate power when:

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Persuasion is the most common form of influence in high power distance cultures.

(True/False)
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In persuasive communication,the inoculation effect involves warning listeners that others will try to influence them in the future and that they should beware of the opponent's arguments.

(True/False)
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Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

(True/False)
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A clothing manufacture has been very successful in the marketplace because one of its designers has a keen ability to determine what styles young people will want to wear over the next year or two.The designer's ability to understand the fashion preferences of young customers is highly valuable because clothing tastes change quickly and manufacturing too much unwanted product can put the company out of business.In terms of power,this designer has organizational power mainly because she:

(Multiple Choice)
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People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

(True/False)
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Organizational politics tends to increase in situations where decisions become routinized and programmed.

(True/False)
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People are more persuasive when they rely on logical arguments and avoid emotional appeals.

(True/False)
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Organizational politics tends to result in ______ among those affected by the tactics.

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Legitimate power is an agreement between people that one person has the right to request specific behaviors from the other person.

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Organizational politics refers to any use of power to influence others.

(True/False)
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Networking is a form of influence that tends to increase the individual's expert and referent power.

(True/False)
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Employees in Canada and other low power distance countries are more likely to accept legitimate power than are employees in Mexico and other high power distance countries.

(True/False)
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First-line supervisors may have legitimate,reward and coercive sources of power,but their actual power is often limited by a lack of discretion.

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Which of the following is NOT a distinct source of power?

(Multiple Choice)
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A manager's legitimate power over subordinates exists when:

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In any relationship,both parties have some degree of power over the other.

(True/False)
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Persuasion general works better in face-to-face interaction than through e-mail or written letters.

(True/False)
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